LG LSE4615ST Owners Manual - Page 56
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56 TROUBLESHOOTING Symptoms Oven door does not open after a Self Clean cycle * The oven does not clean after a Self Clean cycle * CLEAN and door flash in the display * LOCKED is on in the display when you want to cook * Burning or oily odor emitting from the vent Oven racks are difficult to slide * Moisture collects on oven window or steam comes from oven vent A chime sounds when surface elements are turned on. Trouble connecting appliance and smartphone to Wi-Fi network Possible Causes / Solutions •• Oven is too hot. - Allow the oven to cool below locking temperature. •• Allow about one hour for the oven to cool after the completion of a Self Clean cycle. The door can be opened when the lock is no longer displayed. •• The control and door may be locked. •• Oven controls not properly set. - See the Self Clean section. •• Oven was heavily soiled. - Clean up heavy spillovers before starting the clean cycle. Heavily soiled ovens may need to Self Clean again or for a longer period of time. •• The Self Clean cycle has been selected, but the door is not closed. - Close the oven door. •• The oven door is locked because the temperature inside the oven has not dropped below the locking temperature. - Turn the oven mode knob to the Off position. Allow the oven to cool. •• This is normal in a new oven and will disappear in time. - To speed the process, set a Self Clean cycle for a minimum of 3 hours. See the Self Clean section. (For Model : LSE4615, LSE4613) •• The shiny, silver-colored racks were cleaned in a Self Clean cycle. - Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven racks with the paper towel. •• This is normal when cooking foods high in moisture. •• Excessive moisture was used when cleaning the window. •• When any cooktop burner is activated, a chime sounds to indicate the cooktop is in use. •• The password for the Wi-Fi network was entered incorrectly. - Delete your home Wi-Fi network and begin the registration process again. •• Mobile data for your smartphone is turned on. - Turn off the Mobile data on your smartphone before registering the appliance. •• The wireless network name (SSID) is set incorrectly. - The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) •• The router frequency is not 2.4 GHz. - Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer. •• The distance between the appliance and the router is too far. - If the appliance is too far from the router, the signal may be weak and the connection may not be configured correctly. Move the router closer to the appliance or purchase and install a Wi-Fi repeater. * For Model : LSE4615 / LSE4613