HP Vectra VT 6/xxx HP Vectra VT 6/xxx, User's Guide for Minitower models
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- HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 1
User's Guide HP Vectra VT 6/xxx - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 2
Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 3
User's Guide - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 4
of your new Hewlett-Packard Personal Computer. Your high-performance HP Vectra PC provides: • a PentiumTM Pro processor in a Zero Insertion an integrated Enhanced IDE (Integrated Drive Electronics) controller on the PCI bus supporting Fast IDE and Standard IDE • seven mass storage shelves: Ì five - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 5
BIOS and Video BIOS stored in Flash ROM (for easy upgradeability) • BIOS support for ISA "Plug and Play" accessory board configuration • Optimized for 32-bit operating systems. NOTE The advanced processor installed in your HP Vectra PC provides the best performance when used with 32-bit operating - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 6
vi Francais - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 7
PC Working in Comfort 22 Repetitive Strain Injury 22 Installing Your Display 24 What is Displayed on the Screen 25 Using a Document Holder 25 Your HP Keyboard 26 Your Desk 27 Your Chair 27 Your Posture 29 Your Workspace and Work Environment 29 Lighting 30 English vii - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 8
39 Ejecting a CD When the Open/Close Button is Disabled 39 Tips for Using Your PC 40 3 How to Install Accessories Inside Your PC Supported HP Accessories 42 Removing and Replacing the Cover 44 Replacing the Cover after Installing Accessories 46 Moving the Power Supply 48 Replacing the Power - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 9
Installing a Drive in a Front-Access Shelf 70 Installing a Processor 74 Completing the Installation of a Processor 78 4 Troubleshooting Your PC and Using the Setup Program Solving Problems 80 If You Cannot Solve the Problem 81 If Your PC Does Not Start 82 If Your Display is Blank and There Are - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 10
If Your PC Has an Audio Problem 96 If the CD-ROM Drive Has a Problem 98 Using the HP Setup Program 99 Starting the Setup Program 99 Understanding the Setup Program 121 System Board Switches 122 Recycling Your PC 124 6 Hewlett Packard Support and Information Services Introduction 126 x English - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 11
HP World Wide Web Site 131 HP FAXback on Demand-HP FIRST 132 HP Audio Tips (USA only) HP Automated Support Directory 132 Ordering Drivers and BIOS on Diskette 133 HP Support Services 134 Hewlett-Packard Telephone Support 135 Lifeline Telephone Support 136 HP Network Phone-in Support Service - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 12
xii English - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 13
1 Setting Up Your PC This chapter leads you through the first time installation of your HP Vectra PC. - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 14
you receive your PC, unpack all of the components: • the computer and power cords • the display and its video cable • the keyboard and mouse • the manuals and disk kit. This Manual Video Cable Computer Power Cords Disk Kit Display Mouse NOTE Keyboard Device drivers and - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 15
1 Setting Up Your PC Unpacking Your PC 2 Place the PC on (or under) a sturdy desk with easily accessible power outlets, and enough space for the keyboard, mouse, and any other accessories. Installation Tools WARNING 3 Position the PC so that its rear connectors are easily accessible. 4 Place the - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 16
1 Setting Up Your PC Connecting the Display, Mouse, and Keyboard Connecting the Display, Mouse, and Keyboard 1 Connect the display, mouse, and keyboard to the back of the computer. The connectors are shaped to go in one way only. 2 Tighten the display cable attachment screws. Mouse Connector - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 17
1 Setting Up Your PC Connecting a Printer Connecting a Printer If you have a printer, connect its cable to the back of the computer and tighten the attachment screws. Use these connectors: • Parallel (25-pin parallel connector) for a parallel device • Serial A (9-pin serial connector) for a serial - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 18
, select the correct voltage 110 V or 230 V NOTE You should not have to change the voltage selection switch setting if the computer was ordered from HP with the correct localisation option for your country. 6 English - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 19
1 Setting Up Your PC Connecting the Power Cords 3 Connect the power cords to the display and the computer. (The connectors are shaped to go in one way only.) Computer Power Connector Display Power Connector Grounded Outlet WARNING 4 Connect the display's power cord and the computer's power cord - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 20
WARNING 1 Setting Up Your PC Connecting Audio Accessories Connecting Audio Accessories Your PC has a Headphones jack and a Microphone jack on the front panel. An audio Stereo In jack, an audio Stereo Out jack, and a MIDI interface connector are located on the rear panel. MIDI connector Stereo In - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 21
Display 2 Press the power button on the PC. The PC performs a power-on self-test. If an error is detected, a message is displayed. Follow the instructions provided to correct the error. NOTE If the space bar on your keyboard has a power-on icon, you can start the PC by pressing the - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 22
display screen's brightness and contrast to your needs. If the picture does not fill the screen or is not centered refer to the display's manual for instructions. • Set the keyboard to a comfortable position. Adjust brightness (your display may be different from the display shown here) 10 English - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 23
PC NOTE 1 To stop your PC, make sure that you have exited all programs then shutdown your operating system (refer to your operating system reference guide for details if you are not sure how to shutdown your operating system). 2 Press the power button to stop your PC. If Windows 95 is - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 24
