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- HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 1
Service Handbook HP VISUALIZE B2000 UNIX® Workstation Manufacturing Part Number: HP Part No. A5983-90039 Printed in USA January 2000 Edition E0100 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 2
prior written consent of Hewlett-Packard Company. Hewlett-Packard Warranty Statement HP PRODUCT DURATION OF WARRANTY HP VISUALIZE Workstations Model B2000 One Year 1. HP warrants HP hardware, accessories and supplies against defects in materials and workmanship for the period specified above - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 3
HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. 8. HP All rights are reserved. No part of this document may be written consent of Hewlett-Packard Company. UNIX is a registered trademark in the United - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 4
its current edition. The manual part number changes when extensive technical changes are incorporated. The printing date changes when a new edition is printed. (Minor corrections and updates which are incorporated at reprint do not cause the date to change.) HP Part Number A5983-90039 Printing - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 5
Button 25 Security Loop 26 Power Cord Connector 27 Monitors 27 Keyboard and Mouse 28 USB HP Keyboard 28 USB HP Mouse 28 Operating System Overview 29 Memory 30 Memory Failures 30 2. Configuration Chapter Overview 32 Workstation Configurations 32 System Hardware Configurations 32 Internal - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 6
Notations 52 Supported Boot Paths 52 ISL Environment 52 Selftest Failures 53 Chassis Codes 54 Memory Failures 77 Running System Verification Tests Exchange and Non-Exchange Part Numbers 84 FRU Removal and Replacement 86 Front Panel 87 Left Side Panel 88 Power Switch/LCD Assembly 90 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 7
113 Memory DIMMs 114 Power Supply 119 Voltage Regulator Modules 121 Fans 124 Speaker 127 System Board Tray Assembly 129 5. Block Diagram 134 6. Boot Console Handler Chapter Overview 136 Boot Console Handler Features 137 Accessing the Boot Console Handler 142 Booting the Workstation 144 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 8
Handler 163 ISL User Commands 164 Obtaining and Updating System Firmware 165 A. Product Specifications Environmental Specifications 168 Altitude 168 Current 168 Shock 168 Vibration 168 Electrical Specifications 169 Input Power 169 Line Power 169 B. Regulatory and Safety Statements - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 9
Contents Special Regulatory and Safety Information 176 Acoustics 176 Laser Safety Statement (U.S.A. Only 176 LEDs 176 Electrostatic Discharge (ESD) Precautions 177 Warnings 178 C. Related Documentation HP CE Training CD-ROM 180 Service Manuals 180 User Manual 180 Glossary 9 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 10
Contents 10 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 11
HP-UX Troubleshooting Flowchart 46 Figure 3-5. Fan Locations 49 Figure 4-1. Exploded View Diagram of the B2000 Workstation FRUs 83 Figure 4-2. Opening the Front Panel 87 Figure 4-3. Opening the Left Side Panel 88 Figure 4-4. Removing the Power Switch/LCD Assembly 90 Figure 4-5. Removing the CD - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 12
on the System Board 114 Figure 4-41. Removing Memory Cards 115 Figure 4-42. System Board View 116 Figure 4-43. Memory Slot Numbers and Loading Sequence 116 Figure 4-44. B2000 System Label 117 Figure 4-45. Installing a DIMM Card 117 Figure 4-46. Screws Holding the Power Supply in Place - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 13
I/O Pins 23 Table 1-5. Audio Electrical Specifications 25 Table 3-1. Fan Numbers and Corresponding Names 48 Table 3-2. Chassis Codes for the B2000 Workstation 54 Table 4-1. Exchange Part Numbers 84 Table 4-2. Non-Exchange Part Numbers 84 Table 6-1. System Paths 148 Table 6-2. Mnemonic Style - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 14
Tables 14 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 15
1 Product Information This chapter provides general product information about the HP VISUALIZE B2000 workstation. This information is provided to help familiarize you with the main features and components of this workstation. 15 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 16
System Overview • Memory Product Description The HP VISUALIZE B2000 is an entry-level HP-UX workstation with a 400 MHz PA-RISC processor in a mid-tower case. It supports 4 memory slots, 4 PCI (Peripheral Connect Interface) I/O slots, and entry-level and mid-level HP VISUALIZE graphics. Table - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 17
19-inch, 1280×1024 color, 75 Hz, VESA • Integrated HP VISUALIZE-fxe graphics chip on the system board • HP VISUALIZE-fxe graphics card (optional) USB (Universal Serial Bus) HP keyboard USB (Universal Serial Bus) HP three-button mouse (standard), or USB HP scroll-wheel mouse (optional) Chapter 1 17 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 18
. Figure 1-1. Front Panel Components System LCD Power Switch CD Drive Bay for Optional Floppy Disk Drive System LCD The Liquid Crystal Display (LCD) is located on the left side of the front panel as part of the power switch/LCD assembly. The LCD lights when the workstation power is on. The LCD has - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 19
the power switch on again automatically boots up the HP-UX operating system, if the system has been configured to auto boot. For information on setting auto boot, refer to the section "Setting the Auto Boot and Auto Search Flags" on page 158. Internal Storage Devices The B2000 workstation supports - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 20
into it. Used when the workstation does not have power and the disk tray cannot be opened by pressing the eject button. NOTE The audio features of the CD drive are supported through applications only. One such application is xmcd. The xmcd utility is not a part of HP-UX; it can be downloaded from - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 21
/AT ribbon cable and a 4-pin power cable. The floppy disk drive has up to 1.44 MB capacity depending on the media and format used. Figure 1-4 shows the features of the floppy disk drive, and Table 1-3 describes these features. NOTE The B2000 workstation supports one floppy disk drive only. Figure - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 22
10/100 BaseT) connector • Parallel (IEEE 1284) connector • Audio connectors (Line In, Line Out, Microphone In, and Headphones Out) • TOC (Transfer Of Control) button • Security loop • Power cord connector Figure 1-5 shows the locations of the components on the rear panel of the B2000 workstation - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 23
-1X at 5V, 33 MHz Monitor Connector The B2000 workstation has an integrated HP VISUALIZE-fxe graphics chip on the system board. Thus, the monitor connector on the rear panel of the workstation connects the monitor to this graphics chip on the system board. Serial Connectors There are a variety of - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 24
workstation automatically selects the correct network setting. Parallel Connector The 25-pin HP Parallel I/O interface uses IEEE 1284 I/O interface protocols to support peripheral devices such as printers and plotters. Consult the documentation that accompanies each peripheral device for specific - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 25
(CD-quality). As shown in Figure 1-6, the workstation's specifications for the B2000 workstation. Table 1-5. Audio Electrical Specifications system and transfers control from the default device to an auxiliary device. A transfer of control saves the state of the processor in Processor Internal Memory - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 26
There is also a security loop on the rear panel of the B2000 workstation. The security loop allows you to lock the workstation's left side panel, thus securing the internal components of the workstation. Figure 1-7 provides a view of the security loop. Figure 1-7. Security Loop Components Security - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 27
