HP StorageWorks 4000 Compaq RAID Array 4000 Overview - Page 23

APPENDIX A: User Diagnostics Utility

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Compaq RAID Array 4000 Overview 23 APPENDIX A: User Diagnostics Utility Table 3 summarizes the steps required to run the Compaq User Diagnostics Utility on a Compaq server, notebook computer, or handheld PC. Table 3. Compaq User Diagnostics Utility for server, notebook computer, or handheld PC Step 1. 2. 3. 4. 5. 6. 7. Server Take the server offline. Boot the server from the Compaq SmartStart and Support Software CD 4.30 or later. Run the Windows 95 version of the User Diagnostics Utility. Notebook Use the Diskette Builder on the Compaq SmartStart Support Software CD 4.30 or later containing the Windows 95 version of the User Diagnostics Utility. Use the diskette to install the User Diagnostics Utility on the notebook computer. Using a serial cable, connect the notebook computer to the serial port on the RA4000. Run User Diagnostics on the notebook computer. Handheld PC Use the Diskette Builder on the Compaq SmartStart and Support Software CD 4.30 or later containing the Windows CE version of the User Diagnostics Utility. Use the diskette to install the User Diagnostics Utility on a desktop computer. Using a serial cable, connect the handheld PC to the desktop computer. Download User Diagnostics from the desktop computer to the handheld PC. Disconnect the handheld PC from the desktop computer. Using a serial cable, connect the handheld PC to the serial port on the RA4000. Run User Diagnostics on the handheld PC. ECG0205699A

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Compaq RAID Array 4000 Overview
23
ECG0205699A
APPENDIX A: User Diagnostics Utility
Table 3 summarizes the steps required to run the Compaq User Diagnostics Utility on a Compaq
server, notebook computer, or handheld PC.
Table 3.
Compaq User Diagnostics Utility for server, notebook computer, or handheld PC
Step
Server
Notebook
Handheld PC
1.
Take the server offline.
Use the Diskette Builder on the
Compaq SmartStart Support
Software CD 4.30 or later
containing the Windows 95 version
of the User Diagnostics Utility.
Use the Diskette Builder on the
Compaq SmartStart and Support
Software CD 4.30 or later
containing the Windows CE version
of the User Diagnostics Utility.
2.
Boot the server from the Compaq
SmartStart and Support Software
CD 4.30 or later.
Use the diskette to install the User
Diagnostics Utility on the notebook
computer.
Use the diskette to install the User
Diagnostics Utility on a desktop
computer.
3.
Run the Windows 95 version of the
User Diagnostics Utility.
Using a serial cable, connect the
notebook computer to the serial
port on the RA4000.
Using a serial cable, connect the
handheld PC to the desktop
computer.
4.
Run User Diagnostics on the
notebook computer.
Download User Diagnostics from
the desktop computer to the
handheld PC.
5.
Disconnect the handheld PC from
the desktop computer.
6.
Using a serial cable, connect the
handheld PC to the serial port on
the RA4000.
7.
Run User Diagnostics on the
handheld PC.