HP Vectra. For detailed installation information, refer to the manual that came with your operating system. Installing the Windows NT Workstation Operating System The following instructions and Setup disk #3) • Windows NT CD-ROM • "XU/VT Drivers and Documentation" CD-ROM. 1 Insert the Windows NT " - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 25
the CD- 8 Follow the instructions displayed by the Windows NT HP IDE Driver To ensure a stable system, you should now install the HP VT Drivers and Documentation" CD-ROM in the CDROM drive. 6 Choose Other from the list box, then specify the location of the driver D:\IDE\NT35. 7 When the driver named - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 26
Video Windows NT starts in VGA mode by default. To install the latest HP Driver after Installation qualified video driver for Windows NT: 1 In the have been copied from the "XU/VT Drivers and Documentation" CD-ROM, follow the displayed instructions to restart the computer. Enabling the integrated - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 27
proposed settings in the following dialog box, then click OK. The proposed settings will correspond, by default, with the Audio Interface settings in the HP Setup program. If an error message appears, check that the proposed settings are the same as those configured in the Setup program. Refer to - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 28
instructions explain how to install a US English version of OS/2 Warp Connect on a HP Vectra PC with an IDE hard disk. For complete installation information, consult the manual the HP IDE Driver After installing OS/2 Warp Connect, you should install the HP IDE driver: 1 Insert the "XU/VT Drivers - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 29
System 6 Restart OS/2 to use the new drivers. Installing the HP Video Driver After successful installation of OS/2, you should install the HP video driver from the "XU/VT Drivers and Documentation" CD-ROM. 1 Insert the "XU/VT Drivers and Documentation" CD-ROM in the CDROM drive. 2 In the - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 30
an Operating System Installing Windows 95 These instructions explain how to install the US English version of Windows 95 (for PCs without Windows) on a HP Vectra PC with an IDE hard disk. For complete Windows 95 installation information, consult the manual that came with your Windows 95 diskettes - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 31
1 Setting Up Your PC Installing an Operating System 11 Click on the Settings tab in the Display Properties folder. 12 Click on Change Display Type. 13 Click on Change of the Adapter Type (the adapter will be incorrectly detected as "Oak Technology Super VGA"). 14 Click on Have Disk. 15 Enter D:\ - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 32
1 Setting Up Your PC Installing an Operating System 20 English - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 33
2 Using Your PC This chapter gives important ergonomic advice, explains how to set a password, and shows how to use your CD-ROM drive. - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 34
range listed. Prior to using any Hewlett-Packard equipment, study these instructions and suggestions and consult the bibliography at the end of this section. or discomfort, stop work and review this section of the User's Guide. Should the discomfort return, discontinue use of the equipment and - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 35
to minimize this discomfort. Use your equipment in an appropriate way. Well-designed and adjusted equipment may not be sufficient to eliminate all potential problems. How you perform your VDT activities is also important. What causes RSI? RSI is caused by any demanding activity that exceeds the - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 36
Installing Your Display Most HP displays come with to a character size of 3.7 mm (0.15 in) at a viewing distance of 60 cm (24 in). • If your eyes are closer to the screen than the location of the desk. If this still does not correct the problem, try a good quality anti-glare filter, or a screen hood - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 37
2 Using Your PC Working in Comfort What is Displayed on the Screen Text should be easy to read. To help ease eye strain, try to adjust text attributes to make reading the display as easy as possible (adjust such attributes as character size, spacing, and color). NOTE The ISO 9241 and ANSI/HFS 100 - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 38
than 10 degrees sideways. Keep your wrists straight by moving your entire hand and forearm over to use the function keys or numeric keypad. Your HP keyboard may have a kickstand which can be opened or closed to raise or lower the keyboard angle. If your elbows are at about the same - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 39
and the desk top. If the desk has a "kneehole" it should be at least 58 cm (23 in) wide, 65 cm (25.5 in) high, and 60 cm (24 in) deep. If possible, choose a desk with cable management capabilities. This will keep your cables and wires orderly, off the floor, and out - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 40
transfer some of the pressure from the spine to the thighs and feet. This will relieve spine fatigue. Use a chair with an adjustable lumbar (back) support, which can be moved up and down. Adjust the back of the chair so that the part that curves outward (towards the front of the - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 41
While sitting at your workstation, your back should be erect or angled slightly backwards. Your back should be supported by the backrest. Your arms should be relaxed and loose, elbows close to your sides, with the Where possible, relative air humidity should be in the range of 40 to 60%. English 29 - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 42
the general lighting. Incoming light should be shielded or diffused to prevent glare and distracting reflection. In cases where strong sunlight is a problem, curtains, adjustable shades, or display hoods are recommended. If possible, try not to position the display in front of windows where glare - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 43
2 Using Your PC Working in Comfort Further Suggestions • Have your eyes checked on a regular basis and ensure your eyeglass prescription is suitable for working on a display screen. • Look away from the screen from time to time to help reduce eye strain. Focus on distant objects briefly. Also, - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 44
2 Using Your PC Working in Comfort Summary Recommendations The recommendations in the following illustrations are drawn from the latest available international ergonomic standards and recommendations, including ISO 9241 and ANSI/HFS 100-1988. Do not tilt your head forward by more than 15 degrees, - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 45
