Konica Minolta bizhub 4750 bizhub 4750/4050 Maintenance/Troubleshooting User G - Page 2

Table of contents, Cleaning This Machine, Checking and Replacing Consumables - toner

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Table of contents 1 Cleaning This Machine 1.1 Before getting started ...1-2 1.2 Cleaning the outside of this machine 1-4 Control Panel ...1-4 Exhaust Air Duct ...1-4 Outer Covers...1-4 Original Glass...1-5 Original Cover Pad ...1-5 2 Checking and Replacing Consumables 2.1 2.2 2.2.1 Checking the status of consumables 2-2 Consumables replacement messages 2-2 Checking the consumable level ...2-2 Replacing consumables ...2-3 Replacing a Toner Cartridge ...2-3 Handling a Toner Cartridge...2-3 Storing Toner Cartridges...2-3 Replacement procedure ...2-4 2.2.2 2.2.3 Replacing an Imaging Unit...2-5 Replacing a Staple Kit...2-7 3 Clearing Paper Jam and Staple Jam 3.1 3.2 3.2.1 3.2.2 3.2.3 3.2.4 3.2.5 3.2.6 3.2.7 3.2.8 3.2.9 3.3 3.4 To prevent a paper jam ...3-2 When a paper jam has occurred 3-3 Clearing a paper jam in the Manual Feed Tray 3-3 Clearing a paper jam in Tray 1 ...3-4 Clearing a paper jam in Tray 2/3/4...3-5 Clearing a paper jam in ADF ...3-6 Clearing a paper jam in the Front Cover 3-6 Clearing a paper jam in the Rear Cover 3-9 Clearing a paper jam in the Output Tray 3-10 Clearing a paper jam in the outlet of the Finisher 3-10 Clearing a paper jam in the rear of the Finisher 3-11 Troubleshooting for paper jam ...3-13 Clearing a staple jam ...3-15 4 Troubleshooting 4.1 4.2 4.3 4.3.1 4.3.2 4.3.3 4.4 4.5 4.5.1 4.5.2 4.6 4.7 The power is not turned on ...4-2 The Touch Panel is not displayed 4-3 Cannot print...4-4 Cannot print ...4-4 Problems on print quality ...4-7 When the bit count does not match between the server and the client 4-8 Cannot perform network scanning 4-10 Cannot perform fax/internet fax 4-11 Cannot perform Fax TX...4-11 Cannot perform Fax RX ...4-12 Cannot perform copy...4-13 Major messages and actions...4-15 Warning messages...4-15 [Maintenance/Troubleshooting] Contents-1

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[Maintenance/Troubleshooting]
Contents-1
Table of contents
1
Cleaning This Machine
1.1
Before getting started
....................................................................................................................
1-2
1.2
Cleaning the outside of this machine
............................................................................................
1-4
Control Panel
......................................................................................................................................
1-4
Exhaust Air Duct
.................................................................................................................................
1-4
Outer Covers
.......................................................................................................................................
1-4
Original Glass
......................................................................................................................................
1-5
Original Cover Pad
..............................................................................................................................
1-5
2
Checking and Replacing Consumables
2.1
Checking the status of consumables
............................................................................................
2-2
Consumables replacement messages
................................................................................................
2-2
Checking the consumable level
..........................................................................................................
2-2
2.2
Replacing consumables
.................................................................................................................
2-3
2.2.1
Replacing a Toner Cartridge
...............................................................................................................
2-3
Handling a Toner Cartridge
.................................................................................................................
2-3
Storing Toner Cartridges
.....................................................................................................................
2-3
Replacement procedure
.....................................................................................................................
2-4
2.2.2
Replacing an Imaging Unit
..................................................................................................................
2-5
2.2.3
Replacing a Staple Kit
.........................................................................................................................
2-7
3
Clearing Paper Jam and Staple Jam
3.1
To prevent a paper jam
..................................................................................................................
3-2
3.2
When a paper jam has occurred
...................................................................................................
3-3
3.2.1
Clearing a paper jam in the Manual Feed Tray
...................................................................................
3-3
3.2.2
Clearing a paper jam in Tray 1
............................................................................................................
3-4
3.2.3
Clearing a paper jam in Tray 2/3/4
......................................................................................................
3-5
3.2.4
Clearing a paper jam in ADF
...............................................................................................................
3-6
3.2.5
Clearing a paper jam in the Front Cover
.............................................................................................
3-6
3.2.6
Clearing a paper jam in the Rear Cover
..............................................................................................
3-9
3.2.7
Clearing a paper jam in the Output Tray
...........................................................................................
3-10
3.2.8
Clearing a paper jam in the outlet of the Finisher
.............................................................................
3-10
3.2.9
Clearing a paper jam in the rear of the Finisher
................................................................................
3-11
3.3
Troubleshooting for paper jam
....................................................................................................
3-13
3.4
Clearing a staple jam
....................................................................................................................
3-15
4
Troubleshooting
4.1
The power is not turned on
............................................................................................................
4-2
4.2
The Touch Panel is not displayed
..................................................................................................
4-3
4.3
Cannot print
.....................................................................................................................................
4-4
4.3.1
Cannot print
........................................................................................................................................
4-4
4.3.2
Problems on print quality
....................................................................................................................
4-7
4.3.3
When the bit count does not match between the server and the client
.............................................
4-8
4.4
Cannot perform network scanning
.............................................................................................
4-10
4.5
Cannot perform fax/internet fax
..................................................................................................
4-11
4.5.1
Cannot perform Fax TX
.....................................................................................................................
4-11
4.5.2
Cannot perform Fax RX
....................................................................................................................
4-12
4.6
Cannot perform copy
....................................................................................................................
4-13
4.7
Major messages and actions
.......................................................................................................
4-15
Warning messages
............................................................................................................................
4-15