HP StorageWorks 8/80 Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53-
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- HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 1
53-1000853-01 12 March 2008 Fabric OS Troubleshooting and Diagnostics Guide Supporting Fabric OS v6.1.0 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 2
brocade.com/support/oscd. Brocade Communications Systems, Incorporated Corporate Headquarters Brocade Communications Systems, Inc. 1745 Technology Drive San [email protected] Document History Title Publication number Fabric OS Troubleshooting and 53-0000853-01 Diagnostics Guide Summary of - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 3
output 6 Building a case for your switch support provider 7 Basic switch information 7 Detailed problem information 7 Gathering additional information 9 Chapter 2 General Issues In this chapter 11 Licensing issues 11 Fabric OS Troubleshooting and Diagnostics Guide iii 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 4
In this chapter 33 Configupload and download issues 33 Gathering additional information 35 Brocade configuration form 36 FirmwareDownload Errors In this chapter 37 Blade troubleshooting tips 37 Firmware download issues 38 iv Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 5
7 Chapter 8 Troubleshooting firmwareDownload 41 Gathering additional information 41 Brocade DCX error handling 41 USB error handling 44 Considerations for downgrading firmware 44 Preinstallation messages 44 Blade types 45 Firmware versions 47 IP settings 48 Platform 49 Port settings 51 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 6
Tracing Fibre Channel information 76 FICON Fabric Issues In this chapter 79 FICON issues 79 Troubleshooting FICON 80 General information to gather for all cases 80 Identifying ports 81 Single-switch topology checklist 82 Cascade mode topology checklist 82 Gathering additional information 82 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 7
of trace dumps 105 Setting up periodic checking of the remote server 105 Saving comprehensive diagnostic files to the server 105 Diagnostic tests not supported by M-EOS 9.6.2 and FOS 6.0 . . . .106 Switch Type Hexidecimal Fabric OS Troubleshooting and Diagnostics Guide vii 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 8
viii Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 9
for FC port and switch binding and managing the fabric-wide consistency policy. • Chapter 5, "FirmwareDownload Errors," provides procedures for maintaining and backing up your switch configurations. • Chapter 6, "Security Issues," provides procedures for basic password and user account management - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 10
5300 switch • Brocade 7500 switch • Brocade 7600 switch • Brocade 48000 director • Brocade DCX Backbone What's new in this document This manual is a compilation of all the information originally distributed through out the Fabric OS Administrator's Guide chapters. x Fabric OS Troubleshooting and - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 11
Identifies command names Identifies the names of user-manipulated GUI elements Identifies keywords and operands warnings The following notices and statements are used in this manual. They are listed below in order of increasing severity of Troubleshooting and Diagnostics Guide xi 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 12
register at no cost for a user ID and password. For practical discussions about SAN design, implementation, and maintenance, you can obtain Building SANs with Brocade Fabric Switches through: http://www.amazon.com For additional Brocade documentation, visit the Brocade SAN Info Center and click the - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 13
• Switch model • Switch operating system version • Error numbers and messages received • supportSave command output • Detailed description of the problem, including the switch or fabric behavior immediately following the problem, and specific questions • Description of any troubleshooting steps - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 14
your feedback to: [email protected] Provide the title and version number of the document and as much detail as possible about your comment, including the topic heading and page number and your suggestions for improvement. xiv Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 15
chapter •About troubleshooting 1 •Most common problem areas 2 •Questions for common symptoms 2 •Gathering information for your switch support provider 5 •Building a case for your switch support provider 7 About troubleshooting Troubleshooting should begin at the center of the SAN - the fabric - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 16
the most common problem areas that arise within SANs and identifies tools to use to resolve them. TABLE 1 Common troubleshooting problems and tools Problem area Investigate Tools Fabric Storage Devices Hosts Storage Management Applications • Missing devices • Switch LEDs • Marginal links - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 17
BadRootDev errors Blade is faulty Blade is stuck in the "LOADING" state Configupload or download fails E_Port failed to come online EX_Port does not form Fabric merge fails Areas to check Firmware versions on switch Firmware or application download Hardware Firmware or application download FTP - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 18