Make sure your arms and elbows are relaxed and loose, with your upper arm perpendicular to the floor or slightly forward (no more than 30 degrees). Keep your elbows close to your sides (less than 20 degrees away from your body). 2 Using Your PC Working in Comfort Keep your forearms and hands - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 46
2 Using Your PC Working in Comfort Bibliography of Articles for More Information 1 Caisse Nationale d'Assurances: "Le travail a l'écran de visualisation", Lucerne (Switzerland), 1991. 2 Bayerisches Staatsministerium für Arbeit: "Arbeiten mit dem Bildschirm - aber richtig!", Max Schick GmbH, Munich, - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 47
2 Using Your PC Configuring Password Security Configuring Password Security You can set two passwords, which can be used to provide two levels of protection for your PC. User Password The User Password provides these security features: • a power-on password prompt to prevent your PC being started - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 48
2 Using Your PC Configuring Password Security Setting a Password 1 Turn on the PC and the display. If the PC is already turned on, exit all applications and then press and Delete to restart the PC. 2 When appears on the screen press . 3 The PC's Setup program will appear. Date - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 49
2 Using Your PC Configuring Password Security NOTE 5 To set your User Password, press once. a Type your password and press b Type your password and press . again. The screen displays User Password Set 6 If you wish to erase your Password, press twice. If you only want to set a password, - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 50
avoid electrical shock and harm to your eyes by laser light, do not open the CD-ROM drive enclosure. The CD-ROM drive should be serviced by service personnel only. 38 English - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 51
2 Using Your PC Using Your CD-ROM Drive Loading a CD 1 Press the Open/Close button to open the CD drawer. 2 Place the CD, label side facing up, in the recess in the drawer. 3 Press the Open/Close button to close the drawer. The drawer can also be closed by gently pushing the drawer back into the - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 52
Accessories Inside Your PC". 3 Install new applications, and set up and use an application. 4 Make more disk space available. Read the manuals supplied with the application software. Delete unnecessary files and increase disk space by using a disk compression program. Install a larger disk drive - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 53
3 How to Install Accessories Inside Your PC This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC. - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 54
3 How to Install Accessories Inside Your PC Supported HP Accessories Supported HP Accessories This chapter describes how to install memory, mass storage devices, and accessory boards in your computer. Main Memory Upgrades: 16 MB (2 ! 8 MB), order D3553A - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 55
3 How to Install Accessories Inside Your PC Supported HP Accessories Contact your dealer for an up-to-date list of supported devices. Up to six accessory boards can be installed: three 32-bit PCI slots two 16-bit ISA slots one combination ISA or PCI slot - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 56
3 How to Install Accessories Inside Your PC Removing and Replacing the Cover Removing and Replacing the Cover 1 Switch off the display and computer. 2 Disconnect the power cords from the power outlets, computer, and display. Disconnect any telecommunication cables from the computer. Disconnect the - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 57
3 How to Install Accessories Inside Your PC Removing and Replacing the Cover 4 Lift the two securing latches at the front of the computer. Lift the securing latches 5 Slide the cover forward until it is clear of the computer. If you have difficulty removing the cover, try pushing gently against - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 58
3 How to Install Accessories Inside Your PC Removing and Replacing the Cover Replacing the Cover after Installing Accessories 1 Check that you have installed all your accessories (and removed a plastic panel from the front of the cover, if you installed a disk drive in a front shelf). 2 Check that - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 59
3 How to Install Accessories Inside Your PC Removing and Replacing the Cover 6 Push the two latches at the front of the cover downwards until they click into position. Lock the cover (at the back of the computer) Push the latches down to secure the cover 7 If required, lock the cover using the - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 60
3 How to Install Accessories Inside Your PC Moving the Power Supply Moving the Power Supply You can slide the power supply unit out of the computer to improve access to the system board and the cables at the rear of the disk drives. 1 Disconnect the computer's power cord and any telecommunications - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 61
3 How to Install Accessories Inside Your PC Moving the Power Supply 4 Using the small handle at the base of the power supply unit, slide the power supply out of the computer until it stops-the power supply unit remains connected to the computer. Slide the power supply unit clear of the computer - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 62
WARNING 3 How to Install Accessories Inside Your PC Installing Memory Installing Memory Main Memory Modules Your PC is supplied with main memory. If you need more main memory to run your application software, you can install up to a total of 256 MB. Main memory upgrades are available in pairs of 8 - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 63
PC. When Error 0250 appears (indicating that the Power-On-Self-Test has detected a change in your memory configuration) follow the displayed instructions to run the Setup program. 2 Check that Setup has automatically detected and configured the Memory Size fields. Ensure the TOTAL memory is correct - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 64
Some of the available video resolutions are listed below (refer to chapter 5 for more detailed information on video resolutions). Resolution: 640 x 480 800 x 600 1024 x 768 1280 x 1024 Video memory required for these colors: 256 colors (8 bpp) 64 K colors 16.7 M colors hi-color (16 bpp) true - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 65
