LG LSE4615ST Owners Manual - Page 53

Before Calling for Service - reviews

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TROUBLESHOOTING 53 ENGLISH Before Calling for Service Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance. Symptoms Range is not level. Cannot move appliance easily. Appliance must be accessible for service. Oven control beeps and displays any F code error. Surface units will not maintain a rolling boil or cooking is not fast enough Surface units do not work properly Surface unit stops glowing when changed to a lower setting Areas of discoloration on the cooktop Frequent cycling on and off of surface units Possible Causes / Solutions •• Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust leveling legs at base of range until the oven rack is level. •• Be sure floor is level and strong and stable enough to adequately support range. •• If floor is sagging or sloping, contact a carpenter to correct the situation. •• Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are square and have sufficient room for range clearance. •• Cabinets not square or are built in too tightly. Contact builder or installer to make appliance accessible. •• Carpet interferes with range. Provide sufficient space so range can be lifted over carpet. •• Anti-tip device engaged. •• Electronic control has detected a fault condition. Turn the Oven mode knob to the Off position to clear the display and stop beeping. Reprogram oven. If fault recurs, record fault number. Turn the Oven mode knob to the Off position and contact a Service agent. CODE F-3 F-9 CAUSE Key short error Oven not heating •• Improper cookware being used. - Use pans which are flat and match the diameter of the surface unit selected. •• In some areas, the power(voltage) may be low. - Cover pan with a lid until desired heat is obtained. •• A fuse in your home may be blown or the circuit breaker tripped. - Replace the fuse or reset the circuit breaker. •• Cooktop controls improperly set. - Check to see the correct control is set for the surface unit you are using. •• This is normal. The unit is still on and hot. •• Food spillovers not cleaned before next use. - See Cleaning the Glass-Ceramic Cooktop section. •• Hot surface on a model with a light-colored cooktop. - This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools. •• This is normal. - The element will cycle on and off to maintain the heat setting.

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53
TROUBLESHOOTING
ENGLISH
Before Calling for Service
Before you call for service, review this list. It may save you time and expense. The list includes common
occurrences that are not the result of defective workmanship or materials in this appliance.
Symptoms
Possible Causes / Solutions
Range is not level.
•
Poor installation. Place oven rack in center of oven. Place a level on the oven
rack. Adjust leveling legs at base of range until the oven rack is level.
•
Be sure floor is level and strong and stable enough to adequately support range.
•
If floor is sagging or sloping, contact a carpenter to correct the situation.
•
Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are
square and have sufficient room for range clearance.
Cannot move
appliance easily.
Appliance must be
accessible for service.
•
Cabinets not square or are built in too tightly. Contact builder or installer to make
appliance accessible.
•
Carpet interferes with range. Provide sufficient space so range can be lifted over
carpet.
•
Anti-tip device engaged.
Oven control beeps
and displays any F
code error.
•
Electronic control has detected a fault
condition. Turn the Oven mode knob
to the
Off
position to clear the display
and stop beeping. Reprogram oven.
If fault recurs, record fault number.
Turn the Oven mode knob to the
Off
position and contact a Service agent.
CODE
CAUSE
F-3
Key short error
F-9
Oven not heating
Surface units will not
maintain a rolling boil
or cooking is not fast
enough
•
Improper cookware being used.
- Use pans which are flat and match the diameter of the surface unit selected.
•
In some areas, the power(voltage) may be low.
- Cover pan with a lid until desired heat is obtained.
Surface units do not
work properly
•
A fuse in your home may be blown or the circuit breaker tripped.
- Replace the fuse or reset the circuit breaker.
•
Cooktop controls improperly set.
- Check to see the correct control is set for the surface unit you are using.
Surface unit stops
glowing when
changed to a lower
setting
•
This is normal. The unit is still on and hot.
Areas of discoloration
on the cooktop
•
Food spillovers not cleaned before next use.
- See Cleaning the Glass-Ceramic Cooktop section.
•
Hot surface on a model with a light-colored cooktop.
- This is normal. The surface may appear discolored when it is hot. This is
temporary and will disappear as the glass cools.
Frequent cycling on
and off of surface
units
•
This is normal.
- The element will cycle on and off to maintain the heat setting.