retry errors SCSI timeout errors Switch constantly reboots Switch is unable to join fabric Switch reboots during configup/download port group SFPs Trunked ports Licensing Cables are on same port group SFPs Trunked ports Zoning User forgot password Password recovery User is unable to change switch - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 19
needed. password should be less than 48 characters. Example of supportFTP command switch:admin> supportftp -s Host IP Addr[1080::8:800:200C:417A]: User Name[njoe]: Password[********]: Remote Dir[support]: Auto file transfer parameters changed Fabric OS Troubleshooting and Diagnostics Guide 5 53 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 20
Gathering information for your switch support provider Capturing a supportSave 1. Connect to the switch and log in using an vendor for instructions. 4. Type the command or start the process to capture the required data on the console. 6 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853- - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 21
the Brocade DCX Backbone.) Detailed problem information Obtain as much of the following informational items as possible prior to contacting the SAN technical support vendor. Document the sequence of events by answering the following questions: Fabric OS Troubleshooting and Diagnostics Guide 7 53 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 22
Building a case for your switch support provider • What happened prior to the problem? • Is the problem reproducible? • If so, what are the steps to produce the problem? • What configuration was in place when the problem occurred? • A description of the problem with the switch or the fault with the - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 23
are features that require you to gather additional information. The additional information is necessary in order for your switch support provider to effectively and efficiently troubleshoot your issue. Refer to the chapter specified for the commands whose data you need to capture. • Configurations - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 24
1 Building a case for your switch support provider 10 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 25
or on your switch. Weekly review of these logs is necessary to prevent minor problems from becoming huge issues, or in catching problems at an early stage. Below are some common problems that can occur with or in your system message log. Fabric OS Troubleshooting and Diagnostics Guide 11 53 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 26
number of users has been reached; otherwise, the login information displayed in the system message log should reflect reality. See the Fabric OS Administrator's Guide for information regarding enabling and disabling track changes (TC). Symptom MQ errors are appearing in the switch log. Probable - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 27
replacing the power supply as soon as possible. Fibre Channel Routing The FC-FC Routing Service enables you to route the ECHO generated when an fcPing command is issued on a switch, providing fcPing capability between two devices in different fabrics across the FC router. Fabric OS Troubleshooting - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 28
service) ECHO request to the source port specified and validates the response. • Generates an ELS ECHO request to the destination port specified and validates the response. switch are some devices that do not support the ELS ECHO request. In these Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 29
following parameters and your application vendor documentation to determine if these are set correctly: • Port-base routing Use the aptPolicy command to set this feature. • In-order delivery Use the command to turn off the function. Fabric OS Troubleshooting and Diagnostics Guide 15 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 30
2 Third party applications 16 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 31
on troubleshooting basic connectivity issues and the most common procedures to use to diagnose and recover from basic connection problems. In this chapter •Port initialization and FCP auto discovery process 17 •Link issues 19 •Connection problems 19 •Link failures 21 •Marginal links 24 •Device - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 32
port will still PLOGI and attempt PRLI with these devices. To display the contents of a switch's Name Server, use the nsShow or nsAllShow command. For more information about these name server commands, refer to Fabric OS Command Reference. 18 Fabric OS Troubleshooting and Diagnostics Guide - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 33
(WWNN) instead of the port World Wide Name (pWWN). To fix this problem use the pWWN instead. Connection problems If a host is unable to detect its target, for example, a storage or tape device, you should begin troubleshooting the problem at the switch. Determine if the problem is the target or the - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 34