from other sources Additional accessories, including memory upgrades and a video MPEG module, are available for your video adapter. However, these accessories cannot be ordered from HP. Contact your dealer for more details about these accessories. English 53 - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 66
, DMAs, memory ranges, and I/O addresses) are used by the system-based components. Plug and Play is not supported by all operating systems (OS). Use this table to check the level of support provided by your OS. Your Operating System Windows 3.11 Windows 95 Windows NT OS/2 Warp SCO Unix NextStep - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 67
Inside Your PC Installing Accessory Boards Configuring Plug and Play with the Setup program You can use the Setup program to select the level of support provided by the system BIOS for Plug and Play-compatible accessory boards. Configuring Setup for Windows 95 1 Turn on the PC and press when - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 68
not recognize the accessory board, you can manually select the accessory board from a list of supported products. Windows 95 is preloaded with configuration Double-click Add New Hardware. 4 Follow the instructions provided by the Add New Hardware wizard to configure the accessory board. 56 English - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 69
slot and PCI boards in the highest available slot to ease cable routing. Some boards may have preferred locations and special installation instructions detailed in their manuals. 5 Unscrew and remove the slot cover. Store it in a safe place. If the slot cover is tight, loosen the screws on the - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 70
3 How to Install Accessories Inside Your PC Installing Accessory Boards 6 Hold the board horizontally by its "top" edge. Slide it into the board guide of the chosen slot. Do not bend the board. Slide the accessory board into position 7 Align the board's connector with the slot's socket. Firmly press - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 71
3 How to Install Accessories Inside Your PC Installing Accessory Boards 9 If you install a VESA-standard video accessory board that uses the MGA video adapter, connect the accessory board's cable to the VESA pass-through connector on the MGA adapter board. VESA PassThrough Connector 10 If you - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 72
changes you made and exit the SETUP program. NOTE You should always leave at least one IRQ available for use by the integrated PCI devices. 60 English - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 73
3 How to Install Accessories Inside Your PC Installing Disk Drives Installing Disk Drives If you need extra mass storage space for your application software, you can install additional mass storage devices. The computer has two internal shelves (for hard disk drives) and five front-access drive - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 74
Drive The computer has an integrated Enhanced IDE controller. The Enhanced IDE controller supports up to four IDE devices: Ì two IDE devices can be connected to Hard Disk Refer to the drive's installation guide to see if you must set jumpers or if there is a special installation procedure - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 75
are supplied with a mounting tray. If you order your drive from another supplier, you may need to order a mounting tray from HP. You should order product number D2037A (3.5-inch hard disk mounting tray). 1 Disconnect the computer's power cord and any telecommunications cable. 2 Remove the computer - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 76
3 How to Install Accessories Inside Your PC Installing Disk Drives 5 If the drive is being installed in the first shelf, rotate the drive into position. Rotate the drive into position 6 Secure the drive using the screw provided. Secure the drive 64 English - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 77
3 How to Install Accessories Inside Your PC Installing Disk Drives 7 Locate the appropriate data cable for the hard disk drive. IDE drives should be connected to the Primary IDE Channel cable (this cable is connected to the grey connector on the system board) Power Cable 8 Connect the power cable - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 78
3 How to Install Accessories Inside Your PC Installing Disk Drives Installing a Hard Disk Drive in a Front-Access Shelf 1 Disconnect the computer's power cord and any telecommunications cable. 2 Remove the computer's cover (see page 44). 3 Slide out the power supply to provide better access to the - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 79
3 How to Install Accessories Inside Your PC Installing Disk Drives 6 Slide the drive tray into the drive shelf and secure it. Slide the drive tray into the drive shelf 7 Locate the appropriate data cable for the disk drive.. IDE drives should be connected to the Primary IDE Channel cable (this cable - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 80
3 How to Install Accessories Inside Your PC Installing Disk Drives 8 Connect the data and power cables to the rear of the device. (The connectors are shaped to go in one way only.) Data Cable Power Cable 9 Slide the power supply back into position, and tighten its selfretaining screws (see page 49). - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 81
the Installation of a Hard Disk Drive When an IDE Drive is Installed NOTE 1 Switch on the computer. 2 When an error message appears, follow the instructions provided by the Error Message Utility. When prompted, press to run the Setup program. 3 In the IDE Primary Channel (or IDE Secondary Channel - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 82
in one of the front-access drive shelves. You should also refer to the manual supplied with the drive for any additional installation instructions. Before Installing an IDE Device Refer to the drive's installation guide to see if you must set jumpers or if there is a special installation procedure - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 83
3 How to Install Accessories Inside Your PC Installing Disk Drives 1 Disconnect the computer's power cord and any telecommunications cable. 2 Remove the computer's cover (see page 44). 3 Slide out the power supply to provide better access to the disk drive cables (see page 48). 4 If installing a - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 84