75 Hz, VESA The workstation must have either an HP-supported monitor running at 75 Hz with a 1280×1024 resolution, or a full multi-mode color monitor. Monitors with EVC, D-Sub, or 5 BNC connectors (RGB, vertical sync, horizontal sync) will function. NOTE The HP VISUALIZE-fxe graphics card will not - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 28
device for USB-equipped PA-RISC workstations and other USB-compatible computers that support the HP-UX operating system. The keyboard includes a captive cable terminated in a USB Style A connector. The USB keyboard is designed specifically for use with HP workstations. All keyboard models with the - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 29
releases are also available at the following URL: http://software.hp.com/ The B2000 workstation is an Instant Ignition system (that is, a system with preloaded software). It has X-Windows, HP's graphical user interface, and HP CDE (Common Desktop Environment) already installed and configured. If the - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 30
, the B2000 workstation's operating system will not boot-up, and a DIMM error chassis code will appear in the LCD. If an error does occur, refer to Chapter 3, "Troubleshooting." Memory Failures The HP VISUALIZE B2000 system (with HP-UX 10.20 and later) uses Memory Page Deallocation, a feature - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 31
2 Configuration This chapter provides details about setting up and changing the workstation and system hardware configuration for the HP VISUALIZE B2000 workstation. 31 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 32
Memory - I/O Cards - Monitor-Type Selection Workstation Configurations Refer to the HP Workstations website for a complete list of supported accessories, peripherals, and operating system versions for the HP VISUALIZE B2000 workstation the system board within the B2000 workstation. Hence, SCSI - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 33
to use SAM to add a hard disk drive to the workstation as a file system and how to remove the hard disk drive from the workstation. For more information about configuring a hard disk drive, refer to the Managing Systems and Workgroups manual. The procedures in this section require you to log in as - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 34
6. Double-click on the Disk Devices icon. The following screen message is displayed: Scanning the system's hardware... The Disk and File Systems window opens containing a list of drives installed in this workstation. From the list of devices, choose the hard disk drive you would like to configure as - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 35
the System_Admin icon in the Application Manager window. 4. Double-click on the Sam icon in the Application Manager -- System_Admin window. If you are root, the System Application Manager (SAM) will appear on your screen. 5. Double-click on the Disks and File - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 36
6. Double-click on the Disk Devices icon. The following screen message is displayed: Scanning the system's hardware... The Disk and File Systems window opens containing a list of devices installed in this workstation. From the list of devices, choose the hard disk drive you would like to remove - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 37
Configuration System Hardware Configurations CD Drive Configuration The CD drive connects to the ATAPI (IDE) interface in the CD drive bay backplane within the B2000 workstation via a 40-pin ribbon cable, a 4-pin audio cable, and a 4-pin power cable. No interface addressing is required for the CD - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 38
system board. Figure 2-2. Memory Slot Numbers and Loading Sequence SL0 SL3 SL1 SL2 Load 1st Load 4th Load 2nd Load 3rd Memory Slots (4 Slots) The B2000 workstation supports The memory DIMMs must be installed in the correct order, else the workstation will not boot properly. NOTE Users who - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 39
Hardware Configurations I/O Cards The B2000 workstation's system board has four Peripheral Connect Interface (PCI) slots for are installing an additional HP VISUALIZE-fxe graphics card, after you connect the monitor to the additional graphics card, you must change the graphics path for that monitor - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 40
75 Hz, VESA The workstation must have either an HP-supported monitor running at 75 Hz with a 1280×1024 resolution, or a full multi-mode color monitor. Monitors with EVC, D-Sub, or 5 BNC connectors (RGB, vertical sync, horizontal sync) will function. NOTE The HP VISUALIZE-fxe graphics card will not - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 41
3 Troubleshooting This chapter provides information about isolating a failing component, known as a Field Replaceable Unit (FRU), in the HP VISUALIZE B2000 workstation. 41 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 42
troubleshoot an HP VISUALIZE B2000 workstation, you must be familiar with the HP-UX operating system. You should also be familiar with the boot ROM diagnostics and the Mesa (Support Tools Manager) online tests, which we describe in this chapter. As a super-user who is troubleshooting an HP-UX system - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 43
Troubleshooting Flowcharts for Troubleshooting Figure 3-1. Main (Power on LCD) Troubleshooting Flowchart Chapter 3 43 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 44
Troubleshooting Flowcharts for Troubleshooting Figure 3-2. Console Troubleshooting Flowchart 44 Chapter 3 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 45
Troubleshooting Flowcharts for Troubleshooting Figure 3-3. Bootable Device Troubleshooting Flowchart Chapter 3 45 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 46
Troubleshooting Flowcharts for Troubleshooting Figure 3-4. HP-UX Troubleshooting Flowchart 46 Chapter 3 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 47
Troubleshooting Identifying LCD-Indicated Conditions Identifying LCD-Indicated Conditions The B2000 workstation uses an LCD panel to display firmware/OS progress codes. The codes, referred to as chassis codes, consist of one of the mnemonics listed below, followed by a 4-digit hexadecimal number - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 48
Troubleshooting Fan Faults and Warnings Fan Faults and Warnings This section provides the fault (FLT) and warning (WRN) messages you will see in the LCD if there is a problem with a fan in the B2000 workstation. A chassis code which indicates that a fan has failed (FLT D01n) or is running too - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 49
Locations I/O Fan (2) System Fan (4) Troubleshooting Fan Faults and Warnings Processor Fan (5) In the case of a fan problem, you will need to replace: • The fan itself, if it is either an I/O fan (2) or a system fan (4). • The entire system board tray assembly, if it is a processor fan (5) (that - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 50
UX operating system. For example, if the usual kernel (/stand/vmunix for HP-UX 10.20) on the root disk (scsi.6.0) has become corrupted, boot the workstation from the backup kernel (/stand/vmunix.prev for HP-UX 10.20) by typing the following at the ISL> prompt and press Enter: ISL> hpux /stand/vmunix - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 51
Troubleshooting Dealing with a Boot Failure Searching for Bootable Media To list all memory associated with each PA-RISC processor module. Stable storage is used by the processor (CPU) to store device path information, the state of the boot flags, HPMC error information, and operating system - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 52
can only boot from the LAN port on the system board. The workstation can be booted from the CD-ROM for software installation. ISL Environment The ISL environment provides the means to load the operating system (HP-UX) environment. The ISL environment also provides an off-line platform to - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 53
codes are also device specific, especially to IODC calls; for example, 8xxx codes. TST and INI codes do not necessarily correspond to any FRU. All codes are listed in numeric order. NOTE Because the B2000 workstation is a single-board system, references to the I/O BD (I/O board) in chassis codes - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 54
