Intermec CV61 CV61 Vehicle Mount Computer (Windows XP) User Guide
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- Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 1
CV61 Vehicle Mount Computer (Windows XP) Model 1011CM01 User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 2
Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation. There are U.S. and foreign patents as well as U.S. and foreign patents pending. ii CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 3
10 Enable the Heated Touch Screen Defroster 11 Install an External Antenna 11 Force the Use of an External Antenna Connection 12 Attach an External Keyboard 13 2 Understand the User Interface and Intermec Applications 15 About the User Interface 16 About the Desktop Screen 16 Learn the Basic - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 4
the Computer 32 Use Intermec Settings on the Computer 32 Start Intermec Settings 33 About the Structure of Intermec Settings 33 Navigate in Intermec Settings 38 Restore Default Communications 41 Connect to a Bluetooth Printer 42 iv CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 5
802.11 Network Status 63 Troubleshoot Reading Bar Codes 64 Troubleshoot Operating the Computer 67 Call Product Support 68 Find Your Configuration Number 68 Find Your System Component Versions 69 Find Your Operating System, BIOS and MCU Versions 69 Find Your Service Pack Version 70 Restart - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 6
Dimensions 86 Environmental Specifications 86 Power and Electrical Specifications 86 Hardware 86 Touch Screen 92 Core Messaging Service Settings 93 RFID Settings 93 Virtual Wedge Settings 93 Common Lockdown Service Settings 94 Device CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 7
faults." All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose. Web Support Visit the Intermec website at www.intermec.com to download our current manuals (in PDF). CV61 Vehicle Mount Computer (Windows XP) User Guide vii - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 8
, click Computers > Fixed Vehicle Computers > CV61. 4 Click the Manuals tab. If your product does not have its own product page, click Support > Manuals. Use the Product Category, the Product Family, and Product to find your documentation. viii CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 9
,201; 7,761,864; 7,888,913; 7,895,267; 7,924,346; 7,962,104; 8,002,173; 8,014,354; 8,064,924. There may be other U.S. and foreign patents pending. CV61 Vehicle Mount Computer (Windows XP) User Guide ix - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 10
x CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 11
1 About the Vehicle Mount Computer This chapter introduces the CV61 Vehicle Mount Computer with Windows® XP operating system. Use this chapter to learn about the basic features and available accessories. 1 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 12
these standard features: • 12.1" color sunlight-readable XGA display • two USB ports, two COM ports, a CANBUS port, keyboard connector, an Ethernet port, a speaker output jack, and a microphone/line stereo jack • 40 GB solid-state hard drive 2 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 13
and Bluetooth® radios • Accelerometer • Intel D425 1.8 GHz processor The CV61 Vehicle Mount Computer has an IEEE 802.11a/b/g/n radio installed and is Wi 802.11a/b/g/n wireless LAN devices. CV61 Ports and Buttons Power connector Power button Keyboard connector Ethernet port Reset switch COM - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 14
headphones to the CV61. Connect a microphone to the CV61. CV61 Accessories The CV61 does not ship with any accessories. All accessories are sold and ordered separately. For help, contact your local Intermec sales representative. CV61 Accessories Accessory AC Power Supply CV61 Adapter Cable Kit - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 15
to attach the CV61 keyboard to the CV61. Screen Protector Kit Use the screen protector to protect the CV61 screen from scratches and debris. SDRAM Upgrade Kit Use the SDRAM upgrade to add memory to the CV61. You can purchase a 1 or 2 GB upgrade. External 802.11 a/b/g antenna Dual band 2.4 GHz - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 16
more information on installing the mounting kits, see one of the mounting kit instructions located on the Intermec website at www.intermec.com. Connect the CV61 to Power For the CV61 to operate, you must provide power to the CV61 through a DC/DC or AC/DC power supply. There are a variety of power - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 17
have left. • Tap Start > Control Panel > CV61 Properties. The backup battery status is shown in the System Information section of the CV61 Properties screen. If the Backup Battery Status displays Fault, you need to replace the backup battery. CV61 Vehicle Mount Computer (Windows XP) User Guide 7 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 18
