Kyocera TASKalfa 4551ci TASKalfa 3051ci/3551ci/4551ci/5551ci Operation Guide R - Page 471

Symptom, Checkpoints, Corrective Actions, Reference, Troubleshooting > Troubleshooting

Page 471 highlights

Troubleshooting > Troubleshooting Symptom Checkpoints Copies have a moire pattern (dots grouped together in patterns and not aligned uniformly). Is the original a printed photograph? Corrective Actions Reference Page Set the original image to [Printer Output] page 6-23 or [Book/Magazine] in [Photo]. Texts are not clearly printed. Did you choose appropriate image quality for the original? Select appropriate image quality. page 6-23 Black or color dots appear on the white background when white original is scanned. Is the original holder or the glass platen dirty? Is the transfer roller dirty? ― Clean the original holder or the glass platen. Brush the transfer roller clean. Run [Developer Refresh]. page 10-2 page 10-5 page 10-43 Printouts are fuzzy. Images are skewed. Paper often jams. Is the machine being used in conditions Use in an environment that has suitable ― of very humid, or humidity or humidity. temperature rapidly changes? ― Run [Drum Refresh]. page 10-42 Are the originals loaded correctly? Is the paper loaded correctly? Have you printed out from Fiery? Is the paper loaded correctly? ― Is the paper of the supported type? Is it in good condition? Is the paper curled, folded or wrinkled? Are there any loose scraps or jammed paper in the machine? When placing originals on the platen, align page 5-2 them with the original size indicator plates. When placing originals in the document processor, align the original width guides securely before placing the originals. page 5-3 Check the position of the paper width guides. page 3-18 page 3-26 Run [Cassette Alignment] in the Fiery ― screen. Load the paper correctly. page 3-18 page 3-26 Turn the orientation 180 degrees around in which the paper is positioned. page xv page 3-18 page 3-26 Remove the paper, turn it over, and reload it. page 3-18 Replace the paper with new paper. page 3-18 Remove any jammed paper. page 10-44 10-19

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10-19
Troubleshooting > Troubleshooting
Copies have a moire pattern
(dots grouped together in
patterns and not aligned
uniformly).
Is the original a printed photograph?
Set the original image to [Printer Output]
or [Book/Magazine] in [Photo].
page 6-23
Texts are not clearly printed.
Did you choose appropriate image
quality for the original?
Select appropriate image quality.
page 6-23
Black or color dots appear on
the white background when
white original is scanned.
Is the original holder or the glass platen
dirty?
Clean the original holder or the glass
platen.
page 10-2
Is the transfer roller dirty?
Brush the transfer roller clean.
page 10-5
Run [Developer Refresh].
page 10-43
Printouts are fuzzy.
Is the machine being used in conditions
of very humid, or humidity or
temperature rapidly changes?
Use in an environment that has suitable
humidity.
Run [Drum Refresh].
page 10-42
Images are skewed.
Are the originals loaded correctly?
When placing originals on the platen, align
them with the original size indicator plates.
page 5-2
When placing originals in the document
processor, align the original width guides
securely before placing the originals.
page 5-3
Is the paper loaded correctly?
Check the position of the paper width
guides.
page 3-18
page 3-26
Have you printed out from Fiery?
Run [Cassette Alignment] in the Fiery
screen.
Paper often jams.
Is the paper loaded correctly?
Load the paper correctly.
page 3-18
page 3-26
Turn the orientation 180 degrees around
in which the paper is positioned.
page xv
page 3-18
page 3-26
Is the paper of the supported type? Is it
in good condition?
Remove the paper, turn it over, and
reload it.
page 3-18
Is the paper curled, folded or wrinkled?
Replace the paper with new paper.
page 3-18
Are there any loose scraps or jammed
paper in the machine?
Remove any jammed paper.
page 10-44
Symptom
Checkpoints
Corrective Actions
Reference
Page