Troubleshooting Selftest Failures Chassis Codes Table 3-2. lists all of the chassis codes for the B2000 workstation. Table 3-2. Chassis Codes for the B2000 Workstation Ostat FLT FLT FLT FLT FLT FLT FLT FLT FLT FLT FLT FLT FLT FLT FLT FLT FLT FLT Code FRU 1n01 1n02 SYS BD SYS BD 1n03 SYS BD - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 55
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat FLT FLT FLT FLT FLT FLT FLT FLT FLT FLT FLT TST TST TST TST TST TST TST Code CPU n detected an unexpected data memory break trap. TLB dirty bit n is starting its branch instruction self-test. CPUn arith - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 56
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat TST TST TST TST TST TST TST WRN FLT INI TST TST TST TST TST TST TST TST TST Code early (pre-memory) self-tests. detected an unsupported system mode. CPUn floating-point instruction self-test. - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 57
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat FLT FLT FLT INI WRN WRN FLT WRN WRN WRN INI INI FLT TST FLT FLT TST TST TST FLT TST TST Code FRU 1nBA 1nBB 1nBF 1nCA SYS BD SYS BD SYS BD SYS BD 1nCD 1nCE 1nCF 1mDs SYS BD SYS BD - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 58
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat TST FLT TST FLT INI TST INI FLT TST INI FLT WRN FLT INI INI WRN FLT FLT WRN FLT INI Code FRU 2n90 SYS BD 2BAD 3n00 SYS BD SYS BD 3n00 3n00 3n01 SYS BD SYS BD SYS BD 3n01 SYS BD - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 59
store. test software ID Check LANIC address. update sw ID Update LANIC address. update sw ID err Error updating LANIC address. Invoke LDB: s CPU n is awaiting the low-level debugger for s more seconds. test sys clocks CPU n is verifying processor clocks with the real-time clock. init sys - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 60
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat WRN TST TST TST TST TST TST TST TST TST TST TST TST TST TST TST TST TST TST Code FRU 4n01 SYS BD 4n0E 4n20 SYS BD SYS BD 4n21 SYS BD 4n22 SYS BD 4n23 SYS BD 4n24 SYS BD 4n25 SYS - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 61
detected a rule violation on the system bus (Runway). start DIMM scan Start looking for installed DIMMs. init mem tables Initialize memory data structures. mem plt upd fail Error updating memory platform data. insufficient mem Insufficient memory detected to continue. check DIMM order - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 62
mem mbat reg tst Firmware detected an error in the memory controller bank registers. mem reg tst fail Firmware detected an error in the memory controller memory registers. mem err reg test Firmware detected an error in the memory controller error registers. mem err clr fail Firmware was unable to - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 63
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat FLT FLT INI INI INI INI INI FLT FLT FLT INI TST WRN INI INI INI WRN INI FLT Code FRU 7207 DIMM 7208 721s 722s DIMM DIMM DIMM 723s 724s 725s 72As DIMM DIMM DIMM DIMM 72Cs DIMM 72Ds DIMM 7300 7301 SYS - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 64
is x% complete. repeat dest test Re-execute destructive test for hardware troubleshooting. mem code cpy err Firmware tried to copy code from ROM to memory, but the copy didn't match the original. ECC wrt/read err Writing and reading back good data caused memory ECC error. 64 Chapter 3 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 65
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat FLT FLT FLT FLT FLT FLT FLT FLT FLT FLT FLT FLT FLT FLT FLT FLT FLT FLT FLT FLT Code FRU 7611 DIMM 7612 DIMM 7613 DIMM 7614 DIMM 7800 SYS BD 7801 SYS BD 7802 SYS BD 7803 SYS BD 7804 SYS - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 66
err DIMM s Destructive memory test detected a pattern compare error in DIMM s. SBE in DIMM s Destructive memory test detected a correctable memory error in DIMM s. MBE overwrt SBE Firmware replaced a correctable memory error entry in the PDT with an uncorrectable memory error entry at the same - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 67
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat WRN WRN WRN INI INI INI INI INI WRN FLT WRN FLT WRN FLT INI FLT INI FLT INI INI FLT INI INI FLT INI Code FRU 80F7 80F8 80FC 8800 88r1 EXT IO EXT IO EXT IO IOCARD IOCARD 8802 8803 IOCARD SYS BD 8804 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 68
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat WRN WRN TST WRN WRN WRN WRN WRN WRN WRN WRN SHU FLT FLT FLT FLT FLT WRN INI INI INI INI INI Code FRU 8A03 EXT IO 8A04 EXT IO 8C06 8C07 8C08 8C09 8C0A EXT IO EXT IO SYS BD IO BD EXT IO 8C0B IO BD 8C0C - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 69
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat INI INI WRN INI WRN INI WRN INI WRN INI WRN FLT WRN WRN FLT WRN WRN INI INI INI Code FRU 91DB IO BD 9C51 9C51 IO BD IO BD 9C52 9C52 IO BD IO BD 9C6s EXT IO 9C6s EXT IO 9C8t EXT IO 9C8t EXT IO 9CDB - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 70
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat INI FLT INI INI INI INI INI INI INI WRN FLT WRN WRN WRN WRN WRN INI INI FLT WRN WRN Code FRU C3FF SYS/IO C3FF SYS/IO C4CC C4CD C4CE C4CF C500 SYS BD SYS BD SYS BD SYS BD SYS BD C540 EXT - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 71
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat TST INI WRN TST INI WRN INI INI WRN WRN WRN WRN WRN WRN WRN INI WRN WRN Code C680 C680 C680 C68s C68s C68s C740 C780 C7F0 C7F1 C7F2 C7F3 C7F4 C7F8 C7FF CB00 CB01 CB02 FRU SYS BD SYS BD SYS BD - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 72
Branch to the operating system TOC handler failed. Firmware will soft boot the system. LPMC initiated A Low-Priority Machine Check entered the firmware LPMC handler. The handler should log the error and return to normal operation. icache LPMC err An instruction cache parity error caused the LPMC - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 73
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat WRN FLT FLT FLT OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF OFF Code FRU CB73 SYS BD CB9r CB99 CB9A IO BD SYS BD SYS BD CBA1 CBA2 SYS BD IO BD CBA3 CBA4 SYS BD IO BD - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 74
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat Code FRU OFF CBC2 IO BD OFF CBC4 IO BD OFF CBC6 IO BD OFF CBC8 IO BD OFF CBCA IO BD OFF CBCC IO BD OFF CBCE IO BD OFF CBD0 IO BD OFF CBD2 IO BD OFF CBD4 IO BD OFF CBD6 IO BD OFF CBD8 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 75
Troubleshooting Selftest Failures Table 3-2. Chassis Codes for the B2000 Workstation Ostat OFF OFF OFF OFF OFF OFF FLT FLT FLT FLT FLT FLT WRN FLT FLT FLT FLT Code FRU CBE2 IO BD CBE3 CBE6 IO BD SYS BD CBE7 CBE8 IO BD SYS BD CBE9 CBF0 IO BD SYS BD CBF1 SYS BD CBF2 SYS BD CBF3 SYS - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 76
CPUn mem rendez Slave CPU n entering memory rendezvous, waiting for the monarch CPU to select a boot device. micro controller Firmware is initializing communications with the system controller. micro not resp Firmware detected a communications error with the system controller. set dom1 fan spd - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 77
Troubleshooting Memory Failures Memory Failures The B2000 system implements Memory Page Deallocation. This feature allows the workstation to provide information to the operating system about memory failures. HP-UX 10.20 uses information to map out failing memory areas and continue normal operation. - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 78
Troubleshooting Running System Verification Tests Running System Verification Tests HP-UX uses an online diagnostics product named Mesa (Support Tools Manager) that allows system operation verification. Three interfaces are available with the Support Tools Manager: • A command line interface - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 79
, cache, and TLB, as well as processor board component revisions and values of various HPPA system identifiers, revisions, and capabilities. • astrodiag - tests and verifies the basic functionality of the Astro memory/IO controller chip. • siodiag - tests and verifies the functionality of the - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 80