further customization, you can enable or disable the Ready-to-Work indicator in Intermec Settings. For more information, see "Start Intermec Settings" on page 33. Ready-to-Work Indicator Status LED Description On The CV61 is powered on. 8 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 19
a resolution of 1024 x 768 pixels. The display may also come with an optional heated touch screen defroster to reduce condensation on the external surface of the display when moving between sub-freezing temperatures and normal temperatures. CV61 Vehicle Mount Computer (Windows XP) User Guide 9 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 20
use the slider to change the screen brightness. To enable the ambient light sensor, select Adaptive Brightness Control and enter a response time in the text box. 3 Tap Apply to save your changes. 4 Tap OK to exit the CV61 Properties menu. 10 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 21
. 4 Tap OK to exit the CV61 Properties menu. Install an External Antenna You can purchase an antenna to mount on a wall, forklift, or other flat surface using either screws or small patches of adhesive-backed hook and loop fastener material. CV61 Vehicle Mount Computer (Windows XP) User Guide 11 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 22
, if the external antenna is not detected, you can force the use of the external antenna through the CV61 Properties screen. 1 Tap Start > Control Panel > CV61 Properties. 2 In the External Antenna section, select Force External Antenna. 12 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 23
either a PS/2 or USB keyboard with the CV61. Intermec recommends you use the CV61 rugged keyboard to input text. For more information on purchasing an Intermec keyboard, contact your local Intermec representative. CV61 External PS/2 Keyboard CV61 Vehicle Mount Computer (Windows XP) User Guide 13 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 24
Chapter 1 - About the Vehicle Mount Computer 14 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 25
2 Understand the User Interface and Intermec Applications Use this chapter to learn about the Windows XP user interface and how to interact with the screen. You can also use this chapter to learn about the Intermec applications on the CV61, as well as additional Intermec applications you can - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 26
The Desktop screen contains the Desktop and the Taskbar. Windows XP Default Screen Windows Desktop Taskbar Start button Tap Start > Help and Support, then select a topic on the computer to find additional information on Windows XP components. 16 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 27
and Intermec Applications Learn the Basic Skills Learning to use the computer is easy. This section describes the basic concepts of using and customizing the vehicle mount computer and Windows XP. Use the Touch Screen Use your finger or stylus to move around the CV61 user interface. Touch Screen - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 28
not use the external keyboard, enter information on the vehicle mount computer by using the onscreen keyboard. 1 Tap the Input Panel icon in the Windows Taskbar. Input panel 2 Tap any of the keys on the onscreen keyboard to enter information. 18 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 29
- Understand the User Interface and Intermec Applications About Intermec Applications Intermec provides many useful applications to help you configure, troubleshoot, and connect your computer to other devices and networks. You can also download additional applications from the Intermec website to - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 30
that go out of range, go to sleep, or are suspended. About Intermec Terminal Emulator (ITE) Intermec Terminal Emulator (ITE), part of Intermec Client Pack (ICP), is a terminal emulation client designed for enterprise-level data collection. 20 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 31
of limited IT resources, and lower the total cost of ownership for Intermec data collection equipment. SmartSystems Foundation can be downloaded at no charge from the Intermec website. For more information, visit www.intermec.com/SmartSystems. CV61 Vehicle Mount Computer (Windows XP) User Guide 21 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 32
Chapter 2 - Understand the User Interface and Intermec Applications 22 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 33
3 Manage the Computer Use this chapter to learn how to remotely update, configure, and monitor the CV61. You will also find information on installing and developing software applications as well as how to upgrade the system software. 23 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 34
