HP Tc4400 Troubleshooting - Page 11

Quick checklist The computer cannot connect to a wireless network. ■ Verify that the wireless devices are enabled. ❏ Be sure that the wireless light on the computer is on. If the light is off, press the wireless button to turn it on. ❏ Be sure that the wireless hardware is properly installed by ensuring there is no red or yellow marking next to the device name in Device Manager. 1. Select Start > My Computer. 2. Right-click in the window and select Properties > Hardware tab > Device Manager. ✎ If the wireless button is off or the Bluetooth or WWAN device is disabled in Computer Setup, the Bluetooth or WWAN device will not appear in Device Manager. ❏ Open Wireless Assistant and be sure that the wireless devices are enabled and on. Select Start > HP Info Center > HP Wireless Assistant. ❏ Be sure that the wireless devices are enabled in Computer Setup or the Setup utility. 1. Open Computer Setup or the Setup utility by turning on or restarting the computer, and then pressing f10 while the "F10 = ROM Based Setup" message or the "Press to enter setup" message is displayed in the lower-left corner of the screen. 2. Use the arrow keys to select Advanced > Device options or Advanced and then press enter. Troubleshooting 1-9