Intermec CV61 CV61 Vehicle Mount Computer (Windows XP) User Guide - Page 75

Problems with Connecting Scanners or Reading Bar Codes

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Chapter 5 - Troubleshoot and Maintain the Computer find the solution in the following table, refer to your scanner user guide for more information. Problems with Connecting Scanners or Reading Bar Codes Problem Solution You cannot see the illumination • You may be too far away from the bar code label. Try moving beam or frame from the scanner closer to the bar code label and scan it again. when you press the Scan button • You may be reading the bar code label "straight on." Change and aim the imager at a bar code the reading angle and try again. label. • The imager hardware trigger might be disabled in Intermec Settings. To check the setting go to Intermec Settings and select Data Collection > Scanner Settings. Hardware trigger should be checked. When you release a Scan button The Good Read light remains on if you configure the or handle trigger, the Good Read computer to use continuous/edge triggering. If you configure light does not turn off. the computer for level triggering and the Good Read light remains on, there may be a problem. Press one of the Scan buttons or pull the trigger again without scanning a bar code label. If the light is still on, contact your local Intermec representative. The scanner will not read the bar • Aim the scanner beam to cross the entire bar code label in code label. one pass. Vary the scanning angle. • Check the quality of the bar code label. Scan a bar code label that you know will scan. Compare the two bar code labels to see if the bar code quality is too low. You may need to replace the label that you cannot scan. • Make sure the bar code symbology is enabled and configured correctly. Use Intermec Settings to check the symbologies. Expand Data Collection > Symbologies beneath devices listed (scanner, virtual wedge) to check and enable symbologies, then scan the bar code label again. • Make sure the computer application is expecting input from a bar code. You may need to type this information instead • Check to see if the right scanner model is selected. To check the setting go to Intermec Settings and select Data Collection > Scanner Settings. • Check to see if the scanner cable is damaged. CV61 Vehicle Mount Computer (Windows XP) User Guide 65

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Chapter 5 — Troubleshoot and Maintain the Computer
CV61 Vehicle Mount Computer (Windows XP) User Guide
65
find the solution in the following table, refer to your scanner user
guide for more information.
Problems with Connecting Scanners or Reading Bar Codes
Problem
Solution
You cannot see the illumination
beam or frame from the scanner
when you press the
Scan
button
and aim the imager at a bar code
label.
•
You may be too far away from the bar code label. Try moving
closer to the bar code label and scan it again.
•
You may be reading the bar code label “straight on.” Change
the reading angle and try again.
•
The imager hardware trigger might be disabled in Intermec
Settings. To check the setting go to Intermec Settings and
select
Data Collection > Scanner Settings
. Hardware
trigger should be checked.
When you release a
Scan
button
or handle trigger, the
Good Read
light does not turn off.
The
Good Read
light remains on if you configure the
computer to use continuous/edge triggering. If you configure
the computer for level triggering and the
Good Read
light
remains on, there may be a problem. Press one of the
Scan
buttons or pull the trigger again without scanning a bar code
label. If the light is still on, contact your local Intermec
representative.
The scanner will not read the bar
code label.
•
Aim the scanner beam to cross the entire bar code label in
one pass. Vary the scanning angle.
•
Check the quality of the bar code label. Scan a bar code label
that you know will scan. Compare the two bar code labels to
see if the bar code quality is too low. You may need to replace
the label that you cannot scan.
•
Make sure the bar code symbology is enabled and
configured correctly. Use Intermec Settings to check the
symbologies. Expand
Data Collection
>
Symbologies
beneath devices listed (scanner, virtual wedge) to check and
enable symbologies, then scan the bar code label again.
•
Make sure the computer application is expecting input from
a bar code. You may need to type this information instead
•
Check to see if the right scanner model is selected. To check
the setting go to Intermec Settings and select
Data
Collection > Scanner Settings
.
•
Check to see if the scanner cable is damaged.