Troubleshooting Running ODE-Based Diagnostics 80 Chapter 3 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 81
4 Field Replaceable Units This chapter lists the HP VISUALIZE B2000 workstation's Field Replaceable Units (FRUs) and provides procedures and illustrations showing their removal and replacement. 81 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 82
Cards - Battery - Memory DIMMs - Power Supply - Voltage Regulator Modules - Fans - I/O Fan - System Fan - Speaker - System Board Tray Assembly WARNING For all removal and replacement procedures in this chapter, you must power off the workstation and unplug the workstation's power cord from the AC - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 83
B2000 Workstation FRUs I/O Fan in Bracket Air Divider PCI Retainer Clip System Fan DIMM Cards Speaker Chassis CD Drive Bracket Battery Floppy Disk Drive Bracket Left Side Panel Power Supply Hard Disk Drive and Bracket Voltage Regulator Modules (Master and Slave) Front Panel System Board - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 84
60401 A4983-60111 A4983-60101 A4986-62025 A5983-62009 Description 400 W Power Supply Master Voltage Regulator Module Slave Voltage Regulator Module 3.5-inch Floppy Disk Drive ATAPI CD Drive Speaker LCD/Power Switch Assembly I/O Fan, 92 mm System Fan, 120 mm USB Keyboard, U.S. USB Three-Button Mouse - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 85
0624-0727 0515-0431 1826-4269 Description CD Signal Cable CD Audio Cable Floppy Disk Drive Signal Cable LCD Signal Cable Hard Disk Drive Bracket CD Drive Bracket Assembly Floppy Disk Drive Bracket Assembly 6 - 32 × 1.437 T-15 Torx Screws Power Supply Screw Real Time Clock Module (includes Battery - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 86
There is no need to manually shutdown the HP-UX operating system on the workstation before switching it off. When the front panel power switch is pressed to off, the workstation automatically shuts down the operating system before terminating the power. Wait for the system to completely shutdown and - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 87
Panel Perform the following steps to open the front panel: 1. Power off the workstation and unplug the power cord from the electrical outlet. 2. Attach the static-grounding wrist strap by following the instructions on the package. Attach the sticky end of the wrist strap to bare metal on the rear - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 88
cord from the electrical outlet. WARNING Always unplug the workstation's power cord from the electrical outlet before opening the workstation. 2. Attach the static-grounding wrist strap by following the instructions on the package. Attach the sticky end of the wrist strap to bare metal on the - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 89
as the reference). 2. Swing the rear edge of the left side panel toward the rear of the workstation and press the outside edges of the left side panel tightly against the workstation. This will ensure a tight seal of the EMI gasket. 3. Secure the left side panel in place by tightening the - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 90
This action releases the mounting clips on the left side of the power switch/LCD assembly. Replacing the Power Switch/LCD Assembly Perform the following steps to replace the power switch/LCD assembly: 1. Open the workstation's front panel as shown in the section "Opening the Front Panel." 2. Insert - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 91
and replace (install) these removable media devices. Removing and Replacing a CD Drive WARNING Power off the workstation and unplug the power cord before removing and replacing (installing) a CD drive. CAUTION CD drives are susceptible to mechanical and electrostatic shock. When handling the - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 92
bracket screws (T-15 Torx/slotted screws) and pull the CD drive out of the workstation chassis as shown in Figure 4-7. Figure 4-7. Removing the CD Drive CD Drive CD Drive Mounting Screws (T-15 Torx) CD Drive Mounting Screws (T-15 Torx) CD Drive Bracket Bracket Screws (T-15 Torx) 6. Remove the - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 93
the front of the CD drive bracket. Figure 4-8. Installing the CD Drive CD Drive Bracket Guide CD Drive CD Drive Mounting Screws (T-15 Torx) Bracket Runner CD Drive Mounting Screws (T-15 Torx) Bracket Screws 9. Slide the CD drive and its bracket into the workstation chassis as shown in Figure - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 94
Bracket Screw Bracket Screw (hidden) 11.Rotate the workstation around until you see the open, left side of the workstation. Plug the audio, ATAPI, and power cables into their appropriate connectors on the rear of the CD drive, as shown in Figure 4-10. Note that the connectors are keyed for proper - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 95
power cables are positioned so that they will come out of the bottom edge of the CD CD drive bay's rear cover. See Figure 4-11. Figure 4-11. Replacing the CD Drive Bay's Rear Cover Rear Cover T-15 Torx/Slotted Screw Ferrite Bead 13.Make sure that all cables are positioned within the workstation - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 96
Field Replaceable Units FRU Removal and Replacement Removing a Floppy Disk Drive WARNING Power off the workstation and unplug the power cord before removing the floppy disk drive. CAUTION Floppy disk drives are susceptible to mechanical and electrostatic shock. When handling the drive, always - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 97
Screw (hidden) Bracket Screw 5. Remove both floppy disk drive bracket screws (T-15 Torx/slotted screws) and pull the floppy disk drive out of the workstation chassis as shown in Figure 4-14. Figure 4-14. Removing the Floppy Disk Drive Floppy Disk Drive Floppy Disk Drive Mounting Screws (T-15 Torx - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 98
Disk Drive Mounting Screws Floppy Disk Drive Mounting Screws Floppy Disk Drive Blank 8. Slide the floppy disk drive blank and its bracket into the workstation chassis as shown in Figure 4-15. 9. Tighten the two floppy disk drive bracket screws as shown in Figure 4-16. Figure 4-16. Tightening the - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 99
Replaceable Units FRU Removal and Replacement 10.Make sure that the floppy disk drive's power and data cables are positioned so Panel." Replacing or Installing a Floppy Disk Drive WARNING Power off the workstation and unplug the power cord before replacing (installing) the floppy disk drive. - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 100
Disk Drive Bay's Rear Cover Rear Cover Handle Power Cable T-15 Torx/Slotted Screw Rear Cover Data Cable 3. Rotate the workstation around until you see the front of the workstation as shown in Figure 4-19. Figure 4-19. Front of Workstation with the Front Panel Removed LCD Floppy Disk Drive - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 101
/slotted screws) and pull the floppy disk drive bracket out of the workstation chassis as shown in Figure 4-20. Figure 4-20. Removing the Floppy 15 Torx screws should be inserted through the holes labeled "A" at the rear part of the floppy disk drive bracket. These screws should then be screwed into - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 102
the Floppy Disk Drive Floppy Disk Drive Mounting Screws Mounting Screws Bracket Screws 7. Slide the floppy disk drive and its bracket into the workstation chassis as shown in Figure 4-21. 8. Tighten the two floppy disk drive bracket screws as shown in Figure 4-22. Figure 4-22. Tightening the - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 103
the power cable. Figure 4-23. Plugging in the Power and Data Cables Power Cable Data Cable 10.Make sure that the floppy disk drive's power and data drive blank from the workstation's front panel, if present. 12.Make sure that all cables are positioned within the workstation so that they cannot - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 104
