Konica Minolta bizhub C3110 bizhub C3110 Maintenance/Troubleshooting User Guid
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- Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 1
User's Guide: Maintenance/Troubleshooting - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 2
Replacing a Toner Cartridge ...2-3 Handling a Toner Cartridge...2-3 Storing Toner Cartridges...2-3 Replacement procedure ...2-4 Replacing an Imaging Unit...2-8 Replacing a Waste Toner Bottle ...2-13 Replacing the Transfer Roller...2-15 Replacing the Transfer Belt Unit ...2-17 Replacing a Fuser Unit - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 3
fax ...4-10 Cannot send a fax...4-10 Cannot perform Fax RX ...4-11 Cannot perform copy...4-12 Major messages and actions...4-14 Warning messages...4-14 Error messages ...4-15 Service call...4-17 5 Checking Counters 5.1 Checking the counter ...5-2 6 Index [Maintenance/Troubleshooting] Contents - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 4
1 Cleaning this Machine - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 5
instructions Fuser Unit because internal components such as the Fuser Unit light, Imaging Unit may be set this machine on an incline. - Do not touch the electric wiring, gears, or laser beam unit toner from spilling, keep this machine horizontal when carrying it. [Maintenance/Troubleshooting] 1-2 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 6
in the user's guide and other guidance information. Not doing so may cause injuries due to the product being dropped. - If any toner enters your eyes, immediately wash them with cool water, then contact your doctor. - The Fuser Unit is heated. The temperature of the Fuser Unit slowly reduces - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 7
so may cause a damage of this machine or an electric shock. 1.2.1 Cleaning the outside of this machine Control Panel Exhaust Air Duct Outer Covers [Maintenance/Troubleshooting] 1-4 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 8
1.2 Cleaning 1 Original Glass Original Cover Pad [Maintenance/Troubleshooting] 1-5 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 9
Paper Feed Rollers have been stained with paper powders or dust, a paper feeding failure may occur. Cleaning the Paper Feed Rollers of the Manual Feed Tray 1 Open the Manual Feed Tray. 2 Press up the center of the flip-top plate until the lock latches (white) at the right and left are locked - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 10
the optional Lower Feeder Unit is installed. 1 Open the Right Door of Tray 2. % When opening the Right Door of Tray 2, be sure to fold the Manual Feed Tray in advance. 2 Wipe off the Transport Roller with a soft and dry cloth. 3 Close the Right Door of Tray 2. [Maintenance/Troubleshooting] 1-7 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 11
1.2 Cleaning 1 Cleaning the Paper Feed Roller of the ADF 1 Open the ADF Feed Cover. 2 Wipe off the Paper Feed Roller at the rear side of the cover with a soft and dry cloth. 3 Close the ADF Feed Cover. [Maintenance/Troubleshooting] 1-8 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 12
the cover. % The cover is used later. Do not return it to the original position. 3 Remove Laser Lens Cleaning Tool from Tray 1. 4 Close Tray 1. [Maintenance/Troubleshooting] 1-9 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 13
. Inclining the Waste Toner Bottle may cause toner to spill. % For information on how to remove an Imaging Unit, refer to page 2-8. Cover the removed Imaging Unit with a cloth to keep from being affected by light. 7 Install the cover on the removed Imaging Unit. [Maintenance/Troubleshooting] 1-10 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 14
electricity to damage the product. % For information on how to install a Toner Cartridge, refer to page 2-3. % For information on how to install a Waste Toner Bottle, refer to page 2-13. % For information on how to install an Imaging Unit, refer to page 2-8. [Maintenance/Troubleshooting] 1-11 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 15
Close Tray 1. 15 In the same way, clean the laser lens at the position corresponding to each Imaging Unit. % The Laser Lens Cleaning Tool is an accessory of this machine. Return the Laser Lens Cleaner to the laser lens cleaner holder so that you do not lose it. [Maintenance/Troubleshooting] 1-12 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 16
2 Checking and Replacing Consumables - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 17
, Imaging Unit, Fuser Unit, Transfer Belt Unit, or Transfer Roller. dReference If a warning such as for toner replacement or a paper jam occurs on this machine, it can be sent to a registered E-mail address. For information on the setting procedure, refer to Chapter 1 "Using Web Connection" in [User - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 18
