Kenwood DPX-M3200BT Instruction Manual - Page 34

Troubleshooting Symptom "UNSUPPORTED DEVICE" appears. USB/iPod "UNRESPONSIVE DEVICE" appears. "USB HUB IS NOT SUPPORTED" appears. • The source does not change to "USB" when you connect a USB device while listening to another source. • "USB ERROR" appears. The iPod/iPhone does not turn on or does not work. "LOADING" appears when you enter search mode by pressing . "NA FILE" "COPY PRO" "NO DEVICE" "NO MUSIC" "iPod ERROR" Remedy • Check whether the connected USB device is compatible with this unit and ensure the file systems are in supported formats. (Page 31) • Reattach the USB device. Make sure the USB device is not malfunction and reattach the USB device. This unit cannot support a USB device connected via a USB hub. The USB port is drawing more power than the design limit. Turn the power off and unplug the USB device. Then, turn on the power and reattach the USB device. If this does not solve the problem, turn the power off and on (or reset the unit) before replacing with another USB device. • Check the connection between this unit and iPod/iPhone. • Disconnect and reset the iPod/iPhone using hard reset. This unit is still preparing the iPod/iPhone music list. It may take some time to load, try again later. Make sure the media (USB) contain supported audio files. (Page 31) A copy-protected file is played (USB). Connect a device (USB/iPod/iPhone), and change the source to USB or iPod USB again. Connect a device (USB/iPod/iPhone) that contains playable audio files. • Reconnect the iPod. • Reset the iPod. Bluetooth® Spotify USB/ iPod Symptom "MEMORY FULL" "DISCONNECTED" "CONNECTING" "CHECK APP" No Bluetooth device is detected. Bluetooth pairing cannot be made. Echo or noise is heard during a phone conversation. Phone sound quality is poor. Remedy You have reached the maximum storage limit of your iPod/iPhone. USB is disconnected from the head unit. Please make sure the device is connected properly through USB. • Connected via USB input terminal: The device is connecting to the head unit. Please wait. • Connected via Bluetooth: The Bluetooth is disconnected. Please check Bluetooth connection and make sure both the device and unit are paired and connected. The Spotify application is not connected properly or user is not login. End the Spotify application and restart. Then, log in to your Spotify account. • Search from the Bluetooth device again. • Reset the unit. (Page 4) • Make sure you have entered the same PIN code to both the unit and Bluetooth device. • Delete pairing information from both the unit and the Bluetooth device, then perform pairing again. (Page 15) • Adjust the microphone unit's position. (Page 15) • Check the [ECHO CANCEL] setting. (Page 17) • Reduce the distance between the unit and the Bluetooth device. • Move the car to a place where you can get a better signal reception. 34 ENGLISH