3 Connection problems • A device that is not logically connected to the switch will be registered as a G_ or U_Port. If NPIV is not on the switch, the N_Port is another possible port type. 3. If the missing device is logically connected, proceed to the next troubleshooting procedure ("Checking the - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 35
problem is between the device and the switch. There may be a time-out communication problem port negotiates the link speed with the opposite side. The negotiation usually completes in one or two seconds; however, sometimes the speed negotiation fails. Fabric OS Troubleshooting and Diagnostics Guide - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 36
an L_Port. a. Enter the portLogShow or portLogDump command. b. Check argument number four for the loop initialization soft assigned (LISA) frame (0x11050100). switch:admin> portlogdumpport 4 time task event port cmd args 22 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 37
behavior sometimes causes trouble with old HBAs. Checking for a point-to-point initialization failure 1. Enter the switchShow command to confirm that the port is active and has a module that is synchronized. If a fabric device or another switch is connected to the switch, the switch port must be - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 38
SerDes loopback 9 Back-end bypass and internal loopback 6. Check the results of the loopback test and proceed as follows: • If the loopback test failed, the port is bad. Replace the port blade or switch. 24 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 39
marginal port. b. Enter the portErrShow command to determine if a problem still exists. • If the portErrShow output displays a normal number of generated errors, the issue is solved. • If the portErrShow output still displays a high number of generated errors, follow the troubleshooting procedures - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 40
issues 22 22 -- N8 No_Module 23 23 -- N8 No_Module 24 24 -- N8 No_Module 25 25 -- N8 No_Module 26 26 -- Port 10:00:00:05:1e:34:d0:05 "1_d1" L-Port 13 public L-Port 13 public E-Port 10:00:00:05:1e:34:d0:05 "1_d1" F-Port 10:00:00:06:2b:0f:6c:1f 26 Fabric OS Troubleshooting and Diagnostics Guide - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 41
a bad or damaged device in the path. • disc_c3 errors are discarded class 3 errors which means that the switch is holding onto the frame longer than the hold time allows. One problem this could be related to is ISL oversubscription. Fabric OS Troubleshooting and Diagnostics Guide 27 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 42
primary port are dropped, but the counters show them as dropped on the secondary port that shares the same area. Error counters increment unexpectedly for the secondary port, but the secondary port is U_PORT SEGMENTED LOGIN LED 28 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 43
[-nmegs count] [-ports itemlist] [-setfail mode] Used to isolate problems to a single replaceable element and isolate problems to near-end terminal equipment, far-end terminal equipment, or transmission line. Diagnostics can be executed every day or on demand. Tests switch-to-switch ISL cabling and - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 44
the loopback point for the test. [-spd_mode mode]-Select the speed mode for the test. [-ports itemlist]-Specify a list of user ports to test. Testing components to and from the HBA 1. Connect to the switch and log in as admin. 2. Enter the portTest command (see the Fabric OS Command Reference - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 45
same for both switches. 6. Connect to the segmented switch after the discrepancy is identified. 7. Disable the switch by entering the switchDisable command. 8. Enter the configure command to edit the fabric parameters for the segmented switch. Fabric OS Troubleshooting and Diagnostics Guide 31 53 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 46
part of the process of coming online. The fabric principal switch will allocate the next available domain ID to the new switch during this process. 7. Repeat step 4 through step 6 if additional switches have conflicting domain IDs. 32 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 47
reference. NOTE For information about AD-enabled switches using Fabric OS v5.2.0 or later, see the Fabric OS Administrator's Guide. In this chapter •Configupload and download issues 33 •Brocade configuration form 36 Configupload and download issues Symptom The configuration upload fails - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 48
FTP service. User (10.255.252.50:(none)): upd20 331 Please specify the password. Password: 530 Login incorrect. Login failed. If your login to the FTP or SCP server has failed, verify the username and password are correct. • You do not have configuration upload permission on the switch. There - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 49
output from the commands you are issuing both from the switch and from your computer when you are analyzing the problem. Send this and all logs to your switch support provider. Messages captured in the logs Configuration download generates both RASLog and Audit log messages resulting from execution - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 50