not follow the procedures described in this user's guide, is not included in the warranty. 2.2.1 Replacing a Toner Cartridge Handling a Toner Cartridge When handling a Toner Cartridge, be careful of the following. - This machine supports four Toner Cartridge: black, yellow, magenta, and cyan. When - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 19
Toner Cartridge is not covered by the warranty. Such a failure or problem is not subject to technical support. 1 Check the color of the exhausted toner in the Message Window of the Control Panel. 2 Open the Front Door. 3 Pull the lever at the front left. YMC K [Maintenance/Troubleshooting - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 20
so may cause toner to splatter, which may result in burn injuries. 5 Check the color of the new Toner Cartridge. % To prevent toner from spilling, do not take the Toner Cartridge out of the bag until Step 4 is executed. 6 Take the Toner Cartridge out of the bag. [Maintenance/Troubleshooting] 2-5 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 21
that the color of the Toner Cartridge matches that of the insertion slot in the main unit, then push the Toner Cartridge to the back. CAUTION Do not touch the copper terminal of the Toner Cartridge. Doing so may cause static electricity to damage the product. [Maintenance/Troubleshooting] 2-6 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 22
is not returned to its original position, the Front Door is not closed. % If it is difficult to operate the lever, push the lever unit to the back. 11 Check that the Toner Cartridge is set securely, then pull out the protection film. 12 Close the Front Door. [Maintenance/Troubleshooting] 2-7 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 23
surface of the OPC drum. Doing so may cause reduce printing quality. 1 Check the color of the Imaging Unit to be replaced in the Message Window of the Control Panel. 2 Open the Front Door. 3 Pull the lever at the front of the Toner Cartridge to the left. YMC K [Maintenance/Troubleshooting] 2-8 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 24
the Toner Cartridge may cause toner to spill. 5 Press up the Waste Toner Bottle to unlock. 6 Hold the handles at the right and left of the Waste Toner Bottle, then carefully pull out the Waste Toner Bottle. % Inclining the Waste Toner Bottle may cause toner to spill. [Maintenance/Troubleshooting - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 25
service or follow the regulations in your region. WARNING Do not throw a toner or a toner container into a fire. Doing so may cause toner to splatter, which may result in burn injuries. 8 Check the color of the new Imaging Unit. 9 Take the Imaging Unit out of the bag. [Maintenance/Troubleshooting - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 26
2.2 Replacing consumables 2 10 Hold a new Imaging Unit with both your hands, then shake it several times as shown in the figure. % Do not touch the bottom of the Imaging Unit. Doing so may damage it and subsequently reduce printing quality. 11 Remove the protection cover of the Imaging Unit. - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 27
Check that the color of the new Imaging Unit matches that of the insertion slot in the main unit, then push the Imaging Unit to the back. CAUTION Do not touch the copper terminal of the Imaging Unit. Doing so may cause static electricity to damage the product. 14 Push the Waste Toner Bottle to the - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 28
position, the Front Door is not closed. 17 Close the Front Door. 2.2.3 Replacing a Waste Toner Bottle If the Waste Toner Bottle becomes full, this machine stops printing, and restarts printing after the Waste Toner Bottle is replaced. 1 Open the Front Door. [Maintenance/Troubleshooting] 2-13 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 29
new Waste Toner Bottle out of the package box. % Put the used Waste Toner Bottle in the plastic bag included in the package, then store it in the package box. % To dispose of the used Waste Toner Bottle, use the recovery service or follow the regulations in your region. [Maintenance/Troubleshooting - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 30
consumables 2 5 Push the Waste Toner Bottle to the back to lock it. 6 Close the Front Door. 2.2.4 Replacing the Transfer Roller After the Transfer Roller replacement message has appeared, printing is possible, but the printing quality reduces. Immediately replace the Transfer Roller. 1 Pull - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 31
(1), tilt the roller holder to the front side (2). 3 While holding the tabs, remove the Transfer Roller. 4 Take a new Transfer Roller out of the package box. 5 While holding the tabs, insert the shaft of the Transfer Roller into the bearing in the machine. [Maintenance/Troubleshooting] 2-16 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 32
