HP Vectra VT 6/xxx HP Vectra VT 6/xxx, User's Guide for Minitower models - Page 104

If the Flexible Disk Drive Does Not Work, If the Hard Disk Does Not Work

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4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Hardware Problem If the Flexible Disk Drive Does Not Work 1 Ensure you are using a formatted diskette and it is inserted correctly. 2 Check you are using a diskette that is the right density. You should use only 1.44 MB High Density diskettes in drive A (High Density diskettes have a HD symbol printed on the diskette). 3 Check that the flexible disk drive has not been disabled in Setup (refer to page 99). a There are two options in the Security Features section of Setup which may be used to disable or enable: • the flexible disk drives • writing to flexible disks. b There is one option in the Start-Up Center which may be used to disable or enable: • start (boot) from flexible disks 4 Check that the disk power and data cables are correctly connected (refer to chapter 3). 5 Clean the flexible disk drive using a "wet-cleaning diskette kit" (this kit may be purchased from most resellers). If the Hard Disk Does Not Work 1 Check that the hard disk drive has not been disabled in Setup (refer to page 99). • There is an option in the Security Features section of Setup which may be used to disable or enable the hard disk drives • the Start-Up Center may be used to disable or enable starting from hard disk. 2 Check that the disk power and data cables are correctly connected (refer to chapter 3). 3 Check that power management has been correctly configured. 92 English

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4
Troubleshooting Your PC and Using the Setup Program
If Your PC Has a Hardware Problem
92
English
If the Flexible Disk Drive Does Not Work
1
Ensure you are using a formatted diskette and it is inserted
correctly.
2
Check you are using a diskette that is the right density. You should
use only 1.44 MB High Density diskettes in drive A (High Density
diskettes have a HD symbol printed on the diskette).
3
Check that the flexible disk drive has not been disabled in Setup
(refer to page
99).
a
There are two options in the
Security Features
section of
Setup which may be used to disable or enable:
•
the flexible disk drives
•
writing to flexible disks.
b
There is one option in the
Start-Up Center
which may be used
to disable or enable:
•
start (boot) from flexible disks
4
Check that the disk power and data cables are correctly connected
(refer to chapter 3).
5
Clean the flexible disk drive using a “wet-cleaning diskette kit” (this
kit may be purchased from most resellers).
If the Hard Disk Does Not Work
1
Check that the hard disk drive has not been disabled in Setup (refer
to page
99).
•
There is an option in the
Security Features
section of Setup
which may be used to disable or enable the hard disk drives
•
the
Start-Up Center
may be used to disable or enable starting
from hard disk.
2
Check that the disk power and data cables are correctly connected
(refer to chapter 3).
3
Check that power management has been correctly configured.