) Downloading configuration without disabling the switch was unsuccessful. (Audit log) Brocade configuration form Use this form as a hard copy reference for your configuration information. In the hardware reference manuals for the Brocade 48000 and DCX modular switches there is a guide for FC port - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 51
contains procedures to troubleshoot and fix common firmware download issues relating to a switch or an enterprise-class switch. In this chapter •Blade troubleshooting tips 37 •Firmware download issues 38 •Troubleshooting firmwareDownload 41 •Brocade DCX error handling 41 •USB error handling 44 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 52
-l command switch:admin> usbstorage -l firmwarekey\ 0B 2007 Aug 15 15:13 support\ 106MB 2007 Aug 24 05:36 support1034\ 105MB 2007 Aug 23 06:11 config\ 0B 2007 Aug 15 15:13 firmware\ 380MB 2007 Aug 15 15:13 FW_v6.0.0\ 380MB 2007 Aug 15 15:13 38 Fabric OS Troubleshooting and Diagnostics Guide 53 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 53
name or IP address, the user/password and the firmware path are valid. If SCP is selected, SSH server must support password authentication. If USB device was used for firmwaredownload, make sure it is plugged in and enabled on the Active CP. Cannot download the requested firmware. Probable cause - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 54
by the firmware upgrade process. To fix this issue, you can reboot the switch. If the problem persists, contact your switch support provider. Example of switch needing a reboot ()0xF0800000 OSRootPartition=hda1;hda2 SkipWatchdog=yes 40 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 55
switch support provider. Make sure you identify what information was gathered before and after issuing the firmwareDownload command. Brocade DCX error handling If an error occurs in the middle of a firmware download, the command will make sure the two partitions of a CF card have the same version - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 56
CPU reboots. 2. The firmwareCommit command will be initiated on both CPUs on both done. CPs. 3. Both CPUs on the standby CP will have the old firmware and both CPUs on the active CP will have the new firmware. 42 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 57
CPUs will have different versions of firmware on its partitions. An error message is logged. Run the firmwareCommit -f command on the switch or each CP that fails. If the problem persists, contact your switch support provider. Fabric OS Troubleshooting and Diagnostics Guide 43 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 58
clear command. Port configuration with EX ports enabled along with trunking for port(s) 58, use the portcfgexport, portcfgvexport, and/or portcfgtrunkport commands to disable the port configuration. Verify that the blade is ENABLED. (error 3) 44 Fabric OS Troubleshooting and Diagnostics Guide 53 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 59
failed. Use the slotShow command to display which slots the Brocade FC4-16IP port blades occupy. Physically remove the blades from the chassis, or use the micro-switch to turn the blade off. Retry the firmware download operation. Fabric OS Troubleshooting and Diagnostics Guide 45 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 60
failed. Use the slotShow command to display which slots the Brocade FC10-6 port blades occupy. Physically remove the blades from the chassis, or use the micro-switch to turn the blade off. Retry the firmware download operation. 46 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 61
. Use the slotShow command to display which slots the Brocade FC8-32 port blades occupy. Physically remove the blades from the chassis, or use the micro-switch to turn the blade off. Retry the firmware download operation. Firmware versions These messages refer to differences between the current - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 62
.2.0 or earlier because user created IP filter policies are active. Probable cause and recommended action The default IP filter policies are not active on the switch. Make the default IPv4 filter policies active before downgrading. 48 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 63
Message Cannot upgrade to firmware v6.0.0. This firmware does not support Brocade 24000 platform. Probable cause and recommended action The Brocade 24000 does not support firmware v6.0.0. Download firmware v5.3.x on this platform. Fabric OS Troubleshooting and Diagnostics Guide 49 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 64
with PEAP/MSCHAPv2 for RADIUS authentication. Probable cause and recommended action The switch is currently configured with PEAP/MSCHAPv2 for RADIUS authentication. Use the aaaConfig command to remove that entry before proceeding. 50 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 65
with Port Mirroring enabled. Port Mirroring is not supported on firmware v5.1.0 or earlier, so the firmware download operation failed. Remove the mirror connections using the portMirror - -delete command. Retry the firmware download operation. Fabric OS Troubleshooting and Diagnostics Guide 51 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 66
operation failed. Change the long distance port setting to a supported distance setting using the portCfgLongDistance command and then retry the firmware download operation. The supported settings are: L0 Specify L0 to configure the port to be a regular switch port. A total of 20 full-size frame - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 67