3 How to Install Accessories Inside Your PC Installing Disk Drives 7 Locate the appropriate data cable for the disk drive. Flexible Disk Drive Cable IDE CD-ROM drives should be connected to the Secondary IDE Channel cable (this cable is connected to the red connector on the system board) 8 Connect - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 85
3 How to Install Accessories Inside Your PC Installing Disk Drives 10 Remove the plastic panel from the cover by pulling the panel from the left and unhinging its right-hand side. Store the panel in a safe place. Unclip and lift out the plastic panel 11 Install any other accessories before - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 86
the computer's power cord and any telecommunications cable. 2 Remove the computer's cover (see page 44). 3 Remove the airflow guide from above the processor socket. Remove the Airflow Guide 4 Move the power supply to improve access to the processor socket (see page 48), then carefully set the PC on - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 87
3 How to Install Accessories Inside Your PC Installing a Processor 5 Unclip the heatsink from the processor socket. Unclip the heatsink Remove the old processor 6 Unlock the processor socket and remove the existing processor. 7 Remove the VRM module beside the processor. Remove the VRM (Voltage - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 88
3 How to Install Accessories Inside Your PC Installing a Processor 8 Install the VRM module supplied with the processor. Install the VRM module 9 Insert the new processor into the socket and lock the processor into place. Install the new processor 76 English - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 89
PC in the upright position. 12 Slide the power supply back into the computer and tighten the two self-retaining screws. 13 Replace the airflow guide above the processor socket. English 77 - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 90
OFF OFF 66 MHz ON OFF OFF ON OFF 60 MHz OFF OFF OFF ON OFF 66 MHz Processor Speed 150 MHz 166 MHz 180 MHz 200 MHz Refer to the manual supplied with the processor to verify which bus and processor speeds are supported. 2 Install any other accessories before completing the installation - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 91
4 Troubleshooting Your PC and Using the Setup Program This chapter can help you solve problems that you may encounter when using your PC and describes how to use the HP Setup program. - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 92
4 Troubleshooting Your PC and Using the Setup Program Solving Problems Solving Problems If you have a problem with your PC, search the list below for the problem description which most closely matches it. Then turn to the page indicated for guidance. If Your PC Does Not Start Ì If nothing appears - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 93
You Cannot Solve the Problem If you are unable to solve your problem after following the troubleshooting advice in this chapter, refer to chapter 6 HP Support and Information Services for information on getting help from your HP Reseller or from your nearest HP Customer Support Center. English 81 - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 94
4 Troubleshooting Your PC and Using the ). g Verify that any switches and jumpers on the accessory boards are properly set (refer to the manuals that came with each board). h Check that the switches on the system board are properly set ( time to determine which one is causing the problem. 82 English - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 95
your HP Vectra PC when ordering the HPInit utility and the latest system BIOS. If you have access to a PC with a modem or network connection, which functions correctly, you can retrieve the latest system BIOS from one of the HP Information Services described in chapter 6 HP Support and Information - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 96
to chapter 5). 2 Run Setup to correct the configuration information. 3 If all the above fail to correct the problem, the system board may need to be replaced. Contact your service representative. 0250 What you should do: 1 Run Setup and correct the errors highlighted by the Setup program. 2 Ensure - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 97
representative. What you should do: 1 Disable all shadowing with the Setup program. 2 If this fails to correct the problem, the system board may need to be replaced. Contact your service representative. What you should do: 1 Check that the hard disk drive has not been disabled with the Setup program - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 98
invalid, cannot start from this diskette. Cannot start from hard disk. Refer to chapter 1 of this User's Guide for instructions on installing an operating system. Explanation: There is a problem with the disk drive, or the disk drive is not properly formatted. What you should do: Insert a diskette - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 99
4 Troubleshooting Your PC and Using the Setup Program If Your PC Does Not accept or transmit data. This could occur if: • The diskette has not been inserted correctly. If this is the problem, reinsert the diskette and type ''R'' (for Retry). • The printer is not working-ensure it is on and ready to - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 100
for instructions. If the screens generated by your software applications do not appear correct, check the application's manual to find out which video standard is required. Also check your display manual to find out which refresh rate is required. Use the HP User Tools (in Windows 95 only) or the - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 101
4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Hardware Problem If You Cannot Use Any Video Resolution Higher Than 640 ! 480 If you cannot select a video resolution higher than 640 ! 480, you should clear the - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 102
4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Hardware Problem If Your Keyboard or Mouse Does Not Work 1 Ensure that the keyboard or mouse is correctly connected. 2 Ensure that the mouse driver supplied with the - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 103
4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Hardware Problem If Your Printer Does Not Work the software application's "print" menu has been correctly set up. (Refer to the manual supplied with the software.) 7 Check that the PC's port is working properly by connecting - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 104