installing a hard disk drive, be sure to follow the procedures in the section "Configuring a Hard Disk Drive as a File System" on page 33 to configure the hard disk drive. The B2000 workstation can have a maximum of two hard disk drives. These internal hard disk drives are devices on the Ultra2 Wide - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 105
Lower Hard Disk Drive (SCSI ID 5) 2. Loosen the T-15 Torx thumbscrew securing the hard disk drive assembly to the system board. Grasp the assembly and slide it to the front of the workstation to unseat the bracket from the chassis rail. See Figure 4-26. You may need to angle the hard disk drive - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 106
. See Figure 4-28. Figure 4-28. Replacing the Hard Disk Drive Bracket T-15 Torx Thumbscrew 6. Tighten the T-15 Torx thumbscrew to secure the bracket to the system board. 7. Close the left side panel of the workstation as shown in the section "Closing the Left Side Panel." 106 Chapter 4 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 107
system on it. Follow the procedures in the section "Configuring a Hard Disk Drive as a File System" on page 33. 1. Remove the left side panel of the workstation using the instructions to the system board. See Figure 4-29. Grasp the bracket and slide it to the front of the workstation to unseat the - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 108
Field Replaceable Units FRU Removal and Replacement Figure 4-30. Removing the T-15 Torx Mounting Screws Figure 4-31. Positioning the Bracket on to the Hard Disk Drive 4. Insert the T-15 Torx mounting screws through the four rubber mounting grommets and into the screw holes of the hard disk drive. - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 109
. Figure 4-33. Positioning the Hard Disk Drive Assembly T-15 Torx Thumbscrew 6. Tighten the T-15 Torx thumbscrew to secure the hard disk drive assembly to the system board. 7. Close the left side panel of the workstation as shown in the section "Closing the Left Side Panel." Chapter 4 109 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 110
B2000 workstation. The B2000 workstation's system board has four Peripheral Connect Interface (PCI) slots for option I/O cards. Slots 1 and 2 are full-size (PCI-2X) slots. Slots 3 and 4 are half-size (PCI-1X) slots. NOTE The optional graphics cards supported by the B2000 workstation are designed - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 111
of them. Perform the following steps to remove an I/O card: 1. Power off the workstation and unplug the power cord from the electrical outlet. 2. Attach the static-grounding wrist strap by following the instructions on the package. Attach the sticky end of the wrist strap to bare metal on the rear - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 112
using a T-15 Torx driver or flathead screwdriver, remove end of the card should be placed in the I/O card guide. workstation as shown in the section "Closing the Left Side Panel." NOTE If you connect the monitor to a graphics I/O card that you have just installed, you must change the graphics - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 113
rébut les batteries usagées conformément aux instructions du fabricant. 4. Insert the new real time clock module (Part Number 1826-4269) on the system board with the correct polarity to ensure proper functionality. 5. Close the left side panel of the workstation as shown in the section "Closing the - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 114
following steps to remove memory DIMMs: 1. Open the left side panel of the workstation as shown in the section "Opening the Left Side Panel." Figure 4-39. System Board View Power Supply B2000 System Label DIMM Connectors Figure 4-40. DIMM Connectors on the System Board DIMM Connectors (4 Slots - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 115
order by following the instructions in the next section, "Replacing or Installing Additional Memory DIMMs." Refer to Figure 4-43 or the B2000 system label located on the chassis floor for the proper loading sequence for the DIMM cards. 5. Close the left side panel of the workstation as explained in - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 116
steps to replace or install additional memory DIMMs: 1. Open the left side panel of the workstation as shown in the section "Opening the Left Side Panel." Figure 4-42. System Board View Power Supply B2000 System Label DIMM connectors 2. Position the workstation so that the DIMM connectors on - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 117
See Figure 4-45. The keyed DIMM connectors prevent you from installing the DIMM cards backwards. Figure 4-44. B2000 System Label Front of the Workstation Memory Loading Sequence on B2000 System Label Figure 4-45. Installing a DIMM Card Step 1 Notches Step 2 Ejector Tab Press down on the ejector - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 118
when the DIMM card is fully seated in the connector. 4. Close the left side panel of the workstation as shown in the section "Closing the Left Side Panel" and plug the workstation's power cord into the electrical outlet. 5. Verify that this installation was successful by following the steps in the - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 119
before removing the power supply. Perform the following steps to remove the power supply: 1. Open the left side panel of the workstation as shown in the section "Opening the Left Side Panel." 2. Unplug the three power supply cables from the system board. 3. Remove the rear cover of the CD drive bay - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 120
power supply. 3. Slide the power supply towards the rear of the workstation. You must engage the hook on the bottom of the power supply into the support a CD Drive" on page 91. 8. Plug the two power supply cables into the system board. 9. Close the left side panel of the workstation as shown - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 121
front of the workstation, until the hook on the bottom of the power supply disengages from the support strap in the chassis floor. (You do not need to disconnect the power supply's power cables from the system board, nor remove the power supply entirely from the workstation chassis.) Chapter 4 121 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 122
module (master or slave) firmly and pull outward to release it from the system board connector. Replacing a Voltage Regulator Module WARNING To prevent injury, unplug the workstation's power cord from the electrical outlet before replacing a voltage regulator module. Before replacing a voltage - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 123
with the notch-key in the system board connector. Push the voltage regulator module into the correct system board connector (the top connector if it 3. Slide the power supply towards the rear of the workstation. You must engage the hook on the bottom of the power supply into the support strap in the - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 124
and replacing the system board tray assembly starting on page 129. Figure 4-50. Fan Locations I/O Fan (2) System Fan (4) Processor Fan (5) If either the I/O fan (2) or the system fan (4) fails, you will need to replace it to ensure no heat damage is caused to the workstation. To remove and - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 125
of the air divider and pull it towards you to remove it from the workstation. Figure 4-51. Removing the Air Divider T-15 Torx Screw T-15 Torx Screw Air Divider 4. Disconnect the I/O fan and speaker cables from the system board. 5. Lift up on the fan/speaker mounting bracket tab from the hole in - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 126
the fan from the rear panel of the workstation chassis. 3. Disconnect the system fan's power cable from the system board and remove the fan. Replacing the System Fan Perform the following steps to replace the system fan: 1. Align the flow arrow on the system fan so that it is pointing toward the - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 127
." 2. Remove the PCI retainer clip and all I/O cards. See the section "Removing I/O Cards" on page 111. 3. Unscrew the two T-15 Torx screws that hold the workstation's air divider in place, as shown in Figure 4-54. Then grasp the edge of the air divider and pull it towards you to remove it - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 128