portCfgLongDistance command. For Bloom1-based systems, the number of frame buffers is limited to 63. Message Cannot downgrade to v5.3.0 or earlier because QoS is enabled. Probable cause and recommended action QoS is enabled on the local switch. Disable QoS on all the ports before downgrading. Use - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 68
policy does not support static routes. DLS always is enabled and the DLS setting cannot change with this policy. Zoning These messages refer to any zone settings that need to be fixed prior to downgrading the switch's firmware. 54 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 69
size is not supported by the firmware version to be downloaded, so the firmware download operation failed. Reduce the zone database size to 256 KB. Verify that the zone size is below the 256 KB limit using the cfgSize command. Retry the firmware download operation. Fabric OS Troubleshooting and - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 70
5 Considerations for downgrading firmware 56 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 71
: passwd user passwd admin passwd factory 4. Enter the requested information at the prompts. Symptom Unable to log in as root password. Probable cause and recommended action To recover your root password, contact your switch service provider. Fabric OS Troubleshooting and Diagnostics Guide 57 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 72
set all passwords to default. How to recover boot PROM password? Contact your switch service provider and provide the recovery string. Refer to the Fabric OS Administrator's Guide for more information on setting the boot PROM password. How do I recover a user, admin, or factory password? Refer to - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 73
the following information: - Does login problem appear on a Serial, CP IP, or Switch IP address connection? - Is it CP0 or CP1? - Is the CP in active or standby? - Is it the first time login after firmwareDownload and reboot? Fabric OS Troubleshooting and Diagnostics Guide 59 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 74
. If the tests fail on your switch it will constantly reboot. Because boot PROM access is disabled you will not be able to exit out of the reboot. You will need to send the switch back to your switch service provider for repair. 60 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 75
command displays the possible reason that two ports cannot be trunked. Possible reasons are: • The switch does not support trunking. • A trunking license is required. • Trunking is not supported in switch interoperability mode. Fabric OS Troubleshooting and Diagnostics Guide 61 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 76
-buffer limited ports). 4. If you are in buffer-limited mode on the LD port, then increase the estimated distance. 5. Enable any of these changes on the buffer-limited port or switch by issuing the commands portDisable and portEnable. 62 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 77
first verify that it was a fabric merge problem, then edit zone configuration members, and then switches are joined together by ISLs and do not communicate to each other. Each switch appears as a separate fabric when you use the fabricShow command. Fabric OS Troubleshooting and Diagnostics Guide - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 78
limitation. Different Fabric OS versions support different zone database sizes, for example pre-Fabric OS v5.2.0 supports 256 Kb and Fabric OS v5.2.0 and later support 1 Mb. • Whether any port number greater than 255 is configured in a port zone. Any pre-Fabric OS v5.2.0 switch will not merge with - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 79
Sets the default zone access Displays currently enabled configuration and any switches as admin. 2. Enter the switchDisable command on all problem switches. 3. Enter the cfgDisable command on each switch. 4. Enter the cfgClear command on each switch. Fabric OS Troubleshooting and Diagnostics Guide - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 80
for more information on this command), which checks the zoning configuration for the two ports specified by: • Generating an ELS (Extended Link Service frame) ECHO request to the source port specified and validates the response. 66 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 81
sends the ELS frame to the destination port. A device can take any of the request. There are some devices that do not support the ELS ECHO request. In these cases, the and another device rejects the request: switch:admin> fcping 10:00:00:00: Troubleshooting and Diagnostics Guide 67 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 82
access level. The defZone command sets the default zone access mode to No Access. switch:admin> defzone --show Default Zone Access Mode committed - No Access the port having problem, collect the data from the filterPortShow command. 68 Fabric OS Troubleshooting and Diagnostics Guide 53 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 83
