Hoover CH50100 Product Manual - Page 16

Troubleshooting - reviews

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5. TROUBLESHOOTING If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the checklist below. Any other servicing should be done by an authorized service representative. ! WARNING ! To reduce risk of personal injury - unplug vacuum before servicing. PROBLEM POSSIBLE REASON Cleaner won't run 1. Not firmly plugged in. 2. No voltage in wall receptacle. 3. Blown fuse or tripped breaker. 4. Thermal protector activated . 5. Brushroll jammed. POSSIBLE SOLUTION 1. Plug unit in firmly. 2. Check fuse or breaker in home or building. 3. Replace fuse or reset breaker in home or building. 4. Unplug and allow cleaner to cool for 30 minutes (this will reset the thermal protector). 5. Clear/remove debris from brushroll- page 13. Cleaner/ tools won't pick up or low suction 6. Needs service. 1. Incorrect carpet height setting. 2. Filter bag full and/or clogged. 3. Secondary or final filter clogged. 4. Blockage in air flow passage. 5. Agitator brushroll worn. 6. Contact your local authorized Hoover service representative. 1. Move carpet height adjustment knob to lower setting- page 9. 2. Change filter bag- page 11-12 . 3. Replace secondary or final filter- page 12-13. 4. Clear blockage- page 15. 5. Replace brushroll- page 13. Cleaner hard to push 6. Brushroll not turning. 7. Needs service. 1. Incorrect carpet height setting. 6. Contact your local Authorized Hoover service representative. 7. Contact your local authorized Hoover service representative. 1. Move carpet height adjustment knob to higher setting- page 9. Dust escaping from vacuum 1. Filter bag full. 2. Filter bag not installed correctly. 3. Hose not installed correctly. 4. Filter damaged or missing. 5. Needs service. Brushroll Indicator 1. Brushroll needs replaced. light is on (solid) 1. Change filter bag - page 11-12. 2. Review filter bag removal and replacementpage 11-12. 3. Review hose installation - Page 7. 4. Replace Filter- page 12-13. 5. Contact your local authorized Hoover service representative. 1. Replace Brushroll- page 13. Brushroll indicator 1. Brushroll may be jammed. light is flashing 1. Clean brushroll- page 13. Filter indicator 1. Secondary filter needs replaced. 1. Replace secondary filter- page 12. light is on (solid) Bag full indicator 1. Filter bag full. light is on (solid) 1. Change filter bag- page 11-12. 16

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5. TROUBLESHOOTING
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
WARNING
!
!
To reduce risk of personal injury - unplug vacuum before servicing.
PROBLEM
POSSIBLE REASON
POSSIBLE SOLUTION
Cleaner won’t run
1. Not firmly plugged in.
1. Plug unit in firmly.
2. No voltage in wall receptacle.
2. Check fuse or breaker in home or building.
3. Blown fuse or tripped breaker.
3. Replace fuse or reset breaker in home or
building.
4. Thermal protector activated .
4. Unplug and allow cleaner to cool for 30
minutes (this will reset the thermal protector).
5. Brushroll jammed.
5. Clear/remove debris from brushroll- page 13.
6. Needs service.
6. Contact your local authorized Hoover service
representative.
Cleaner/ tools
won’t pick up or
low suction
1. Incorrect carpet height setting.
1. Move carpet height adjustment knob to lower
setting- page 9.
2. Filter bag full and/or clogged.
2. Change filter bag- page 11-12
.
3. Secondary or final filter clogged.
3. Replace secondary or final filter- page 12-13.
4. Blockage in air flow passage.
4. Clear blockage- page 15.
5. Agitator brushroll worn.
5. Replace brushroll- page 13.
6. Brushroll not turning.
6. Contact your local Authorized Hoover service
representative.
7. Needs service.
7. Contact your local authorized Hoover service
representative.
Cleaner hard to
push
1. Incorrect carpet height setting.
1. Move carpet height adjustment knob to higher
setting- page 9.
Dust escaping
from vacuum
1. Filter bag full.
1. Change filter bag - page 11-12.
2. Filter bag not installed correctly.
2. Review filter bag removal and replacement-
page 11-12.
3. Hose not installed correctly.
3. Review hose installation - Page 7.
4. Filter damaged or missing.
4. Replace Filter- page 12-13.
5. Needs service.
5. Contact your local authorized Hoover service
representative.
Brushroll Indicator
light is on (solid)
1. Brushroll needs replaced.
1. Replace Brushroll- page 13.
Brushroll indicator
light is flashing
1. Brushroll may be jammed.
1. Clean brushroll- page 13.
Filter indicator
light is on (solid)
1. Secondary filter needs replaced.
1. Replace secondary filter- page 12.
Bag full indicator
light is on (solid)
1. Filter bag full.
1. Change filter bag- page 11-12.
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