KitchenAid KEHU309SSS Microwave Use and Care - Page 26

Assistance Or Service - canada

Page 26 highlights

Cooking times seem too long ■ Is the cooking power set properly? See "Microwave Cooking Power" in the "Built-In Microwave Oven Use" section. ■ Are large amounts of food being heated? Larger amounts of food need longer cooking times. ■ Is the incoming voltage less than that specified in the "Electrical Requirements" section? Have a qualified electrician check the electrical system of the house. Radio or TV Interference ■ Is the radio or TV receiver near the microwave oven? Move the receiver away from the microwave oven, or adjust the radio or TV antenna. ■ Are the microwave oven door and sealing surfaces clean? Make sure these areas are clean. ASSISTANCE OR SERVICE Before calling for assistance or service, please check "Troubleshooting." It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. If you need replacement parts If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance. To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center. In the U.S.A. Call the KitchenAid Customer eXperience Center toll free: 1-800-422-1230. Our consultants provide assistance with: ■ Features and specifications on our full line of appliances. ■ Installation information. ■ Use and maintenance procedures. ■ Accessory and repair parts sales. ■ Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.). Accessories Accessories U.S.A. To order accessories, call the KitchenAid Customer eXperience Center toll free at 1-800-442-9991 and follow the menu prompts. Or visit our website at www.kitchenaid.com and click on "Shopping Options." Go to "Replacement Parts & Accessories" and click on "applianceaccessories.com." Portable appliances, bakeware, cookware, gadgets and textiles are also available. Replacement Parts and Accessories Glass Turntable Part Number 8304389 Turntable Support and Rollers Part Number 8304390 Turntable Hub Part Number 8304391 Crisper Pan Part Number 8304392 Crisper Pan Handle Part Number 8304393 Baking Tray Part Number 8304408 Steamer Part Number 8304394 Convection Rack Part Number 8304395 KitchenAid® Stainless Steel Cleaner and Polish (stainless steel models) Part Number 4396920 KitchenAid® Stainless Steel Wipes (stainless steel models) Part Number 8212510 All Purpose Appliance Cleaner Part Number 31662 ■ Referrals to local dealers, repair parts distributors and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide afterwarranty service, anywhere in the United States. To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages. For further assistance If you need further assistance, you can write to KitchenAid with any questions or concerns at: KitchenAid Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Please include a daytime phone number in your correspondence. In Canada Call the KitchenAid Canada Customer eXperience Centre toll free: 1-800-807-6777. Our consultants provide assistance with: ■ Features and specifications on our full line of appliances. ■ Use and maintenance procedures. ■ Accessory and repair parts sales. ■ Referrals to local dealers, repair parts distributors and service companies. KitchenAid Canada designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada. For further assistance If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at: Customer eXperience Centre KitchenAid Canada 1901 Minnesota Court Mississauga, Ontario L5N 3A7 Please include a daytime phone number in your correspondence. 26

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56

26
Cooking times seem too long
Is the cooking power set properly?
See “Microwave Cooking Power” in the “Built-In Microwave
Oven Use” section.
Are large amounts of food being heated?
Larger amounts of food need longer cooking times.
Is the incoming voltage less than that specified in the
“Electrical Requirements” section?
Have a qualified electrician check the electrical system of the
house.
Radio or TV Interference
Is the radio or TV receiver near the microwave oven?
Move the receiver away from the microwave oven, or adjust
the radio or TV antenna.
Are the microwave oven door and sealing surfaces clean?
Make sure these areas are clean.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. These factory specified parts will
fit right and work right because they are made with the same
precision used to build every new KITCHENAID
®
appliance.
To locate factory specified parts in your area, call us or your
nearest KitchenAid designated service center.
In the U.S.A.
Call the KitchenAid Customer eXperience Center toll free:
1-800-422-1230.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors and service
companies. KitchenAid designated service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Accessories
Accessories U.S.A.
To order accessories, call the KitchenAid Customer eXperience
Center toll free at
1-800-442-9991
and follow the menu prompts.
Or visit our website at
www.kitchenaid.com
and click on
“Shopping Options.” Go to “Replacement Parts & Accessories”
and click on “applianceaccessories.com.” Portable appliances,
bakeware, cookware, gadgets and textiles are also available.
Replacement Parts and Accessories
In Canada
Call the KitchenAid Canada Customer eXperience Centre toll
free:
1-800-807-6777.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Use and maintenance procedures.
Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors and service
companies. KitchenAid Canada designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to KitchenAid
Canada with any questions or concerns at:
Customer eXperience Centre
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
Glass Turntable
Part Number 8304389
Turntable Support and Rollers
Part Number 8304390
Turntable Hub
Part Number 8304391
Crisper Pan
Part Number 8304392
Crisper Pan Handle
Part Number 8304393
Baking Tray
Part Number 8304408
Steamer
Part Number 8304394
Convection Rack
Part Number 8304395
KitchenAid
®
Stainless Steel
Cleaner and Polish (stainless
steel models)
Part Number 4396920
KitchenAid
®
Stainless Steel
Wipes (stainless steel models)
Part Number 8212510
All Purpose Appliance
Cleaner
Part Number 31662