way to manage updates, configure all of the devices, and remotely troubleshoot problems. Intermec provides a free device management software platform called SmartSystems™ Foundation to help on SmartSystems-enabled computers and peripherals. 24 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 35
Console You can use the SmartSystems console to drag-and-drop Intermec applications onto your computer. The console is part of SmartSystems. 1 Download your application file from the Intermec website and unzip it on your desktop PC. CV61 Vehicle Mount Computer (Windows XP) User Guide 25 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 36
Intermec representative. 1 Copy your application file to the USB storage device. 2 Connect the CV61 USB cable and the USB storage device into the computer. 3 Click Open folder to view files when the pop-up screen to map to certain drives. 26 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 37
Foundation. To download SmartSystems Foundation, go to www.intermec.com/SmartSystems and click the Downloads tab. • the SmartSystems bundles you want to install. These SmartSystems bundles are available from the Intermec website at CV61 Vehicle Mount Computer (Windows XP) User Guide 27 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 38
.intermec.com. Go to Support > Downloads > OS/Firmware/Drivers list. • a USB storage device. After you have located these items, you can update your computer. 1 Download the SmartSystems bundle to your PC and note the download location. 2 Transfer the bundle file to the USB storage device. 28 CV61 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 39
Chapter 3 - Manage the Computer 3 Insert the USB storage device into the CV61. 4 Run the CV61 installer .exe from within the bundle. 5 Follow the onscreen instructions to update your computer. CV61 Vehicle Mount Computer (Windows XP) User Guide 29 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 40
Chapter 3 - Manage the Computer 30 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 41
4 Configure the Computer Use this chapter to learn about the available methods for configuring the CV61 and how to use Intermec Settings. You can also use this chapter to learn how to configure network communications and wireless security. 31 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 42
External bar code scanners are supported by connecting the scanner to a COM port, USB port, or by Bluetooth. When configuring a scanner using Intermec Settings, the scanner symbologies can be updated through the CV61 data collection software. 32 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 43
screens available in the next level. If you see ... next to a menu option, there is only one more screen available. Most parameters are saved as soon as you tap OK. Some settings require you to reboot the computer for the changes to take effect. CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 44
settings • Decode security Bluetooth-configure on connect Enable USB scanner auto-detect Communications Menu Communications Options Device Name Parameters You Can Configure Device name 34 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 45
• Screen blanking on motion System component versions (read-only) Printer Menu Printer Options Printer (if connected through Bluetooth) Parameters You Can Configure Printer settings (Auto detect printer, memory, display, and so on) CV61 Vehicle Mount Computer (Windows XP) User Guide 35 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 46
-defined tag separator • End of message • User-defined end of message • RFID reader grid Common Lockdown Service Menu Common Lockdown Service Options Parameters You Can Configure Server • Port • Maximum client connections • Enable server 36 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 47
Chapter 4 - Configure the Computer Common Lockdown Service Menu Common Lockdown Service Options Parameters You Can Configure Lockable Keys • Enable Windows key • settings (country, state, city, campus, and detail) Device Notes (read-only) CV61 Vehicle Mount Computer (Windows XP) User Guide 37 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 48
Core Messaging Service Menu Core Messaging Service Options Parameters Intermec Settings, see the Intermec Settings Command Reference Manual. Navigate in Intermec Settings You can easily navigate through the screens in Intermec tap Yes. 38 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 49
the settings you need to change. As you choose parameters from the tree structure, help for each parameter appears in the upper right pane of Intermec Settings. 4 When you are done making changes, choose File > Save Settings. CV61 Vehicle Mount Computer (Windows XP) User Guide 39 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 50
Start > All Programs > Intermec > Profile Settings. 3 sure all components with antennas are at least 30 support the TCP/IP network protocols. This section of the manual assumes that your wireless network is set up, including your access points. 40 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 51