4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Hardware Problem If the Flexible Disk Drive Does Not Work 1 Ensure you are using a formatted diskette and it is inserted correctly. 2 Check you are using a diskette that - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 105
4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Hardware Problem If the Hard Disk also used by the PC. Refer to the board's manual for details. 3 Check that the PC has been configured correctly in Setup. 4 If the problem persists, contact the accessory board vendor. English 93 - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 106
4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Software Problem If Your PC Has a Software Problem If You Have Forgotten Your Password Ì If you forget the User Password and the System Administrator Password is set and known: 1 Restart the PC. If - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 107
4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Software Problem If You Can't Start the Setup Program This may happen if the copy of the PC's configuration stored in memory is corrupted. You will need - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 108
4 Troubleshooting Your PC and Using the Setup Program If Your PC Has an Audio Problem If Your PC Has an Audio Problem No Sound -bit digitized sounds, this might be due to an interrupt conflict. Use the HP Setup program or your operating system's audio control software to change the audio interface - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 109
4 Troubleshooting Your PC and Using the Setup Program If Your PC Has an Audio Problem Audio Input from the Check that the microphone specifications meet the requirements of the Microphone is Too Low, 16-bit sound components. The microphone should be a 600-ohm or No Audio At All dynamic type. - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 110
4 Troubleshooting Your PC and Using the Setup Program If the CD-ROM Drive Has a Problem If the CD-ROM Drive Has a Problem Check that connections and jumper settings. No Sound from the CD-ROM Drive If you are having problems with sound when playing a CD: • Check that the volume control (if present) - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 111
4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Using the HP Setup Program Setup is an integrated (ROM-based) program that displays the PC's configuration. Configuration information for associated PC features is grouped together to make - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 112
4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program 3 The PC's Setup program will appear. Setup Version xx.xx.xx F1=Help On/Off System BIOS (Version x.xx.xx) Video Adapter (MGA Millenium 2 MB, Video BIOS version xx.xx) System Board (Pentium(TM) Pro, XXX MHz) Memory ( - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 113
Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Understanding the Setup Program This section of the book only explains the important Setup options that are not described elsewhere in this User's Guide System Board (Pentium(TM) Pro, XXX MHz) Memory (xx MB, 640 the name - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 114
Changing User Preferences 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Some of the User Preferences options will not be available if you in your computer (and cannot be changed). Processor Pentium Pro Computer Speed 150 MHz Coprocessor Integrated 102 English - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 115
4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Viewing Memory Size Check that Setup has detected the memory and configured the Memory Size fields correctly. Check the TOTAL memory size and, - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 116
4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Flexible Disk Drives If you Interface option and select Controller Board. Configure the controller as described in its manual. Security Features Some of the Security Features options will not be available if - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 117
4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Using the Start-Up Center The Start-Up Center lets you choose which system devices the computer can start (boot) from. Start-Up - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 118
4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Configuring Audio Use these options to preconfigured for optimal video performance. If your display is "Plug and Play" (supports Display Data Channel), highlight Plug and Play Display and select Enabled. Video Primary - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 119
4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Selecting the IRQs Used If you have installed an ISA , IRQ 12 can be used by accessory boards. If your computer supports a Serial Number, it can viewed here. PC Serial Number Not Available/1234567890 English 107 - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 120
4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program 108 English - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 121
5 Technical Information This chapter provides technical information about your PC. - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 122
port: Ì Serial Port A: 3F8h (IRQ 4), 3E8h (IRQ 4), or Off Ì Serial Port B: 2F8h (IRQ 3), 2E8h (IRQ 3), or Off Seven mass storage shelves supporting: • two front-access, third-height, 3.5-inch drives • three front-access, half-height, 5.25-inch drives • two internal 3.5-inch hard disk drives 110 - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 123
• One external start connector Three 32-bit PCI slots, one combo ISA/PCI slot, two 16-bit ISA slots HP keyboard with mini-DIN connector HP mouse with mini-DIN connector Characteristics: Weight (excluding keyboard and display) Dimensions Footprint Storage temperature Storage humidity Operating - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 124
5 Technical Information System Specifications Audio Features Feature: Digitized Sounds Music Synthesizer Mixer Description: • Sound Blaster 16, General MIDI, MPC2 Compliant • Compatible with AdLib FM • 16-bit and 8-bit stereo sampling from 5 kHz to 44.1 kHz • 8-bit DMA transfer on channel 1 or 3, - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 125
• MIDI time-stamp for multimedia extension • Input buffer: 64-byte FIFO • Automatic Gain Control (AGC) amplifier or fixed gain amplifier • Input impedance: 600 ohms • Sensitivity: 30 mVpp to 200 mVpp • Impedance: 32 ohms • High-performance, 16-bit stereo ADC/DAC • 64 times over-sampling Delta-Sigma - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 126