guide edge of the mounting bracket. Then rotate the fan/speaker mounting bracket into place while holding up on the retainer tab. 4. Connect the speaker and I/O fan cables to the system board the left side panel of the workstation as shown in the section "Closing the Left Side Panel." 128 Chapter 4 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 129
Field Replaceable Units FRU Removal and Replacement System Board Tray Assembly The system board contains the CPU, main memory, I/O section, and all of the circuitry and connections that control how the workstation's hardware and operating system interact with each other. If any of the components on - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 130
keyholes. 4. Screw in the two T-15 Torx screws that secure the system board tray assembly to the rear panel of the workstation chassis. See Figure 4-56. 5. Connect all cables to the system board, including the following: a. CD drive data and audio cables b. Floppy disk drive data cable c. I/O fan - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 131
a Voltage Regulator Module" on page 122. e. Power supply, as shown in the section "Replacing the Power Supply" on page 120. f. Air divider, as shown in Step 4 of the section "Replacing the I/O Fan" on page 126. 7. Close the left side panel of the workstation as shown in the section "Closing the Left - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 132
Field Replaceable Units FRU Removal and Replacement 132 Chapter 4 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 133
5 Block Diagram This chapter contains the functional block diagram of the HP VISUALIZE B2000 workstation. 133 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 134
Block Diagram Figure 5-1. Functional Block Diagram of the B2000 Workstation 134 Chapter 5 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 135
6 Boot Console Handler This chapter explains how to use the Boot Console Handler, which provides an interactive environment after the power-on sequence in the HP VISUALIZE B2000 workstation. 135 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 136
Workstation • Searching for Bootable Media • Resetting the Workstation • Displaying and Setting Paths • Displaying and Setting the Monitor Type • Displaying the Current Memory System Information • Displaying PIM Information • Stable Storage • ISL Environment • Obtaining and Updating System Firmware - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 137
the hardware of the B2000 workstation before it boots the operating system. The B2000 workstation provides a menu-driven Boot Boot the system • Search for bootable media • Reset the system • Display and set boot paths • Display and set the monitor type • Display memory configuration information - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 138
SEArch [DIsplay|IPL] [] Search for boot devices COnfiguration [] INformation [] SERvice [] Access Configuration menu/commands Access Information menu/commands Access Service menu/commands DIsplay HElp [|] RESET Redisplay the current menu Display - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 139
attempt CPUconfig [] [ON|OFF] Config/deconfig processor DEfault Set the system to predefined values FastBoot [ON|OFF] Display or or set real time clock in GMT PreviousPower [ON|OFF] Set previous power state BOot [|] Boot from specified path DIsplay Redisplay the - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 140
ChipRevisions COprocessor FwrVersion IO LanAddress MEmory PRocessor SysConfig WArnings Display all system information Display boot-related information Display cache information Display revisions of VLSI and firmware Display coprocessor information Display firmware version Display I/O interface - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 141
[ON|OFF] Display/enable/disable chassis codes Clear (zero) the contents of PIM Read EEPROM locations Read memory locations Display or set PCI delay value ----Service Menu: Enter command > Boot from specified path Redisplay the current menu Display help for menu or command Restart the system Return - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 142
-q command to shut down the HP-UX operating system on the workstation before powering it off. When you turn off the power switch, the workstation automatically shuts down the operating system before terminating the power. Make sure you do not unplug the system's power cord or otherwise interrupt - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 143
auto search are both turned on, you will see the following message: Processor is booting from first available device. To discontinue, press any key within 10 seconds. NOTE If you are using a power-saving monitor, you will have less than 10 seconds from the time this message appears to press a key - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 144
Workstation Booting the Workstation You usually start the system by turning it on and waiting for HP-UX to boot automatically. However, you may not always want the usual boot sequence to occur. For example, you may want to start the system from an operating system P0 IDE TEAC CD-532E-B P1 SCSI - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 145
the loading of the operating system. By interacting with ISL, you can choose to load an alternate version of the HP-UX operating system. If you do not want press Enter: ISL> hpux /stand/vmunix.prev • If you do not know which media in the file systems have bootable operating systems, you can find them - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 146
Boot Console Handler Searching for Bootable Media Searching for Bootable Media To list devices that contain bootable media, follow the directions in "Accessing the Boot Console Handler" earlier in this chapter, and then type the following at the prompt and press Enter: Main Menu: Enter command> - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 147
Boot Console Handler Resetting the Workstation Resetting the Workstation To reset the system to its predefined values, follow the directions in "Accessing the Boot Console Handler" earlier in this chapter, and then type the following at the prompt - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 148
keyboard or key Primary input ASCII device To display the current settings for the system paths, type the following at the prompt and press Enter: Main Menu: 6-2. Mnemonic Style Notation for Boot Paths I/O Type Specification Format Built-in LVD SCSI scsi.scsi_address.logical_unit_number Plug- - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 149
Console Handler Displaying and Setting Paths To set a system path to a new value, follow the directions path where path_type is one of the path types listed in Table 6-1 and path is the specification of the path in Mnemonic Style Notation (as described in Table 6-2). For example, to set the - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 150
a monitor with a specific resolution and frequency. If you replace the workstation's monitor with a different type of monitor, you may have to reconfigure the system to support the new monitor. The Monitor Command The monitor command lets you change the system's graphics configuration. This command - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 151
Configuration To display the current monitor configuration for the system from the Configuration Menu of the Boot Console Handler, current graphics adapters and their monitor types configured for the workstation. MONITOR INFORMATION Path Slot Head HPA Resolution Freq Type Class GRAPHICS(2) 2 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 152
No such graphics card. Setting the Monitor Type with SAM The System Administration Manager (SAM) allows you to change the monitor type after the HP-UX 10.20 operating system with the 9912 Additional Core Enhancements (ACE) software bundle (December 1999) have been installed on the workstation. This - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 153
icon in the Application Manager -- System_Admin window. If you are root, the System Application Manager (SAM) will appear on the screen. 5. Double-click on a monitor icon(s) in it that is/are associated with the graphics card(s) in the workstation's I/O card slot(s). 7. Click on the monitor icon in - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 154