and connect to other Bluetooth devices. By default, the radio is turned on. You can configure Bluetooth communications using Intermec Settings or from the Start menu. 1 From the Intermec Settings main menu, tap Communications > Bluetooth. CV61 Vehicle Mount Computer (Windows XP) User Guide 41 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 52
the Bluetooth Resource Kit, which is part of the Intermec Developer Library (IDL), available from the Intermec website at www.intermec.com/idl. • select the current wireless printer on Bluetooth Printing. The Bluetooth Printing Wizard appears. 42 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 53
Configure the Computer 3 Select Search, Manual, Previous Devices, Bluetooth COM Port and tap Acquire Printer. Follow the onscreen instructions to select the current wireless printer. and Dial-up Connections. 3 Double-tap Make New Connection. CV61 Vehicle Mount Computer (Windows XP) User Guide 43 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 54
screens to set up your VPN connection. Connect a Scanner to the CV61 You can connect a scanner to the CV61 CV61. If you are using an Intermec scanner, you can configure it using EasySet™. For more information, go to www.intermec 236-240-001. 1 From the Intermec Settings main menu, tap Data Collection - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 55
following bar code to enable the keyboard HID profile: 4 Refresh Intermec Settings. 5 Configure the scanner using Intermec Settings. Connect to a Serially . 2 From the Intermec Settings main menu, select Tethered Scanner (COM 1 or COM 2). CV61 Vehicle Mount Computer (Windows XP) User Guide 45 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 56
Chapter 4 - Configure the Computer 3 Tap Scanner Settings. 46 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 57
connecting: • For an SR30 or SR61T scanner, tap Scanner Settings, select SR Intermec Scanner, and then tap OK. • For an ASCII scanner, tap Scanner Settings, Connect to a Bluetooth Scanner You can connect the computer to an Intermec Bluetooth scanner, such as the SF51 or SR61. 1 Enable Bluetooth - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 58
Computer 5 Select Search, Manual, Quick Connect, or Previous Devices. Follow the onscreen instruction to add a wireless scanner , "Choose Between Microsoft and Wireless Security." Intermec recommends that you always implement WPA2 security using CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 59
you should use Wireless security, which offers CCX v4.0 compliance, support for LEAP,EAP-FAST, TLS, and TTLS, and configuration for a Wireless security profile. 1 Start Intermec Settings. For help, see "Start Intermec Settings" on page 33. 2 CV61 Vehicle Mount Computer (Windows XP) User Guide 49 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 60
Wireless security is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Wireless a For Prompt for Credentials, choose Enter credentials now. b Enter a User Name and User Password. c For Validate Server Certificate, choose Yes. Note: The correct - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 61
configured. 2 Make sure Wireless security is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Wireless Security. 5 Select the match the passphrase on the authenticator. 9 Save your settings. CV61 Vehicle Mount Computer (Windows XP) User Guide 51 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 62
Wireless Security Use the following procedure to configure 802.1x-WEP security with Wireless security. Intermec recommends that you use WPA2-802.1x instead of 802.1x-WEP if possible. 1 choice, you can configure LEAP. 1 Start Intermec Settings. 52 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 63
are configured. 2 Make sure Wireless Security is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Wireless Security. 5 Select the profile preceded by 0x and contain 5 or 13 hex pairs. CV61 Vehicle Mount Computer (Windows XP) User Guide 53 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 64
• 802.1x • Static WEP Select Microsoft Security Use the following procedure to select Microsoft security. 1 Start Intermec Settings. For help, see "Start Intermec Settings" on page 33. 2 Choose Communications > 802.11 Radio > Security Choice. 54 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 65
load a root certificate of the authentication server on your computer. For help, see "Load a Certificate" on page 58. 10 Tap OK to exit the Properties screen. 11 Tap OK again to save the Microsoft Security settings. CV61 Vehicle Mount Computer (Windows XP) User Guide 55 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 66
