HP Tc4400 Troubleshooting - Page 2
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UPC - 883585078639
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Contents 1 Quick checklist The computer will not start up 1-2 The computer screen is blank 1-3 The software is functioning abnormally 1-5 The computer is turned on, but is not responding 1-6 The computer is unusually warm 1-7 An external device is not working 1-8 The computer cannot connect to a wireless network. . . . 1-9 2 Customer Care Preparing to contact Customer Care 2-1 Contacting Customer Care by e-mail or telephone . . . . . 2-2 Taking the computer to a service partner 2-2 Troubleshooting ii
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Troubleshooting
ii
Contents
1
Quick checklist
The computer will not start up. . . . . . . . . . . . . . . . . . . . .
1–2
The computer screen is blank. . . . . . . . . . . . . . . . . . . . . .
1–3
The software is functioning abnormally. . . . . . . . . . . . . .
1–5
The computer is turned on, but is not responding.. . . . . .
1–6
The computer is unusually warm. . . . . . . . . . . . . . . . . . .
1–7
An external device is not working. . . . . . . . . . . . . . . . . .
1–8
The computer cannot connect to a wireless network. . . .
1–9
2
Customer Care
Preparing to contact Customer Care . . . . . . . . . . . . . . . .
2–1
Contacting Customer Care by e-mail or telephone . . . . .
2–2
Taking the computer to a service partner. . . . . . . . . . . . .
2–2