Konica Minolta bizhub C3110 bizhub C3110 Maintenance/Troubleshooting User Guid - Page 68

Cannot send a fax, Or set Check Dest. & Send to Disable

Page 68 highlights

4.5 Cannot send a fax 4 4.5 Cannot send a fax 4.5.1 Cannot send a fax Description of problem Cannot send data. Check points Was the transmission procedure carried out correctly? Is the fax number you entered for the destination correct? Is the Address Book registered correctly? Is the telephone line setting correct? Is the modular cable connected correctly? Is there a problem with the receiving machine? Was the sender's fax number correctly registered with "Check Dest. & Send"? Is [PBX CX Settings] set correctly when you are using this machine in the PBX environment? Remedy Check the transmission procedure, then resend the fax. If you are using the Address Book, the registered fax number may be incorrect. Print the Speed Dial list to check whether the numbers are registered correctly. Does the setting in [Dialing Method] match the telephone line being used? Check the setting and correct it if an error is found. Is the modular cable connected? Check the modular cable connection and, if unplugged, plug it in securely. Are TEL and LINE connected inversely? Check the modular cable connection and, if unplugged, plug it in securely. Is the power of the receiving facsimile turned off, is it out of paper or is there another problem? Call the recipient to determine whether there is a problem. Check that the fax number registered with the recipient is correct. Or set Check Dest. & Send to Disable, then send a fax. When setting [PBX CX Settings] to [ON] and dialing the recipient for which [E] is registered at the head of a fax number, check that the outside line number is correctly registered in [PBX CX Settings]. When setting [PBX CX Settings] to [OFF], you can enter "P" (pause) and the recipient fax number following the outside line number to call the outside line. [Maintenance/Troubleshooting] 4-10

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[Maintenance/Troubleshooting]
4-10
4.5
Cannot send a fax
4
4.5
Cannot send a fax
4.5.1
Cannot send a fax
Description of problem
Check points
Remedy
Cannot send data.
Was the transmission proce-
dure carried out correctly?
Check the transmission procedure, then
resend the fax.
Is the fax number you en-
tered for the destination cor-
rect?
Is the Address Book regis-
tered correctly?
If you are using the Address Book, the
registered fax number may be incorrect.
Print the Speed Dial list to check wheth-
er the numbers are registered correctly.
Is the telephone line setting
correct?
Does the setting in [Dialing Method]
match the telephone line being used?
Check the setting and correct it if an er-
ror is found.
Is the modular cable con-
nected correctly?
Is the modular cable connected?
Check the modular cable connection
and, if unplugged, plug it in securely.
Are TEL and LINE connected inversely?
Check the modular cable connection
and, if unplugged, plug it in securely.
Is there a problem with the
receiving machine?
Is the power of the receiving facsimile
turned off, is it out of paper or is there
another problem?
Call the recipient to determine whether
there is a problem.
Was the sender's fax number
correctly registered with
"Check Dest. & Send"?
Check that the fax number registered
with the recipient is correct.
Or set Check Dest. & Send to Disable,
then send a fax.
Is [PBX CX Settings] set cor-
rectly when you are using this
machine in the PBX environ-
ment?
When setting [PBX CX Settings] to [ON]
and dialing the recipient for which [E] is
registered at the head of a fax number,
check that the outside line number is
correctly registered in [PBX CX Set-
tings].
When setting [PBX CX Settings] to
[OFF], you can enter "P" (pause) and the
recipient fax number following the out-
side line number to call the outside line.