Microsoft Use the following procedure to configure 802.1x security with Microsoft security. Intermec recommends that you use WPA2-802.1x instead of 802.1x-WEP if > Control Panel > Network Connections. The Network Connections screen appears. 56 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 67
static WEP security with Microsoft security. Intermec recommends that you use WPA2-PSK screen appears and select Configure. 4 Select the wireless connection you want to configure and tap the Properties button. 5 For Network Key, choose Open. CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 68
Panel > Network Connections. The Network Connections screen appears. 3 Tap and hold onto the Wireless Network Connection icon until the Properties screen appears and select Configure. 4 Select the for a password, type the password and continue. 58 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 69
Chapter 4 - Configure the Computer 2 In the menu tree, select where you want to import the certificate. 3 Tap Actions > All Tasks > Import. Follow the onscreen instruction to import a certificate to the CV61. CV61 Vehicle Mount Computer (Windows XP) User Guide 59 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 70
Chapter 4 - Configure the Computer 60 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 71
5 Troubleshoot and Maintain the Computer If you encounter any problems while using the computer, look in this chapter to find a possible solution. You will also find information on routine maintenance. 61 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 72
Use the troubleshooting tables in this section to fix problems with the Wi-Fi connection, 802.1x security, or general problems with operating the computer. Note: If you send the computer in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 73
troubleshoot problems with your 802.1x security that will prevent you from connecting to your network, such as an incorrect password. Problems With 802.1x Security Problem Solution The computer indicates it is not authenticated. Make sure that: • the User the user and have trouble connecting - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 74
the Global tab to view the global property values of the Wi-Fi connection. Troubleshoot Reading Bar Codes Use this section to troubleshoot problems that may prevent you from being able to read a bar code with an Intermec scanner. If you cannot 64 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 75
Chapter 5 - Troubleshoot and Maintain the Computer find the solution in the following table, refer to your scanner user guide for more information. Problems with Connecting Scanners or Reading Bar Codes Problem Solution You cannot see the illumination • You may be too far away from the bar code - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 76
Troubleshoot and Maintain the Computer Problems with Connecting Scanners or Reading Bar Codes (Continued) Problem the bar • Check to see if the Scanner Port Settings in Intermec code or is corrupted when it is Settings match those settings CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 77
CV61. For more help, see show up in Intermec Settings. "Use Intermec Settings on the Computer" on page 32. • Enable the HID profile, by scanning one of the following bar codes: SR30 Scanner SR61T (Gen II) Scanner Troubleshoot Operating the Computer Use this section to troubleshoot problems - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 78
problem in the "Troubleshooting the Computer" section, you can visit the Intermec technical knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request technical support on the side of the computer. 68 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 79
Versions Use the following procedure to find your operating system, BIOS and MCU versions. • Tap Start > Control Panel > CV61 Properties. The OS, BIOS, and MCU versions are shown in the System Information section of the CV61 Properties screen. CV61 Vehicle Mount Computer (Windows XP) User Guide 69 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 80
In the View by: drop-down menu, select either Large or Small icons. 3 Tap System. The System screen appears and shows the Service Pack version installed on your computer. Restart Your Computer If the CV61 or an application locks up, you may need to restart the computer. There are two ways to restart - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 81
Chapter 5 - Troubleshoot and Maintain the Computer 2 Release the Reset button while continuing the ammonia solution and wring out the excess. 3 Wipe off the touch screen. Do not allow any abrasive material to touch these surfaces. 4 Wipe dry. CV61 Vehicle Mount Computer (Windows XP) User Guide 71 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 82
Chapter 5 - Troubleshoot and Maintain the Computer 72 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 83
6 Upgrade the CV61 Vehicle Mount Computer Use this chapter to learn how to upgrade the CV61 hard drive, memory, or install an SD card. 73 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 84