Admin or root user access. See 69 •FCIP links 71 •Port mirroring 72 •FTRACE concepts IP address -d is the destination IP address portcmd --ping ge1 -s 11.1.1.1 -d 11.1.1.2 Pinging 11.1.1.2 from ip interface 11.1.1.1 on 0/ge1 with 64 bytes of data Fabric OS Troubleshooting and Diagnostics Guide - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 84
. Probable cause and recommended action A bouncing tunnel is one of the most common problems. This issue is usually due to over committing of available bandwidth (trying to push 1 Gbps through a pipe that can only sustain 0.5 Gbps). 70 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 85
list contains information for troubleshooting FCIP links: • When deleting FCIP links, you must delete them in the exact reverse order they were created. That is, delete first the tunnels, then the IP interfaces, and finally the port configuration. The IP route information is removed automatically - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 86
source port and destination port traffic passing though any switch port. This is only supported between F_Ports. This is a useful way to troubleshoot without bringing down the host and destination links to insert an inline analyzer. 72 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 87
firmware version 5.2.0 or later installed and running. If the OS on the standby CP does not support mirroring, failing over the standby CP could cause the HA failover to fail. Supported hardware Port mirroring is supported on following platforms: • Brocade 300 • Brocade 4100 • Brocade 4900 • Brocade - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 88
CUP frames to a local switch are treated as well-known addresses or embedded frame traffic. • Using firmware download to downgrade to previous Fabric OS releases that do not support port mirroring requires that you remove all port mirroring connections. Port mirroring considerations Before creating - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 89
Deliver (IOD) enabled causes frame drop between two endpoints. • Using the firmware download procedure to downgrade to previous Fabric OS releases that do not support port mirroring requires that you remove all the port mirroring connections. If you downgrade to a previous versions of Fabric OS - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 90
to that of a channel protocol analyzer. FTRACE enables troubleshooting of problems using a Telnet session rather than sending an analyzer or technical support personnel to the site. FTRACE record events that occur on the FC interface, including user defined messages and events. FTRACE includes the - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 91
value Trigger mask value (range 00000000 to FFFFFFFF). Default is 00000003. -t value Trace mask value (range 00000000 to FFFFFFFF). Default is 80000C7B. -z value Trace record size (range 80 to 240 bytes). Default is 80 bytes. Fabric OS Troubleshooting and Diagnostics Guide 77 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 92
portcfg -ftrace [slot-number] ge port number [tunnel -id] cfg|del] Enabling a trace 1. Log on to the switch as admin. 2. Enter the portCfg : portshow -ftrace [slot-number] ge port number [tunnel -id] cfg|del] 78 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 93
has been set up correctly can be found in the Fabric OS Administrator's Guide. In this chapter •FICON issues 79 •Troubleshooting FICON 80 FICON issues Symptom The Control Unit Port cannot access the switch. Probable cause and recommended action A two byte CHPID (channel path identifier) link - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 94
and troubleshooting techniques necessary to fix your problem. General information to gather for all cases The following information needs to be gathered for all FICON setups: • The standard support commands (portLogDump, supportSave, supportShow) or the Fabric Manager Event Log. By default, the - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 95
firmware of the array in use. • Read Brocade Release Notes for specific version of Fabric OS being installed. The following sources provide useful problem-solving information: • The standard support Parameters 0x200115 Switch Port WWN Switch Node WWN 20:5d:00:60:69:80:45:7c 10:00:00:60:69:80:45:7c - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 96
your FICON environment to ensure proper functionality of the feature. • Brocade switch Fabric OS 5.1.0 or later release. • Management tool - Suggested: Brocade Fabric Manager (FM) v5.4.0 or later. • No license is required to enable FICON support. • There is no special mode setting for FICON. However - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 97
and then the portEnable 10/14 command. Symptom Unable to "vary online" FICON CUP port on the switch. Probable cause and recommended action Hafailover or hareboot of switch is only known fix as there is no known firmware solution. Fabric OS Troubleshooting and Diagnostics Guide 83 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 98
(external = 3, internal = 3) Device-based On n/a (external = 3, internal = 3) Result Panic Panic No panic No panic No panic No panic NOTE You have to configure the switches according to the Fabric OS Administrator's Guide. 84 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 99
