Hoover U5415-900 Owners Manual - Page 14

6. Service To obtain approved HOOVER service and genuine HOOVER parts, locate the nearest Hoover Factory Service Center or Authorized Hoover Warranty Service Dealer(Depot) by: • checking the Yellow Pages under "Vacuum Cleaners -Household" OR- • checking the list of Factory Service Centers provided with this cleaner OR- • calling 1-800-944-9200 for an automated referral of authorized service outlet loca tions (U.S. only) OR- • visiting our web site at www.hoover.com Do not send your cleaner to The Hoover Company in North Canton for service, this will only result in delay. If further assistance is needed, contact The Hoover Company Consumer Response Center, North Canton, Ohio 44720 Phone: 330-499-9499. In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8, Phone: 1-800-263-6376. Always identify your cleaner by the complete model number when requesting information or ordering parts. (The model number appears on the bottom of the cleaner.) Full Two Year Warranty (Domestic Use) Your HOOVER® appliance is warranted in normal household use, in accordance with the Owner's Manual against original defects in material and workmanship for a period of two full years from date of purchase. This warranty provides, at no cost to you, all labor and parts to place this appliance in correct operating condition during the warranted period. This warranty applies when the appliance is purchased in the United States including its territories and possessions, or in Canada or from a U. S. Military Exchange. Appliances purchased elsewhere are covered by a limited two year warranty which covers the cost of parts only. This warranty does not apply if the appliance is used in a commercial or rental application. Warranty service can only be obtained by presenting the appliance to one of the following authorized warranty service outlets. Proof of purchase will be required before service is rendered. 1. Hoover Factory Service Centers. 2. Hoover Authorized Warranty Service Dealers (Depots). For an automated referral of authorized service outlets in the U.S.A., phone 1-800-944-9200 OR visit The Hoover Company online at www.hoover.com This warranty does not cover pick up delivery, or house calls; however, if you mail your appliance to a Hoover Factory Service Center for warranty service, transportation will be paid one way. While this warranty gives you specific legal rights, you may also have other rights which vary from state to state. If further assistance is needed, or if there are questions concerning this warranty or the availability of warranty service outlets, write or phone the Consumer Response Center, The Hoover Company, 101 East Maple St., North Canton, Ohio 44720. Phone 1-330-499-9499. In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8, 1-800-263-6376. Hoover cleaning performance This Hoover Cleaning Performance System is for comparing the relative progressive performance of Hoover uprights only and not for comparison with any other brands. The majority of this rating is based upon The American Society for Testing and Materials (ASTM) Carpet Cleaning Effectiveness Testing (ASTM Test F608). Other performance factors include Hose Power (ASTM Test F558), Surface Litter Cleaning, Hard Floor Cleaning, Edge Cleaning, Cleaning Width, and Air Filtration. 14