torque screwdriver After you install the hard drive, you also need to load Microsoft Windows XP and the Intermec system software. 1 Turn off the CV61. 2 Remove the power cable. 3 Remove the eight screws that secure the back cover to the CV61. 74 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 85
Chapter 6 - Upgrade the CV61 Vehicle Mount Computer x8 4 Disconnect the two cables connected to the CV61. 5 Remove the four screws that secure the hard drive bracket to the CV61. CV61 Vehicle Mount Computer (Windows XP) User Guide 75 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 86
Chapter 6 - Upgrade the CV61 Vehicle Mount Computer x4 6 Remove the four screws that secure the hard drive to the hard drive bracket. x4 7 Remove the two cables that are connected to the hard drive. 76 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 87
screws to a final value of 0.73 Nm (6.5 lbf-in). 1 5 3 7 4 8 62 9 Reconnect the power cable. 10 Install Microsoft Windows XP. 11 Install the Intermec system software. For more information, see "Update the System Software" on page 27. CV61 Vehicle Mount Computer (Windows XP) User Guide 77 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 88
Computer Upgrade Memory Upgrade the CV61 system memory to increase system performance. The CV61 supports a maximum of 3 GB of SODIMM memory. You can purchase your own SODIMM memory or purchase it from Intermec. For more information, contact your local Intermec representative. To upgrade the memory - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 89
Chapter 6 - Upgrade the CV61 Vehicle Mount Computer x8 4 Remove the memory by pushing on the two prongs that secure the memory onto the CV61. 5 Remove the memory from the CV61. CV61 Vehicle Mount Computer (Windows XP) User Guide 79 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 90
- Upgrade the CV61 Vehicle Mount Computer 6 Insert the new memory and close the CV61. Use the next illustration for the tightening sequence for the back cover. Tighten the screws to a final value of 0.73 Nm (6.5 lbf-in). 1 5 3 7 4 8 62 80 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 91
capacity SD card. To install an SD card, you need to have a small Phillips screwdriver. 1 Turn off the CV61. 2 Remove the power cord. 3 Using a small Phillips screwdriver, remove the eight screws that secure the radome cover to the CV61. CV61 Vehicle Mount Computer (Windows XP) User Guide 81 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 92
Chapter 6 - Upgrade the CV61 Vehicle Mount Computer Screw (8 places) 4 Gently lift up the radome cover to expose the SD card slot. 5 Insert the SD card into place. 6 Close the radome cover and replace the 8 screws. 7 Reattach the power cord. 82 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 93
Chapter 6 - Upgrade the CV61 Vehicle Mount Computer 8 Press the Power button. The computer turns on. CV61 Vehicle Mount Computer (Windows XP) User Guide 83 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 94
Chapter 6 - Upgrade the CV61 Vehicle Mount Computer 84 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 95
A Specifications and Default Settings 85 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 96
Environmental Specifications Physical Dimensions CV61 dimensions CV61 weight 27.4 wheeled vehicles Power and Electrical Specifications Hardware Input power External power supply Backup battery (CMOS) Electrical rating DC D425 1.8 GHz 86 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 97
32 GB user-accessible SD card slot Integrated accelerometer Speaker output jack, microphone/line stereo jack, two USB ports, two RS-232 COM ports, a CANBUS port, and a DC power input. Internal antenna or optional external antenna. Secure Digital Microsoft Windows XP or 7 Professional Touch Screen - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 98
supported on the computer. If you restore the computer to factory default settings, the computer uses these values. The settings are grouped by function and reflect the organization of Intermec see the Intermec Settings Command Reference Manual. Data CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 99
Disable Disable Disable Disable Disable Disable Symbology Option Settings Symbology Option Settings Preamble Postamble Symbology Identifier Multicode Default Value None (Disable) None (Disable) Disable Disable CV61 Vehicle Mount Computer (Windows XP) User Guide 89 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 100
Consecutive Timeout Different Consecutive Timeout Center Decoding Center Decoding Tolerance Default Value SR Intermec Scanner Level Typical aimer Enable 2 500 Enable/One-shot One Default 2D standard 0 2D imager Illumination LED priority 40 90 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 101