Troubleshooting FICON NPIV 10 Symptom Upgraded firmware from v5.0.x to v5.2.1a. The Brocade 24000 crashed when new firmware went active. Probable cause and recommended action RNID processing enhancement in firmware. The following message will appear in the switches log: 2007/05/13-07:06:56, [KSWD - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 100
10 Troubleshooting FICON NPIV 86 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 101
iSCSI Issues Chapter 11 If you are having problems with the iSCSI FC4-16IP blade connectivity, use the following chapter to troubleshoot before calling your support provider. NOTE The iSCSI blade FC4-16IP is not supported in the Brocade DCX Backbone. In this chapter •Connectivity 87 •Zoning 89 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 102
and recommended action The GE ports are not connected to gigabit Ethernet interfaces. Make sure the GbE ports are plugged into gigabit Ethernet interfaces. The GE ports cannot be connected to Ethernet or fast Ethernet interfaces. 88 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 103
problems that can occur in iSCSI. Symptom No DDSet or zoning configuration enabled and iSCSI host cannot discover any targets. Probable cause and recommended action Default zoning is set to no access. Check default all command. Fabric OS Troubleshooting and Diagnostics Guide 89 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 104
enabled, but iSCSI virtual initiators are not in the same zone as the targets. Check zoning using cfgShow. Make sure iSCSI virtual initiators are in the same zone as the targets. Display the port WWN of the iSCSI virtual initiators using nsShow. 90 Fabric OS Troubleshooting and Diagnostics Guide - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 105
Switch status 94 •Port information 96 •Equipment status 99 •System message log 100 •Port log 101 •Syslogd configuration 102 •Automatic trace dump transfers 104 •Automatic trace dump transfers 104 •Diagnostic tests not supported • Manually using Fabric OS CLI commands The error messages - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 106
run during POST depends on the switch model. The factory default configuration is set to run POST2, but you can configure your switch to bypass POST2, which runs after the kernel image has started but before general system services such as login are enabled. Although each test performed during POST2 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 107
No such file or directory) INIT: version 2.78 booting INIT: Entering runlevel: 3 not programmed for switch NID, using defaults (applies only to FICON environments). sysctrld: all services Active 2005/03/31 Ports... Enabling switch... Fabric OS Troubleshooting and Diagnostics Guide 93 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 108
ports monitorHEALTHY Faulty ports monitor HEALTHY Missing SFPs monitor HEALTHY All ports are healthy For more information on how the overall switch status is determined, see the switchStatusPolicySet command in the Fabric OS Command Reference. 94 Fabric OS Troubleshooting and Diagnostics Guide - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 109
the name of the active zone displays in parenthesis. • FC Router - FC Router's state: On or Off. • FC Router BB Fabric ID - The backbone fabric ID for FC routing. The switchShow command also displays the following information for ports on the specified switch: • Module type - The SFP type if an SFP - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 110
the Fabric OS Command Reference for additional portShow command information, such as the syntax for slot or port numbering, displaying IP interfaces on a GbE port, or displaying FCIP tunnel connection or configuration information. 96 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 111
information 12 Displaying the port statistics 1. Connect to the switch and log in as admin. 2. At the command line, enter the portStatsShow command. Port statistics include information such as the number of frames received, number of frames sent, number of encoding errors received, and number - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 112
Frames with CRC errors Frames shorter than minimum Frames longer than maximum Frames with bad end-of-frame delimiters Encoding error outside of frames Class 3 frames discarded Link failures (LF1 or LF2 states) Loss of synchronization 98 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 113
17 Error type loss sig frjt fbsy Error switch type. For detailed specifications on these components, refer to the switch hardware reference manual. The specific output from the status commands varies depending on the switch TQ2J7040 Fabric OS Troubleshooting and Diagnostics Guide 99 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 114
, with no page breaks 1. Connect to the switch and log in as admin. 2. Enter the errDump command. Displaying the system message log one message at a time 1. Connect to the switch and log in as admin. 2. Enter the errShow command. 100 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 115
power-cycles and reboots. If the port log is disabled, an error message displays. NOTE Port log functionality is completely separate from the system message log. The port log is typically used to troubleshoot device connections. Viewing the port log 1. Connect to the switch and log in as admin - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 116
