LG R975GM Owners Manual - Page 31

TROUBLESHOOTING 31 ENGLISH Symptom The product is noisier than usual. The robot cleaner will not run. The brush will not spin. The robot cleaner runs abnormally. The robot cleaner cannot be operated using the remote control. The robot cleaner is placed on the charging station, but the battery is not charging. Cause and Solution Brush is clogged with foreign substances. •• Remove foreign substances from the brush. Brush case is not installed properly. •• Install the brush case properly. The robot cleaner is cleaning against the grain of the flooring. •• The robot cleaner may be noisier than usual if it is cleaning against the grain of the floor. Main power switch of the robot cleaner is turned off. •• Turn on the main power switch at the back of the robot cleaner. Battery is discharged completely. •• If needed, manually move the robot cleaner to the home station to charge. Brush is not installed correctly. •• Separate and install the brush again. Brush is clogged with foreign substances. •• Remove foreign substances from the brush. Sensor is blocked with foreign substances. •• Wipe the sensor with a soft cloth. Wheel is blocked with foreign substances. •• Remove foreign substances from the wheels. Batteries of the remote control are dead. •• Replace the batteries in the remote control. Robot cleaner is far away from the remote control. •• Stand within 10 ft (3 m) of the robot cleaner to use the remote. Robot cleaner is turned off. •• Turn on the robot cleaner. Battery charging indicator of the home station is not turned on. •• Make sure the home station is plugged into an outlet. •• If the battery charging indicator light is on, turn the main power switch off and on to reset the robot cleaner. Charging terminals are dirty. •• Remove any foreign substances from the charging terminals and wipe the charging terminals with a soft cloth.