NOTE 5 Technical Information System Specifications Power Consumption Information Full Power mode Off 280 W < 3 W1 1 The power supply in your Vectra PC continues to supply power to the CMOS memory, even when switched off. When the PC is turned off with the power button on the - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 127
true-color (32 bits per pixel) Maximum refresh rates1 640 ! 480 2 MB 120 Hz 800 ! 600 2 MB 120 Hz 1024 ! 768 2 MB 4 MB 120 Hz 1152 ! 882 2 MB 4 support the maximum refresh rates shown here. Refer to the User's Guide supplied with your display for details of the refresh rates supported - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 128
5 Technical Information System Specifications IRQs, DMAs, and I/O Addresses Used by Your PC The IRQ, DMA, and I/O address mappings shown here are for a PC with a basic configuration. The resources used by your PC may vary, depending upon which accessory boards are bundled with the PC. IRQs used by - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 129
5 Technical Information System Specifications I/O Addresses used by PC 170h - 177h 1F0h - 1F7h 220h - 22Fh 278h - 27Fh 2E8h - 2EFh 2F8h - 2FFh 300h - 301h 330h - 331h 376h 377h 378h - 37Fh 388h - 38Bh 3E8h - 3EFh 3F0h - 3F5h 3F6h 3F7h 3F8h - 3FFh integrated IDE controller (secondary channel) - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 130
5 Technical Information System Specifications The PC's Memory Map Memory Area Memory Range Hexadecimal Address Range Extended Memory: 1 MB to 256 MB Extended memory 1024 KB upward 01000 to 0F0000 Conventional Memory: 0 KB to 1024 KB (1 MB) 384 KB Reserved Memory Area 960 KB to 1024 KB 896 - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 131
5 Technical Information The PC's Rear Connectors The PC's Rear Connectors 9-pin Serial Port Connector 15-pin VGA Display Connector (on Matrox video adapter board) Keyboard/Mouse connector 3.5 mm Audio Jacks 1-Red Serial Port B Serial Port A Mouse Connector Keyboard Connector MIDI Connector + - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 132
5 Technical Information System Connectors and Switches System Connectors and Switches System Board Connectors Fan Connector PCI Slots ISA Slots 120 English Status Panel Connector Primary IDE Connector Flexible Drive Connector Secondary IDE Connector Microphone CD-ROM Audio Audio Control Panel - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 133
Video Adapter Switches 5 Technical Information System Connectors and Switches ON 2 1 Video Adapter Switches The Matrox video adapter has a Flash BIOS. This gives you the possibility of upgrading the video BIOS when updates are made available by Matrox. Switch 1 2 Use Switch Block to: Flash - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 134
5 Technical Information System Connectors and Switches System Board Switches 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 System Board Switches Switch 1 - CONFG 2 - PSWRD 3 - SECURE Use Switch Block to: Retain or clear the configuration stored in EEPROM: • OFF to retain configuration - DEFAULT • ON to clear - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 135
66 MHz Processor Speed 150 MHz 166 MHz 180 MHz 200 MHz These switch settings should not be changed, unless the processor is replaced by a faster (or slower) processor. Refer to the manual supplied with the replacement processor to verify which bus and processor speeds are supported. English 123 - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 136
also take your old PC back for recycling when it reaches the end of its useful life. HP has a product take-back program in several countries. The collected equipment is sent to one of HP's recycling facilities in Europe or the USA. As many parts as possible are reused. The remainder is - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 137
6 Hewlett Packard Support and Information Services - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 138
you many years of trouble-free service. To ensure that your desktop system maintains its reliability and to keep you up-to-date with the latest developments, HP and a worldwide network of trained and authorized resellers provide a comprehensive range of service and support options which are listed - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 139
used with the HP Vectra. Authorized HP Resellers can also offer consulting services tailored to your specific needs regarding product development or custom installations, as will third party support services, or the HP Customer Support organization in your country. HP SupportPack HP's three-year - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 140
about Vectra PCs as well as other HP computing products. The types of information you can find include: • Product manuals and service manuals • Installation and configuration information • Troubleshooting information • Drivers and utilities • Technical reference manuals. Subscriptions to HP Support - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 141
. This service provides information about your HP PC, and allows you to communicate with other HP users through an on-line user forum. HP users share their knowledge and experience with you, and you will be able to ask, or answer, technical questions about your HP Vectra PC, and HP products. You - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 142
Packard Support and Information Services Hewlett-Packard Information Services HP Forum on America Online The HP Forum on America Online is an electronic information and communication service which can be accessed via modem. To access the HP Forum: • select Keyword Search from the menu, • type HP - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 143
your location. Alias Name Password ftp-boi.external.hp.com anonymous Enter your E-mail address Access HP World Wide Web Site Access HP, HP's World Wide Web site gives you access to information about HP, its products, including product data sheets, service and support information, electronic - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 144
or fax Phone or fax Phone or fax Phone or fax Fax A complete description of Hewlett-Packard electronic services is provided in document #9020. HP Audio Tips (USA only) HP Automated Support Directory HP Audio Tips is an automated system containing recordings which can direct you to Hewlett Packard - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 145
6 Hewlett Packard Support and Information Services Hewlett-Packard Information Services Ordering Drivers and BIOS on Diskette You can order diskettes from HP, with the latest versions of drivers, BIOS and software utilities. The diskettes will be delivered by mail. Information for ordering - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 146
