Konica Minolta bizhub C3110 bizhub C3110 Maintenance/Troubleshooting User Guid - Page 43

[Maintenance/Troubleshooting]

3-2

3.1

To prevent a paper jam

3

3

Clearing a Paper Jam

3.1

To prevent a paper jam

To prevent a paper jam, check the following points.

-

Do the paper match the specifications of this machine?

-

Is the paper (in particular, the feeding side) even?

-

Is this machine installed on a stable and horizontal location that has a hard and even surface?

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Is the paper kept away from humid conditions?

-

Do you always align the paper guide to the paper size after loading paper into a tray? (If the paper guide

is not aligned to the paper size, it may reduce printing quality, cause a paper jam, or damage the ma-

chine.)

-

Is the paper loaded into a tray with the required side facing upward? (The arrow indicating the print side

of paper may be shown on the packing label of paper.)

To prevent a paper jam, avoid the following actions.

-

Do not load paper that is folded, creased, embossed, or bent into a tray.

-

Do not load jammed paper into a tray more than once.

-

Do not load a stack of paper into a tray. (When a stack of paper is fed, remove it from the tray once,

then flip through the paper to separate sheets.)

-

Do not load paper of different types, sizes, or weights together into a tray.

-

Do not load a quantity of paper that exceeds the maximum capacity of the paper tray in the tray.

-

Do not leave a quantity of paper that exceeds the maximum capacity of the output tray. (Up to 150

sheets of plain paper or up to 10 sheets of special paper can be output from the output tray. If 150 or

more sheets of plain paper or 10 or more sheets of special paper are left in the output tray, it will causes

a paper jam.)

Section	Page
Table of contents	2
1 Cleaning this Machine	5
1.1 Before getting started	5
1.2 Cleaning	7
1.2.1 Cleaning the outside of this machine	7
Control Panel	7
Exhaust Air Duct	7
Outer Covers	7
Original Glass	8
Original Cover Pad	8
1.2.2 Cleaning the Paper Feed Rollers	9
Cleaning the Paper Feed Rollers of the Manual Feed Tray	9
Cleaning the Paper Feed Rollers of Tray 1/2	10
Cleaning the Transport Roller of Tray 2	10
Cleaning the Paper Feed Roller of the ADF	11
1.2.3 Cleaning the Laser Lenses	12
2 Checking and Replacing Consumables	17
2.1 Checking the status of consumables	17
Consumables replacement messages	17
Checking the consumable level	17
2.2 Replacing consumables	18
2.2.1 Replacing a Toner Cartridge	18
Handling a Toner Cartridge	18
Storing Toner Cartridges	18
Replacement procedure	19
2.2.2 Replacing an Imaging Unit	23
2.2.3 Replacing a Waste Toner Bottle	28
2.2.4 Replacing the Transfer Roller	30
2.2.5 Replacing the Transfer Belt Unit	32
2.2.6 Replacing a Fuser Unit	38
3 Clearing a Paper Jam	43
3.1 To prevent a paper jam	43
3.2 When a paper jam has occurred	44
3.2.1 Paper jam message screen	44
3.2.2 Clearing a paper jam in the Manual Feed Tray or Transfer Roller	44
Clear procedure	45
3.2.3 Clearing a paper jam in Tray 1	46
Clear procedure	46
3.2.4 Clearing a paper jam in Tray 2	48
3.2.5 Clearing a paper jam in ADF	49
3.2.6 Clearing a paper jam in the Duplex Option	52
3.2.7 Clearing a paper jam in the Fuser Unit	53
Clear procedure	53
3.3 Troubleshooting for paper jam	57
4 Troubleshooting	60
4.1 The power is not turned on	60
4.2 When the Message Window is not displayed	60
4.3 Cannot print	61
4.3.1 Cannot print	61
4.3.2 Problems on print quality	64
4.3.3 When the bit count does not match between the server and the client	66
4.4 Cannot perform network scanning	67
4.5 Cannot send a fax	68
4.5.1 Cannot send a fax	68
4.5.2 Cannot perform Fax RX	69
4.6 Cannot perform copy	70
4.7 Major messages and actions	72
Warning messages	72
Error messages	73
Service call	75
5 Checking Counters	77
5.1 Checking the counter	77

Konica Minolta bizhub C3110 bizhub C3110 Maintenance/Troubleshooting User Guid - Page 43

Clearing a Paper Jam, 3.1 To prevent a paper jam, then flip through the paper to separate sheets.

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