HP Pavilion zt1100 HP Pavilion Notebook PC ZT1000 Series and Omnibook Noteboo - Page 48

Performance problems, Power and battery problems

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Troubleshooting and Maintenance Troubleshooting Techniques If the touch pad or scroll pad doesn't work ? ? Don't use the touch pad or scroll pad while the notebook is rebooting or resuming. If this happens, try the following: ? ? Press any key on the keyboard. ? ? Put the notebook on standby, then resume operation. ? ? The touch pad and scroll pad are automatically disabled when the notebook is docked in a port replicator that has a PS/2 mouse connected. ? ? Restart the notebook: click Start, Turn Off Computer, Restart. ? ? Check settings: click Start, Control Pad, Printers and Other Hardware, Mouse, Scrolling. ? ? Test the keyboard and pointing devices with the e-DiagTools diagnostics- see "Testing the Hardware" on page 50. Performance problems For best performance with Windows XP, your notebook should have at least 128 MB of memory (RAM). If the notebook stops responding ? ? Press Ctrl+Alt+Del to end the application that is not responding. ? ? Press and hold the power button for at least four seconds to turn off and reset the notebook. Then press the power button again to turn the notebook back on. ? ? If nothing happens, use a pen or straightened paper clip to press the reset switch on the back of the notebook. Then press the power button to turn the notebook on. Power and battery problems If the notebook turns off immediately after it turns on ? ? Battery power is probably extremely low. Plug in the AC adapter or insert a charged battery. 48 Startup Guide

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Troubleshooting and Maintenance
Troubleshooting Techniques
48
Startup Guide
If the touch pad or scroll pad doesn’t work
??
Don’t use the touch pad or scroll pad while the notebook is rebooting or resuming. If
this happens, try the following:
??
Press any key on the keyboard.
??
Put the notebook on standby, then resume operation.
??
The touch pad and scroll pad are automatically disabled when the notebook is docked
in a port replicator that has a PS/2 mouse connected.
??
Restart the notebook: click Start, Turn Off Computer, Restart.
??
Check settings: click Start, Control Pad, Printers and Other Hardware, Mouse,
Scrolling.
??
Test the keyboard and pointing devices with the e-DiagTools diagnostics—
see
“Testing the Hardware” on page 50.
Performance problems
For best performance with Windows XP, your notebook should have at least 128 MB of
memory (RAM).
If the notebook stops responding
??
Press Ctrl+Alt+Del to end the application that is not responding.
??
Press and hold the power button for at least four seconds to turn off and reset the
notebook. Then press the power button again to turn the notebook back on.
??
If nothing happens, use a pen or straightened paper clip to press the reset switch on
the back of the notebook. Then press the power button to turn the notebook on.
Power and battery problems
If the notebook turns off immediately after it turns on
??
Battery power is probably extremely low. Plug in the AC adapter or insert a charged
battery.