Close the Right Door. 8 Select [UTILITY] - [Admin Settings] - [System Settings] - [Expert Adjustment] - [Life] - [REPLACE] - [TRANS. ROLLER], then reset the counter. 2.2.5 Replacing the Transfer Belt Unit After the Transfer Belt Unit replacement message has appeared, printing is possible, but the - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 33
2.2 Replacing consumables 2 3 Remove all of Toner Cartridge, Waste Toner Bottle, and Imaging Unit. % For information on how to remove a Toner Cartridge, refer to page 2-3. Inclining the Toner Cartridge may cause toner to spill. % For information on how to remove a Waste Toner Bottle, refer to - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 34
2.2 Replacing consumables 2 6 Insert the protection sheet under the Transfer Belt Unit. % Insert the protection sheet until it stops. 7 Lower the Transfer Belt Unit guide. 8 Hold the handles at the right and left, then carefully pull out the Transfer Belt Unit. % Pull out the Transfer Belt Unit - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 35
9 Take a new Transfer Belt Unit out of the package box. % Do not touch the surface of the Transfer Belt Unit. Also, do not remove the blue lever. 10 Remove the protection materials of the new Transfer Belt Unit. 11 Carefully insert the new Transfer Belt Unit along the guides at the right and left - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 36
2.2 Replacing consumables 2 13 Pull out the protection sheet. 14 Install the part at the top of the Right Door. 15 Close the Right Door. [Maintenance/Troubleshooting] 2-21 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 37
Imaging Unit, refer to page 2-8. 17 Close the Front Door. 18 Connect the power cable, then turn the power of this machine on. 19 Select [UTILITY] - [Admin Settings] - [System Settings] - [Expert Adjustment] - [Life] - [REPLACE] - [TRANS. BELT], then reset the counter. [Maintenance/Troubleshooting - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 38
Fuser Unit is too hot. This may cause burn injuries; therefore, turn the power off and leave the Fuser Unit for 20 minutes or more with the cover and each door open until it reaches room temperature. Then, replace the Fuser Unit with a new one. CAUTION High temperature! [Maintenance/Troubleshooting - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 39
2.2 Replacing consumables 2 4 Lower the levers at the right and left. 5 Remove the Fuser Unit. CAUTION High temperature! Do not touch the roller. Doing so may cause a burn injury. CAUTION High temperature! [Maintenance/Troubleshooting] 2-24 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 40
package box. % Do not touch the surface of the Fusing Roller. 7 Lower the lever at the bottom. 8 Insert a new Fuser Unit to the back until it is fixed. CAUTION Securely lock the lever. If the lever is not sufficiently locked, a setting error may be detected. [Maintenance/Troubleshooting] 2-25 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 41
Fuser Cover. 11 Close the Right Door. % If the Right Door is not closed, check that the Fuser Unit is installed correctly. 12 Select [UTILITY] - [Admin Settings] - [System Settings] - [Expert Adjustment] - [Life] - [REPLACE] - [FUS- ER UNIT], then reset the counter. [Maintenance/Troubleshooting - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 42
3 Clearing a Paper Jam - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 43
humid conditions? - Do you always align the paper guide to the paper size after loading paper into a tray? (If the paper guide is not aligned to the paper size, it may reduce Up to 150 sheets of plain paper or up to 10 sheets of special paper can be output from the output tray. If 150 or - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 44
machine, it will cause a paper feed failure, resulting in a paper jam. 7CAUTION - A print image is not fused before it is processed in the Fuser Unit. If you touch the print side, your hand may become stained with toner. When removing jammed paper, be careful not to touch the print side. Also, do - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 45
fold the Manual Feed Tray in advance. 2 Carefully pull out the jammed paper. NOTICE If you touch the surface of the Transfer Belt Unit or Transfer Roller, it may reduce printing quality. Be careful not to touch the surface of the Transfer Belt Unit or Transfer Roller. [Maintenance/Troubleshooting - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 46
Right Door. 3.2.3 Clearing a paper jam in Tray 1 CAUTION High temperature! The area around the Fuser Unit is hot. To avoid a burn injury, be careful not to touch any parts except for the opening the Right Door, be sure to fold the Manual Feed Tray in advance. [Maintenance/Troubleshooting] 3-5 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 47
or Transfer Roller, it may reduce printing quality. Be careful not to touch the surface of the Transfer Belt Unit or Transfer Roller. 3 Close the Right Door. 4 Pull out Tray 1, then remove any paper left in the tray. 5 Flip through the removed paper, then align - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 48