. 10.Connect the monitor cable to the graphics card you selected, and the screen contents will appear. You are now done selecting the monitor type. Setting the Monitor Type at Power On If you replace the workstation's monitor with a different monitor type, you need to let the workstation's firmware - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 155
No Stop Bits, No Parity, 8 Bits. 4. Power on the system. The system will now display the console to the terminal connected to Serial 1 port. Note that you can use a 9-pin to 9-pin serial cable (HP F1044-80002) to connect an HP OmniBook serial port to the workstation. 5. Set the monitor type and path - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 156
information for the memory DIMMs installed in the workstation. See the section "Memory Information Sample." Memory Information Sample The following example shows the memory information when memory modules are properly installed and configured: MEMORY INFORMATION MEMORY STATUS TABLE Slot - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 157
identify all built-in I/O devices and optional I/O devices installed in the option slots. It is available in the Information Menu. To use the IO command from the Information Menu of the Boot Console Handler, type the following command at the prompt and press Enter: Information Menu: Enter command - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 158
's nonvolatile memory. (Nonvolatile memory retains its contents even after power is turned off.) If you reset these flags to new values, the change takes effect the next time you reboot the workstation. The auto boot flag boots the operating system whenever the workstation is turned on. If auto - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 159
. (Non-volatile memory retains its contents even after power is turned off.) If you reset this flag to a new value, the change takes effect the next time you reboot the workstation. When the secure flag is set to on, auto boot and auto search are enabled and cannot be stopped. The system boots from - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 160
Mode Displaying and Setting Fastboot Mode When fastboot is enabled (set to on), the system does a quick check of the memory and skips I/O interface testing during its power-on self tests. This enables the system to complete its boot process quicker. The default factory setting is for fastboot to be - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 161
the LAN Station Address It is sometimes necessary to supply the LAN station address of the workstation to other users. For example, if the workstation is to become a member of a cluster, the following: LAN Station Address: 001083-000429 The address is for the system's built-in LAN. Chapter 6 161 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 162
the system's processor revision and speed, cache size, memory size, flag settings, and the boot and console paths. To display system information display PIM information for a specific fault, from the Service Menu, type the following at the prompt and press Enter: Service Menu: Enter command > pim - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 163
ISL environment provides the following capabilities: • Execute user-entered commands to modify boot device paths and boot options in stable storage. • Run offline diagnostic programs and utilities • Provide automatic booting of the HP-UX operating system after power-on or reset Invoking ISL from the - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 164
User Commands The following commands available in the ISL environment allow you to display and modify the boot characteristics of the system byte address 160 and ends at 191. • listautofl or lsautofl - lists the contents of the (HP-UX) autoboot file. • support - boots the Support Tape from the boot - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 165
revision. To install the firmware update, follow the directions in the readme file. A new method to update the PA8500/8600 workstation system firmware is available January 2000 as an OS patch. The initial patch is PHSS_19794 on HP-UX 10.20 ACE 9912 and PHSS_20146 on HP-UX 11.00 containing revision - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 166
Boot Console Handler Obtaining and Updating System Firmware 166 Chapter 6 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 167
A Product Specifications This appendix lists the environmental and electrical specifications for the HP VISUALIZE B2000 workstation. 167 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 168
Specifications Environmental Specifications Environmental Specifications (radiated immunity) EN61000-4-4: 1995 - 2kV signal lines, 4kV power lines (EFT) Temperature Operating: 5 to +35° C 20g at 3ms, 1/2 sine in normal axis with no hard errors Non-operating (shipping): 80g at 3ms, 1/2 sine, normal - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 169
Electrical Specifications Input Power 7.4 Amps RMS max @ 100V 6.2 Amps RMS max @ 120V 3.8 Amps RMS max @ 200V 3.2 Amps RMS max @ 230V Line Power AC Frequency: 48-66 Hz AC Voltage: 90-264V Maximum Power Input: 805 Watts Maximum Current Load: 10 Amps Product Specifications Electrical Specifications - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 170
Product Specifications Electrical Specifications 170 Appendix A - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 171
B Regulatory and Safety Statements This appendix lists the regulatory and safety statements for the HP VISUALIZE B2000 workstation. 171 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 172
Regulatory and Safety Statements Appendix Overview Appendix Overview This appendix contains the following main sections: • Declaration of Conformity • Emissions Regulations • Third-Party Emissions Regulations Compliance • Special Regulatory and Safety Information • Electrostatic Discharge (ESD) - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 173
Road Fort Collins, CO 80528 USA Declares, that the: Product Name: HP VISUALIZE Workstation Model Numbers: B1000 / B2000/ C3000 Base Product Number: A4985A / A5983A/ A4986A Product Options: all conforms to the following specifications: Safety IEC 950:1991+A1+A2+A3 +A41/ EN 60950:1992+A1 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 174
in accordance with the instructions, may cause harmful system certification tests were conducted with HP- supported peripheral devices and HP-shielded cables, such as those you receive with your workstation. Changes or modifications not expressly approved by Hewlett-Packard could void the user - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 175
Video Configuration Statement When a Video Out card has a cable connected to its video out connector, the HP VISUALIZE B2000 workstation no longer meets FCC Class B regulations. The workstation now becomes FCC Class A compliant. This statement applies only to those applications which include a cable - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 176
installed in HP system(s) must CD-ROM mass-storage system is certified as a Class 1 laser product under the U.S. Department of Health and Human Services system is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 177
together, including the static-free mat, static strap, routing nodes, and peripheral units. • Keep uninstalled printed circuit boards in their protective antistatic bags. • Handle printed circuit boards by their edges once you have removed them from their protective antistatic bags. Appendix B 177 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 178
éviter des blessures, faire très attention lors de l´installation de modules supplémentaires par le client. WARNING: Disconnect the power plug from the wall outlet or power source before moving or removing a device, or installing add-on components. WARNUNG: Entfernen Sie die Stromzuführung von der - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 179
C Related Documentation This appendix lists related documentation for the HP VISUALIZE B2000 workstation. 179 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 180
, CE Training Service Manuals • A5983-90039 - Service Handbook, HP VISUALIZE B2000 UNIX Workstation (this handbook) • B2355-90040 - System Administration Tasks Manual HP 9000 Series 700 • B3782-90176 - Support Media User's Manual User Manual • A5983-90001 - HP VISUALIZE B2000 Owner's Guide 180 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 181
