HP Vectra VT 6/xxx HP Vectra XU 6/xxx and VT 6/xxx PCs - Technical Reference M - Page 47

Suggestions For Corrective Action

Page 47 highlights

8x03, 8x04 8050 8060 8400 9000..900F 9010 9100..910F 9200..910F A001 A002, A00C B300 B320 E000..EFFF. Setup's custom-configured hard disk drive information is incorrect. The built-in hard disk controller's address is used by a hard disk controller on an accessory board. The system has detected that one or several IDE hard disks were added or removed since the PC was previously started (booted). The hard disk drive's boot sector has been corrupted. Flexible disk drive A, its cable, or the controller has failed. The built-in flexible disk controller's address is used by a flexible disk controller on an accessory board. The second flexible disk drive, its cable, or the controller has failed. The third flexible disk drive, its cable, or the controller has failed. Setup's co-processor information does not match the hardware installed in the computer. The co-processor has failed. The memory cache has failed. The memory cache module has failed. The RAM on an accessory board has failed. SCA05 SCA19 SCA18 SCA20 SCA17 SCA19 SCA17 SCA17 SCA05 SCA22 SCA01 SCA28 SCA15 SUGGESTIONS FOR CORRECTIVE ACTION An exhaustive list of the suggestions for corrective action (SCA) is given here, to accompany the list of the error codes that is given in the previous section. In order to find the suggested corrective action, it is necessary to read the five-character code that is given on the right of the error code in the previous section. This SCA code can then be found in the list in this section. These have been sorted into numerical order, to make it easy to find the appropriate entry. SCA01 • Your system board may need to be replaced. Contact your service representative. SCA02 1 Remove or disable the ROM(s) on the accessory board one by one to determine which one, if any, has failed. 2 If this fails to correct the problem, your system board may need to be replaced. Contact your service representative. SCA03 • For models without a battery, this problem may occur if the PC is left unplugged for periods of 24 hours or more. • For models with battery, replace the battery. 1 Run Setup to correct the date and time information. 2 If after running Setup the problem re-occurs even after a RESET or [CTRL] [ALT] [DELETE], ensure that the CONFG switch on the system board is set to Off. 3 If all the above fail, your system board may need to be replaced. Contact your service representative. SCA04 1 Run Setup to correct the configuration information. 2 If after running Setup the problem re-occurs even after a RESET or [CTRL] [ALT] [DELETE], ensure that the CONFG switch on the system board is set to Off. 3 If all the above fail, your system board may need to be replaced. Contact your service representative.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51

8x03, 8x04
Setup
's custom-configured hard disk drive information is
incorrect.
SCA05
8050
The built-in hard disk controller's address is used by a hard disk
controller on an accessory board.
SCA19
8060
The system has detected that one or several IDE hard disks were
added or removed since the PC was previously started (booted).
SCA18
8400
The hard disk drive's boot sector has been corrupted.
SCA20
9000..900F
Flexible disk drive A, its cable, or the controller has failed.
SCA17
9010
The built-in flexible disk controller's address is used by a flexible
disk controller on an accessory board.
SCA19
9100..910F
The second flexible disk drive, its cable, or the controller has
failed.
SCA17
9200..910F
The third flexible disk drive, its cable, or the controller has failed.
SCA17
A001
Setup
's co-processor information does not match the hardware
installed in the computer.
SCA05
A002, A00C
The co-processor has failed.
SCA22
B300
The memory cache has failed.
SCA01
B320
The memory cache module has failed.
SCA28
E000..EFFF.
The RAM on an accessory board has failed.
SCA15
SUGGESTIONS FOR CORRECTIVE ACTION
An exhaustive list of the suggestions for corrective action (SCA) is given here, to accompany the
list of the error codes that is given in the previous section. In order to find the suggested corrective
action, it is necessary to read the five-character code that is given on the right of the error code in
the previous section. This SCA code can then be found in the list in this section. These have been
sorted into numerical order, to make it easy to find the appropriate entry.
SCA01
Your system board may need to be replaced. Contact your service representative.
SCA02
1
Remove or disable the ROM(s) on the accessory board one by one to determine which
one, if any, has failed.
2
If this fails to correct the problem, your system board may need to be replaced. Contact
your service representative.
SCA03
For models without a battery, this problem may occur if the PC is left unplugged for
periods of 24 hours or more.
For models with battery, replace the battery.
1
Run
Setup
to correct the date and time information.
2
If after running
Setup
the problem re-occurs even after a RESET or [CTRL] [ALT]
[DELETE], ensure that the CONFG switch on the system board is set to Off.
3
If all the above fail, your system board may need to be replaced. Contact your
service representative.
SCA04
1
Run
Setup
to correct the configuration information.
2
If after running
Setup
the problem re-occurs even after a RESET or [CTRL] [ALT]
[DELETE], ensure that the CONFG switch on the system board is set to Off.
3
If all the above fail, your system board may need to be replaced. Contact your service
representative.