after purchase. This warranty coverage will apply from the nearest HP or HP authorized service outlet. HP telephone support for your Vectra PC is available during the first year of your hardware warranty. This service will also provide technical assistance with the basic configuration and setup - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 147
who will be able to help you, or direct you to the appropriate HP telephone support service. Please have the following information ready when you call so that your enquiry can be dealt with quickly: • your HP Vectra model number and serial number • the operating system version and the configuration - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 148
Support and Information Services Lifeline Telephone Support Lifeline Telephone Support Lifeline is a fee-based telephone support program for Vectra PCs available after the one-year telephone support with a support technician. If your problem is found to be covered by the HP Hardware Warranty, - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 149
Packard Support and Information Services HP Network Phone-in Support Service (NPS) HP Network Phone-in Support Service (NPS) The HP Network Phone-in Support Service (NPS) provides fast access to HP experts in networked Multivendor environments. It can help you to: • resolve complex network problems - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 150
. Next working day. One fee which Within 30 days HP Authorized SupportPack products. covers the three of purchase. reseller. on-site service years. HP Support CD-ROM containing: Released N/A Assistant Product Manuals, quarterly. Technical Information and Product features. Annual Anytime - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 151
Support and Information Services Hewlett-Packard Marketing Headquarters Hewlett-Packard Marketing Headquarters Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient HP -Packard S.A. 150, route du - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 152
6 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters 140 English - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 153
connection over which information is transported. cache A block of high-speed memory used for the temporary storage of data and processor instructions. CMF Filename extension for sound files saved in the Creative Labs, Inc. music data file format. CMOS Complementary Metal-Oxide Semiconductor - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 154
Glossary extended memory Memory which can be addressed by the processor in the area of memory above the first 1 MB. IDE Integrated Device Electronics. An interface standard for communications between the computer and a hard disk or CD-ROM. IRQ Interrupt Request. A signal, that when received by the - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 155
-per-inch). ROM Read-Only Memory. Computer memory used to store parts of the computer's operating system permanently. ROM chips can contain instructions and data. VOC files Proprietary digital audio format developed by Creative Labs, Inc. Most digital audio adheres to the Microsoft WAV format. WAV - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 156
144 English - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 157
tray, 63 problems, 92 headphones jack impedance, 113 location of connector, 8 Hewlett-Packard information services, 129 marketing headquarters, 139 product take back program, 124 HP Forum on America Online, 130 HP Setup program starting, 99 understanding options, 101 HP Support Assistant, 128 - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 158
button, 11 S screen blanking setting, 37 serial port location, 5 Service and Support, summary, 138 Setting up your PC, 1-19 Setup program problems, 95 starting, 99 understanding, 101 software problems, 94 specifications technical, 109 starting HP Setup program, 99 your PC, 9 your PC with space bar - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 159
Index using PC, 21-40 tips, 40 V VESA location of connector, 59 video board flash BIOS, 121 location of switches, 121 video memory checking, 53 installing, 52 W wavetable accessory location of connector, 59 weight of PC, 111 World Wide Web, 131 147 - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 160
Index 148 - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 161
Regulatory Information and Warranty - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 162
OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name and Address: HEWLETT-PACKARD Boulevard Steve Biko 38090 Villefontaine FRANCE Declares that the product: Product Name: Personal Computer Model Number: HP Vectra VT 6/xxx Conforms to the following Product Specifications - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 163
not installed and used in accordance with the instructions, may cause harmful interference to radio communications tests were conducted with HP-supported peripheral devices and HP shielded cables, such as . Notice for the United Kingdom The HP Vectra PC is approved under approval number NS - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 164
not apply to you. Obtaining On-Site Warranty Service To obtain on-site warranty service, the customer must contact an HP Sales and Service Office (in the US, call the HP Customer Support Center at (303) 635-1000) or a participating Authorized HP Personal Computer Dealer Repair Center and arrange for - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 165
and negotiated beyond Zone 6. Worldwide Customer Support Travel information is available from any HP Sales and Service Office. Travel restrictions and response time for dealer or distributor service are defined by the participating dealer or distributor. Service contracts which provide after-hour or - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 166
HP computer product. This HP Software Product Agreement and Product Limited Warranty shall supersede any non-HP by a third party software supplier named in the copyright notices included with be available from Hewlett-Packard under a separate support agreement. 8 EXPORT CLAUSE. Customer agrees not - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 167
that the software product will execute its programming instructions when all files are properly installed. HP does not warrant that the operation of the software Service Warranty service may be obtained from the nearest HP sales office or other location indicated in the owner's manual or service - HP Vectra VT 6/xxx | HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 168
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User’s Guide
HP Vectra VT
6/xxx