) is an IP-based service for logging system messages made available by default on Unix and Linux operating systems. It is available as a third-party application on Windows operating systems, but needs to be installed on Windows. 102 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 117
up to six host IP addresses for storing syslog messages, as shown in this example: switch:admin> syslogdipadd 1080::8:800:200C:417A switch:admin> syslogdipadd 1081::8:800:200C:417A switch:admin> syslogdipadd 1082::8:800:200C:417A Fabric OS Troubleshooting and Diagnostics Guide 103 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 118
occurs, you can then provide your customer support representative with the most detailed information possible. To ensure the best service, you should set up for automatic transfer as part of standard switch configuration, before a problem occurs. Setting up for automatic transfer of diagnostic - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 119
directory in the user's home directory on UNIX servers, and in the directory where the FTP server is running on Windows servers. Enabling the automatic transfer of trace dumps 1. Connect to the switch and log in as admin. 2. Enter the following command: switch:admin> supportftp -e Support auto file - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 120
tests not supported by M-EOS 9.6.2 and FOS 6.0 The diagnostic tests portTest and spinFab are designed to work between two Brocade-attached switches. These diagnostics will fail if the B-series switch is linked to an M-series switch. 106 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 121
you run the switchShow command. When you are gathering information to give to your switch support provider, you may be asked the switch model. If you do not know the model, you can use this chart Condor Condor Condor Condor Condor Fabric OS Troubleshooting and Diagnostics Guide 107 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 122
A Switch Type TABLE 20 Switch type to B-Series model converter Switch Type B-Series switch model 62 Brocade DCX 64 5300 66 5100 71 300 ASIC Condor2 GoldenEye2 Condor2 GoldenEye2 108 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 123
numeral system with a base of 16, usually PID in the nsshow output is in hexidecimal. Switch:admin> nsshow { Type Pid COS PortName NodeName 61 = Domain ID = 97 06 = Area (port number) = 06 00 = Port (ALPA) = 0 (not used in this instance, Troubleshooting and Diagnostics Guide 109 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 124
34 35 36 37 38 39 40 Hex 1f 20 21 22 23 24 25 26 27 28 Decimal 41 42 43 44 45 46 47 48 7c 7d 7e 7f 80 81 82 Decimal 131 132 133 134 135 136 137 138 139 140 Hex 83 84 85 86 87 88 89 8a 8b OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 125
245 246 247 248 249 250 Hex f1 f2 f3 f4 f5 f6 f7 f8 f9 fa Decimal 251 252 253 254 255 Hex fb fc fd fe ff Fabric OS Troubleshooting and Diagnostics Guide 111 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 126
B Hexidecimal 112 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 127
Index A account management lost password recovery options, 58 recovering forgotten passwords, 57 unable to modify switch settings, 58 user forgot password, 4 user unable to change switch settings, 4 B BadRootDev, 3, 40 blade errors AP blade type 24 is inserted, 45 AP blade type 31 is inserted, 45 - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 128
, 3 fcLunQuery, 88 feature is not port mirroring, 74 switch panic, 84 troubleshooting steps, 83 unable to 'vary online', 83 FICON errors configured, 53 FICON NPIV troubleshooting, 85 FIPS downgrading firmware, 50 switch boots continuously, 60 114 Fabric OS Troubleshooting and Diagnostics Guide - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 129
55 Brocade DCX error handling, 41 cannot download the requested firmware, 39 cannot upgrade directly to v5.3.0, 47 cannot upgrade directly to v6.0, 47 cannot upgrade to firmware v6.0.0, 49 command fails, 3 default IP filter policies, 48 device-based routing policy is not supported, 54 EX/VEX ports - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 130
between switches, 3 no light on LEDs, 3 NS, 20 nsShow, 88, 90 NTP, 1 O output from a console, 6 P password recovery options, 58 passwords recovering forgotten passwords, 57 performance problems, 3 116 PLOGI, 18 point-to-point initialization failure, 23 port bypassed, 23 disabled, 23 GE, 88 in - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 131
target LUNs on, 88 targets, 2 temperature, status of, 100 test a port, 30 a switch, 30 troubleshooting, 81 certificates, 59 corrupt certificate, 59 invalid certificate, 59 trunk bounces, 4 failed to form, 4 tunnel goes on- and offline, 70 U U_Port, 17 user forgot password, 4 user is unable to change - HP StorageWorks 8/80 | Brocade Troubleshooting and Diagnostics Guide v6.1.0 (53- - Page 132
configuration, 2 configuration mismatch, 4 content mismatch, 4 resolving conflicts, 64 troubleshooting, 64 type mismatch, 4 zone errors broadcast zone exists, 55 broadcast zone(s), 55 LSAN count, 55 LSAN zone enabled, 55 zoning, 90 118 Fabric OS Troubleshooting and Diagnostics Guide 53-1000853-01
53-1000853-01
12 March 2008
Fabric OS
Troubleshooting and Diagnostics Guide
Supporting Fabric OS v6.1.0