the beginning of a process from the lowest possible level. A boot service is provided by a short program, stored in the boot ROM (read-only memory) of your workstation, that loads the operating system (or any complex program) into main memory. Partner workstations provide bootstrap service to 181 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 182
read-only memory that is incorporated into a workstation for the purpose of loading and starting the operating system, and modifying the configuration or changing the booting behavior. bootstrap service See boot. byte A fundamental character-code unit, usually consisting of 8 bits. C CD-RAM Compact - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 183
only, mass-storage device that uses removable CD-ROM disks. The drive contains a semiconductor laser for reading data optically and an embedded controller. Central Processing Unit (CPU) The part of a workstation that interprets and executes instructions; the "brain." child directory See subdirectory - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 184
to execute commands or programs. An HP-UX command interpreter is called a shell. workstation or network as defined by the nature, number, and chief characteristics of its functional units. More specifically system messages are displayed. The system administrator sends messages to other system users - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 185
Module A memory board whose connectors on each side of the board are connected to different chips. This allows for a wider data path as more modules can be accessed at the same time. directory A special type of "container" object that contains information about the objects beneath it in the HP-UX - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 186
also drop. drive See CD-ROM drive, DDS tape system operations. The EEPROM is used for storing configuration information that will be "remembered" after a reboot and AC power loss. environment The conditions in which your commands or programs are executed. These conditions include your workstation - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 187
, a code that determines Manager The HP CDE application workstations can be linked to the file server via a LAN in order to use the file server to access data. file system The hierarchically organized set of files and directories on a hard disk. firmware can be a permanent part of the drive and - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 188
contains the name of a user's home directory. This is the directory in which you are placed upon logging in. Typically, this is /home/login, where login is your username. See also home directory. HP-UX This is Hewlett-Packard's version of the UNIX® operating system. HP-UX cluster See cluster node - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 189
ISL See Initial System Loader. Instant Ignition When the user's computer is systems can be installed. internet protocol address (IP address) A string of characters, in the format nnn.nnn.nnn.nnn, that uniquely identifies a workstation part of the operating system that is an executable piece of code - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 190
, hardware, and software resources via Networking Services software. local area network system address The label that uniquely identifies the local area network (LAN) connection for your workstation at the hardware level. This 48-bit number is preassigned by HP on their computers and it must never - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 191
memory that retains its contents even after workstation power is turned off. O object Any file, directory, or link in the network. See also directory, file, link, pathname. operating system The program that supervises the execution of other programs on your workstation. For example, the entire HP-UX - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 192
your command. ends with the name specific system faults. See also processor internal memory. path The hardware address of a device that is attached to the I/O system of your workstation this is used as a visual feedback mechanism from a program to the user). In the HP CDE Workspace, the default - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 193
. program A unit of executable code, in source-code or binary form. Most HP-UX commands and routines consist of programs. prompt A message or symbol displayed by the system to let you know that it is ready for your input. push button A graphic control that simulates a real-life push button. Use the - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 194
This is a location in system memory associated with the DIMM cards. standalone A workstation that is not part of a cluster See also cluster. Style Manager The HP CDE application that provides the ability to customize various user-interface aspects of your system, including colors, fonts, keyboard - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 195
receives signals. transfer of control Saves the state of the processor in Processor Internal Memory (PIM) and pending I/O operations are not disturbed. Ultra2 Wide Low-Voltage Differential SCSI A 16-bit-wide bus with low-power receivers and drivers, which allows a cable length of up to 12 meters and - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 196
system administrator assigns you a user ID. Enter your user ID during the login procedure when the system displays the login prompt See also user account. username The name that the system edit text, display graphical images, etc. See also Workspace Manager. Window Manager The HP CDE program that - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 197
Glossary workstation A compact, graphics-oriented computer having high speed and high memory capacity. A workstation usually includes a keyboard, a monitor, and a system unit. See also node, disked workstation, diskless workstation. 197 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 198
198 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 199
compliance, third-party, 176 environmental specifications, 168 ESD precautions, 177 exchange FRUs, 84 exploded view diagram, 83 firmware, updating, 165 floppy disk drive, 21 flowcharts for troubleshooting, 42 front panel components, 18 FRUs, 81 graphics, optional, 17 HP-UX overview, 29 I/O slots, 23 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 200
, 32 I/O cards, 39 memory, 38 memory, displaying current, 156 monitor type selection, 40 system hardware, 32 workstation, 32 Connectors audio, 25 LAN, 24 locations of, 22 monitor, 23 parallel, 24 power cord, 27 rear panel, 22 serial, 23 USB, 24 Console troubleshooting flowchart, 44 D Declaration of - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 201
side panel, 88 memory DIMMs, 114 non-exchange part numbers, 84 power supply, 119 power switch, 90 real time clock module, 113 removable media devices, 91 removal and replacement, 86 speaker, 127 system board tray assembly, 129 system fan, 126 G Graphics path parameters, 150 Graphics, optional, 17 - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 202
replacement, 110 I/O fan removal and replacement, 124 troubleshooting, 48 I/O slots displaying status of, 157 installing I/O cards, 110 Information, displaying system, 162 Input power specifications, 169 Interface, user, 16 Internal storage devices, 16 CD drive, 19 floppy disk drive, 21 hard disk - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 203
type selection, 40 Mouse, USB, 28 N Networking LAN connector, 24 standard supported, 16 Non-exchange FRUs, list of, 84 O ODE diagnostics, 79 Offline Diagnostic Environment (ODE), 79 Operating system, HP-UX overview, 16, 29 troubleshooting flowchart, 46 P Panel front, 87 left side, 88 Parallel (IEEE - HP Visualize b2000 | hp Visualize b2000 UNIX workstation service handbook (a5983 - Page 204
HP-UX flowchart, 46 ISL environment, using, 52 LCD-indicated conditions, 47, 54 main flowchart, 43 Mesa (Support Tools Manager), 78 monitors, 155 ODE diagnostics, 79 power on LCD flowchart, 43 selftest failures, 53 system verification tests, 78 U Universal Serial Bus (USB) port, 17 Updating firmware
Service Handbook
HP V
ISUALIZE
B2000 UNIX
®
Workstation
Manufacturing Part Number: HP Part No. A5983-90039
Printed in USA January 2000
Edition E0100