HP Pavilion g4 Maintenance and Service Guide - Page 54

Component replacement procedures, Service tag - drivers

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Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 51 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item (1) (2) (3) (4) Description Serial number (s/n) Part number/Product number (p/n) Model description Warranty period Function This is an alphanumeric identifier that is unique to each product. This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer. This number describes the duration of the warranty period for the computer. 46 Chapter 4 Removal and replacement procedures

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Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 51 screws that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw and screw lock size and location during removal
and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model
number provided on the service tag.
Item
Description
Function
(1)
Serial number (s/n)
This is an alphanumeric identifier that is unique to
each product.
(2)
Part number/Product number (p/n)
This number provides specific information about
the product's hardware components. The part
number helps a service technician to determine
what components and parts are needed.
(3)
Model description
This is the alphanumeric identifier needed to locate
documents, drivers, and support for the computer.
(4)
Warranty period
This number describes the duration of the warranty
period for the computer.
46
Chapter 4
Removal and replacement procedures