Kodak 8847121 User Guide - Page 92

Appendix B Warranty Information - United States Warranty Subject to the WARRANTY LIMITATIONS herein, Kodak warrants its products to function properly during the warranty period. Warranty period starts from the date of initial installation, when installed within one year from date of shipment. (If the purchase price does not include installation, the warranty becomes effective 14 days from date of shipment). KODAK warrants that Product shall conform to the applicable specifications separately provided by KODAK and shall be free from manufacturing related defects in materials and workmanship. The warranty covers the purchaser of the equipment, as well as anyone else who owns it during the warranty period. Warranty repair coverage If the product does not function properly during the warranty period, Kodak will provide for telephone support and/or on-site maintenance, including any adjustments and/or replacement of parts, [except Image Maintenance Kits, supply items and consumables, such as disc, paper, ribbons, print heads, feed rollers and all other items as referenced in the Manufacturer's Manual(s)] required to maintain Products in an operating condition which is consistent with Manufacturer's published specifications, without charge during Kodak's normal working hours (usually 8:00 a.m. to 5:00 p.m., Monday through Friday). Parts removed from the product and replaced at no-charge will become the property of Kodak. How to obtain service Call Kodak's Customer Support Center at 1 (800) 356-3253. The Equipment Service Identifier (Kodak K-number located on the equipment) must be provided. Warranty limitations A. Circumstances beyond Kodak's control (such as Customer overriding, bypassing or defeating interlock switches on Products). B. Misuse, abuse, failure to follow Manufacturer's Product operating instructions. C. Warranty service is limited to the United States. KODAK MAKES NO OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE WARRANTY OF MERCHANTABILITY OR THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE FOR THIS PRODUCT. REPAIR OR REPLACEMENT WITHOUT CHARGE ARE KODAK'S ONLY OBLIGATIONS UNDER THIS WARRANTY. KODAK WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM THE SALE, USE, OR IMPROPER FUNCTIONING OF THIS PRODUCT, REGARDLESS OF THE CAUSE. SUCH DAMAGES FOR WHICH KODAK WILL NOT BE RESPONSIBLE, INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF REVENUE OR PROFIT, DOWNTIME COSTS, LOSS OF USE OF THE PRODUCT, LOSS OF DATA, COST OF ANY SUBSTITUTE PRODUCT, FACILITIES OR SERVICES OR CLAIMS OF CUSTOMERS FOR SUCH DAMAGES. This limitation of liability will not apply to claims for injury to persons or damage to property caused by the sole negligence or fault of KODAK or by persons under its direction or control. 88 A-61527 May 2006