HP StorageWorks 4000 Compaq RAID Array 4000 Overview - Page 19

Compaq RAID Array 4000 Overview 19 Array Diagnostics Utility Because array controllers are complex devices, Compaq provides an Array Diagnostics Utility (ADU) to help administrators quickly identify problems. The ADU identifies such problems as: • An incorrect version of firmware. • Drives that are installed in the wrong order. • Inappropriate error rates. • A failed battery on the Array Accelerator board. The ADU displays a more detailed analysis of the system configuration than the ACU does. If the cause of a problem is still not apparent, the ADU can generate a full report that administrators can fax or email to Compaq customer service for telephone support. An offline version of the ADU is provided on the Compaq Support Software CD 4.30 or later. The ADU is designed for use not only with RA4000 Controllers, and with Compaq SMART-2 and SMART Array Controllers. Compaq Insight Manager Compaq Insight Manager is a client-server SNMP10-based tool for integrated management of the server environment. It monitors performance and other operating characteristics of SMART-2 or RA4000 Controller-based storage. It displays configuration information, operating system device driver version numbers, controller firmware version numbers, Pre-failure Warranty information, and operating statistics. The RA4000 is supported by Compaq Insight Manager 3.60 and later. Insight Manager warns administrators of potential drive problems before they occur. A background task monitors several essential drive parameters and notifies Insight Manager if a drive fails to meet certain preset criteria. Insight Manager, then alerts the administrator to the potential problem. Compaq Redundancy Manager for Microsoft Windows NT The Compaq Redundancy Manager software is a redundancy management utility for servers using the RA4000 in configurations with NSPOF. The Redundancy Manager configures the environment with using redundant Fibre Channel Host Adapters. The Redundancy Manager automatically configures multiple paths with the first available path being set as Active and the next path as Standby. It can be manually configured to have Active/Active paths to allow load balancing of the system and to have multiple paths active at once. The Redundancy Manager operates on Compaq ProLiant servers and supports the following operating systems: • Microsoft Windows NT Server • Microsoft Windows NT Server Enterprise Edition 10 Simple network management protocol ECG0205699A