JVC SR-HD1350US Instruction Manual - Page 109

Troubleshooting

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Others Troubleshooting Problem Symptom Action Reference Page Power does not turn on The "HELLO" message remains displayed, and the unit does not start up. Press the [RESET] button on the front panel. If it does not start up, stop using this unit, unplug the plug from the outlet, and bring it to the dealer or Service Center. (A page 16) The cooling fan motor is "FAN LOCKED" is displayed on the not working display window of this unit. The cooling fan motor is spoiled. Stop - using the unit, remove the power plug from the outlet, and consult the dealer or Service Center. Power turns off automatically The "AUTO POWER (OFF)" setting is Change the "AUTO POWER (OFF)" set to "2 HOURS" or "6 HOURS". setting of "SETUP" to "OFF". (A page 83) The temperature of this unit has rose, Place this unit in an area with ventilation if - and operation has ceased for safety possible, and wait approximately 30 purposes. minutes for it to cool down. The power turns on automatically The "HDMI-CEC" setting is set to "ON". Change the "HDMI-CEC" setting of "CONNECTION" to "OFF". (A page 89) Input cannot be switched i.LINK connection is currently being established. Cancel importing, or wait until the connection ends. (A page 41) There are no video Monitor only supports RGB input. images on the monitor Set "HDMI --> DVI COLOR" in the setting (A page 89) menu to "RGB FIX". "HDCP ERROR" is displayed. Use a monitor that supports HDCP. - Video images may be distorted during reencoding/dubbing when the monitor (TV) is connected to this unit using an HDMI cable, or when the screen resolution is set to "1080p". This is not a malfunction. Change the "HDMI OUTPUT RESOLUTION" to a value other than "1080p" (e.g., 1080i) if you find it annoying. (A page 89) Screen is distorted Video images may be distorted during reencoding/dubbing when the monitor (TV) is connected to this unit using an HDMI cable, or when the screen resolution is set to "1080p". This is not a malfunction. Change the "HDMI OUTPUT RESOLUTION" to a value other than "1080p" (e.g., 1080i) if you find it annoying. (A page 27) There is no audio sound The "HDMI AUDIO OUTPUT" setting Change the "HDMI AUDIO OUTPUT" is set to "OFF". setting of "CONNECTION" to "ON". (A page 89) The amplifier does not support "BITSTREAM" output. Use an amplifier that supports bitstream output. (A page 87) Dubbing cannot be performed The title to be dubbed is copyright protected. Titles that are copyright-protected cannot be dubbed. Select a title that is not copyright-protected. (A page 27) A finalized disc has been inserted. Insert a disc that has not been finalized. - The disc is not formatted. Format the disc. (A page 28) The SD card is write-protected. Remove the SD card and remove the write (A page 30) protect lock. 109

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Troubleshooting
Problem
Symptom
Action
Reference
Page
Power does not turn on
The “HELLO” message remains
displayed, and the unit does not start
up.
Press the [RESET] button on the front
panel.
If it does not start up, stop using this unit,
unplug the plug from the outlet, and bring it
to the dealer or Service Center.
(
A
page 16)
The cooling fan motor is
not working
“FAN LOCKED” is displayed on the
display window of this unit.
The cooling fan motor is spoiled. Stop
using the unit, remove the power plug from
the outlet, and consult the dealer or
Service Center.
-
Power turns off
automatically
The “AUTO POWER (OFF)” setting is
set to “2 HOURS” or “6 HOURS”.
Change the “AUTO POWER (OFF)”
setting of “SETUP” to “OFF”.
(
A
page 83)
The temperature of this unit has rose,
and operation has ceased for safety
purposes.
Place this unit in an area with ventilation if
possible, and wait approximately 30
minutes for it to cool down.
-
The power turns on
automatically
The “HDMI-CEC” setting is set to
“ON”.
Change the “HDMI-CEC” setting of
“CONNECTION” to “OFF”.
(
A
page 89)
Input cannot be
switched
i.LINK connection is currently being
established.
Cancel importing, or wait until the
connection ends.
(
A
page 41)
There are no video
images on the monitor
Monitor only supports RGB input.
Set “HDMI --> DVI COLOR” in the setting
menu to “RGB FIX”.
(
A
page 89)
“HDCP ERROR” is displayed.
Use a monitor that supports HDCP.
-
Video images may be distorted during
reencoding/dubbing when the monitor
(TV) is connected to this unit using an
HDMI cable, or when the screen
resolution is set to “1080p”.
This is not a malfunction. Change the
“HDMI OUTPUT RESOLUTION” to a value
other than “1080p” (e.g., 1080i) if you find
it annoying.
(
A
page 89)
Screen is distorted
Video images may be distorted during
reencoding/dubbing when the monitor
(TV) is connected to this unit using an
HDMI cable, or when the screen
resolution is set to “1080p”.
This is not a malfunction. Change the
“HDMI OUTPUT RESOLUTION” to a value
other than “1080p” (e.g., 1080i) if you find
it annoying.
(
A
page 27)
There is no audio sound
The “HDMI AUDIO OUTPUT” setting
is set to “OFF”.
Change the “HDMI AUDIO OUTPUT”
setting of “CONNECTION” to “ON”.
(
A
page 89)
The amplifier does not support
“BITSTREAM” output.
Use an amplifier that supports bitstream
output.
(
A
page 87)
Dubbing cannot be
performed
The title to be dubbed is copyright
protected.
Titles that are copyright-protected cannot
be dubbed. Select a title that is not
copyright-protected.
(
A
page 27)
A finalized disc has been inserted.
Insert a disc that has not been finalized.
-
The disc is not formatted.
Format the disc.
(
A
page 28)
The SD card is write-protected.
Remove the SD card and remove the write
protect lock.
(
A
page 30)
Others
109