3.2.4 Clearing a paper jam in Tray 2 0 Tray 2 is available when the optional Lower Feeder Unit is installed. 1 Open the Right Door of Tray 2. % When opening the Right Door of Tray 2, be sure to fold the Manual Feed Tray in advance. 2 Carefully pull out the jammed paper. 3 Close the Right Door of - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 49
3.2 When a paper jam has occurred 3 3.2.5 Clearing a paper jam in ADF 1 Open the ADF Feed Cover. 2 Remove the remaining original from the Document Feed Tray of the ADF. 3 Open the Guide. % Check the jammed original. [Maintenance/Troubleshooting] 3-8 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 50
3.2 When a paper jam has occurred 3 4 Turn the Rotating Knob to remove the jammed original. 5 Close the Guide. 6 Open the ADF. [Maintenance/Troubleshooting] 3-9 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 51
3.2 When a paper jam has occurred 3 7 Remove the jammed original. 8 Close the ADF. 9 Close the ADF Feed Cover. [Maintenance/Troubleshooting] 3-10 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 52
3 3.2.6 Clearing a paper jam in the Duplex Option 1 Pull the lever (1), then open the Right Door (2). % When opening the Right Door, be sure to fold the Manual Feed Tray in advance. 2 Carefully pull out the jammed paper. 3 Close the Right Door. [Maintenance/Troubleshooting] 3-11 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 53
has occurred 3 3.2.7 Clearing a paper jam in the Fuser Unit CAUTION High temperature! The area around the Fuser Unit is hot. To avoid a burn injury, be careful the Right Door, be sure to fold the Manual Feed Tray in advance. 2 Press up the levers (2 places). [Maintenance/Troubleshooting] 3-12 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 54
3.2 When a paper jam has occurred 3 3 Open the Fuser Cover. CAUTION High temperature! Do not touch the roller. Doing so may cause a burn injury. CAUTION High temperature! [Maintenance/Troubleshooting] 3-13 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 55
it from the upper side of the Fuser Unit. NOTICE If you touch the surface of the Transfer Belt Unit or Transfer Roller, it may reduce printing quality. Be careful not to touch the surface of the Transfer Belt Unit or Transfer Roller. 5 Close the Fuser Cover. [Maintenance/Troubleshooting] 3-14 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 56
3.2 When a paper jam has occurred 3 6 Press down the levers (2 places). 7 Close the Right Door. [Maintenance/Troubleshooting] 3-15 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 57
Remove the damp paper, then replace it with new dry paper. Open and close the Right Door of this machine to reset. Recheck the paper path, then paper type using the printer driver. For information on the available paper, refer to Chapter 6 "Loading Paper" in [User's Guide: Introduction]. Do not load - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 58
envelopes into the Manual Feed Tray. Load thick paper, label sheets, postcards, glossy paper, or letterheads into Tray 1 or the Manual Feed Tray. on the available paper, refer to Chapter 6 "Loading Paper" in [User's Guide: Introduction]. Clean the Paper Feed Rollers. For details, refer to page - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 59
4 Troubleshooting - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 60
carried out on this machine, the Message Window may turn off. Check the following items: - Try to press the Copy/Power key. If this machine is in Power Save mode, press the Copy/Power key to display the Message Window. - Check that the Power Switch is turned on. [Maintenance/Troubleshooting] 4-2 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 61
the cause of memory shortage. If test printing fails, resolve any problems that may be occurring in the machine or with the printer driver. Refer to the user's manual of the application software to check the settings. Change the settings and try to print again. [Maintenance/Troubleshooting] 4-3 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 62
, resolve any problems that may be occurring in the machine or with the printer driver. Check with the network administrator. Configure authentication settings in enhanced security mode. For information on the authentication settings in enhanced security mode, refer to [User's Guide: Description of - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 63
to the settings you have configured. Images are not printed correctly. Paper is not fed from the specified paper tray. Check points Are the user name or account name, and password correct? Is the user authentication or account track enabled in the printer driver? Is the entered user name or - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 64
on print quality Description of problem No data is printed. Printed in jet black or all over in color. A print is faint. A print is dark. Cause A Toner Cartridge is damaged. One or more Imaging Unit are damaged. Paper is damp. The paper setting of the printer driver does not match the paper - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 65