Value Intermec CV61 802.11 Radio Settings 802.11 Radio Setting Radio Enabled Security Choice Microsoft Security Active Profile DHCP DHCP Client Identifier Primary DNS Default Value Off Microsoft Security Disable Profile 1 Enable None None CV61 Vehicle Mount Computer (Windows XP) User Guide 91 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 102
settings on the computer. Antenna Settings Antenna Setting Force External Antenna Default Value Disable Power Antenna Setting PS/2 Port Access Default Value Enable Heater Settings Screen Setting Screen Heater Default Value Disabled 92 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 103
RFID Service Default Value Off Virtual Wedge Settings Use virtual wedge settings to configure the virtual wedge. Virtual Wedge Settings Virtual Wedge Settings Virtual Wedge Virtual Wedge Method Default Value Enable Adapt to Application CV61 Vehicle Mount Computer (Windows XP) User Guide 93 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 104
Null Common Lockdown Service Settings Use common lockdown service settings to configure the common lockdown service. Common Lockdown Service Settings Common Lockdown Service Settings Port Disable Disable Disable Disable Enable Disable 94 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 105
to learn about the ports pin assignments on the CV61. COM 1 and COM 2 Ports By default, Pin 9 is configured to provide + 5 V for an external bar code scanner, or it can be configured Transmit data (output) 4 DTR Data terminal ready (output) CV61 Vehicle Mount Computer (Windows XP) User Guide 95 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 106
data signal USB host 1 (5 V output power) Common ground USB host 2 (5 V output power) Common ground USB client data signal USB client data signal Common ground 96 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 107
connect CAN_L bus line dominant low Ground No connect Ground Ground CAN_H bus line dominant high No connect Optional CAN external power supply Power Connector If you are connecting to an external DC/DC supply, you must apply power to DC+. If you are connecting to 10 to 60 V vehicle power, connect - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 108
Connector Pin Signal 1 GND 2 DC+ 3 DC-/V In- 4 HTR- 5 HTR+ 6 V In+ Description Chassis ground 12 V, 4 A from external DC supply Input Input 12 V, 4 A from external DC supply (only required if the CV61 has optional heated defroster) 10 to 60 V (Input to internal DC/DC power supply) 98 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 109
B ScanNGo Wi-Fi Configuration Bar Codes You can use the ScanNGo Wi-Fi configuration bar codes to quickly configure the 802.11 radio in your computer. 99 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 110
you scan the bar codes, you will still need to use Intermec Settings or another configuration program to set network-specific settings on code from the table and wait for the program to start. 2 Follow any instructions on the device. 2D Imager Radio Configuration Bar Codes When You Want To: Scan - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 111
the table and wait for the program to start. 2 Scan the 1/9 bar code. 3 Scan the rest of the bar codes in any order. 4 Follow any instructions on the device. CV61 Vehicle Mount Computer (Windows XP) User Guide 101 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 112
To: Scan This Bar Code • Set all communication settings to defaults (Wi-Fi, WWAN if applicable) • Enable Wi-Fi - set Wireless security to defaults 102 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 113
When You Want To: Appendix B - ScanNGo Wi-Fi Configuration Bar Codes Scan This Bar Code • Set all communication settings to defaults (Wi-Fi, WWAN if applicable) • Enable Wi-Fi - set Wireless security to defaults CV61 Vehicle Mount Computer (Windows XP) User Guide 103 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 114
Appendix B - ScanNGo Wi-Fi Configuration Bar Codes When You Want To: Scan This Bar Code • Set all communication settings to defaults (Wi-Fi, WWAN if applicable) • Enable Wi-Fi - set Microsoft security to defaults 104 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 115
Appendix B - ScanNGo Wi-Fi Configuration Bar Codes When You Want To: Scan This Bar Code • Set all communication settings to defaults (Wi-Fi, WWAN if applicable) • Enable Wi-Fi - set Microsoft security defaults CV61 Vehicle Mount Computer (Windows XP) User Guide 105 - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 116
Appendix B - ScanNGo Wi-Fi Configuration Bar Codes 106 CV61 Vehicle Mount Computer (Windows XP) User Guide - Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 117
- Intermec CV61 | CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 118
Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2012 Intermec Technologies Corporation. All rights reserved. CV61 Vehicle Mount Computer (Windows XP) User Guide *935-042-001* 935-042-001
CV
61
Vehicle Mount Computer (Windows XP)
Model 1011CM01
User Guide