Description of problem Image colors run. The background is dirty. The degree of gloss is uneven. Density is uneven. Cause A Toner Cartridge is damaged. One or more Imaging Unit are damaged. The Original Cover Pad is dirty. The Original Glass is dirty. A Toner Cartridge is damaged. Toner is running - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 66
the print server. 4 Open the Properties screen in the driver installed. 5 Select the [Sharing] tab, and select the [Share this printer] check box. 6 Click [Additional Drivers]. The Additional Drivers page appears. 7 Select the [x64] check box in the [Processor] column, and click [OK]. 8 Specify the - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 67
the [File Path] of the destination is correctly registered. If you are operating as a domain user, create a domain user name that is different from the local user name. If your domain user name is the same as the local user name, use the same password for both. [Maintenance/Troubleshooting] 4-9 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 68
the head of a fax number, check that the outside line number is correctly registered in [PBX CX Settings]. When setting [PBX CX Settings] to [OFF], you can enter "P" (pause) and the recipient fax number following the outside line number to call the outside line. [Maintenance/Troubleshooting] 4-10 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 69
is set. When PC-Fax RX is enabled, print the fax from the Memory RX User Box. If Memory RX is enabled, print the fax from the Memory RX User Box. Add paper. Clear the jammed paper. No fax can be received if the toner is exhausted. Replace the Toner Cartridge. [Maintenance/Troubleshooting] 4-11 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 70
setting? Is the (Copy mode) to adjust the density. Replace with Guide with the edges of the paper. Manually flatten the paper and re-load it into the paper tray. Remove the paper from the paper tray, turn it over, then load it again. Replace with new dry paper. [Maintenance/Troubleshooting - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 71
perform copy 4 Description of problem The area around an image gets smudged. Cannot switch to size? (When the reduced copying zoom ratio has been selected manually) Have settings been selected that cannot be combined? Remedy Clean the Original Cover settings. [Maintenance/Troubleshooting] 4-13 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 72
Replace the Fuser Unit. For details, refer to page 2-23. Prepare a new Waste Toner Bottle. Prepare the specified Imaging Unit. Prepare the specified Toner Cartridge. Add paper. Replace with the genuine Toner Cartridge. Replace with the genuine Imaging Unit. Select [Admin Settings] - [System Settings - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 73
error message in full screen mode. Message [Configuration has been changed.] [Power OFF and ON.] [Cover is Open] [Close properly.] [Misfeed detected.] [Install imaging unit.] [Install toner cartridge.] [Replace waste toner box.] [Replace the Imaging Unit.] [Replace Toner.] [Load papr or del] [PAPER - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 74
automatically. Enable PC-Fax TX. This error is remedied automatically. Multiple destinations cannot be specified for Polling RX. Specify only one destination. Cancel the job. Disconnect the USB device. Delete job logs. Scan the original in black and white. [Maintenance/Troubleshooting] 4-16 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 75
4.7 Major messages and actions 4 Service call If a service call has appeared, restart this machine. If the problem is not resolved after this machine has been restarted, check the displayed trouble code number, then contact your service representative. [Maintenance/Troubleshooting] 4-17 - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 76
5 Checking Counters - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 77
color scanned in Scan mode. Check the total number of pages scanned in Fax mode, total number of pages printed in a file received by fax, and total number of pages received by fax settings, refer to Chapter 1 "Using Web Connection" in [User's Guide: Applied Functions]. [Maintenance/Troubleshooting - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 78
6 Index - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 79
Fuser Unit 3-12 Lower Feeder Unit 3-7 Manual Feed Tray 3-3 Transfer Roller 3-3 Tray 1 3-5 S Service Call 4-17 T Toner Cartridge 2-3 Handle 2-3 Replace 2-4 Store 2-3 Transfer Belt Replace 2-17 Transfer Roller Replace 2-15 Troubleshooting Copy 4-12 Fax RX 4-11 Fax TX 4-10 Internet Fax - Konica Minolta bizhub C3110 | bizhub C3110 Maintenance/Troubleshooting User Guid - Page 80
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User's Guide: Maintenance/Troubleshooting