Lenovo 4187RVU Lenovo IdeaPad S9e, S10e and S10 Hardware Maintenance Manual - Page 34

Diagnostics, using, PC-Doctor

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Diagnostics using PC-Doctor for DOS The IdeaPad computer has a test program called PC-Doctor for DOS (hereafter called PC-Doctor.) You can detect errors by running the diagnostics test included in PC-Doctor. This section is an overview of the procedure. For details that depend on model-unique functions, refer to "IdeaPad S9e, S10e, and S10" on page 45. Note: PC-Doctor for DOS is available at following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic CD or DVD, follow the instruction on the Web site. For some possible configurations of the computer, PC-Doctor might not run correctly. To avoid this problem, you need to initialize the computer setup by use of the BIOS Setup Utility before you run PC-Doctor. To enter the BIOS Setup Utility, do as follows: 1. Turn on the computer. 2. When the Lenovo logo comes up, immediately press F2 to enter the BIOS Setup Utility. Note: If the customer has set a supervisor password, the BIOS Setup Utility menu appears after the password is entered. If the customer has set a user password, you can start the utility by entering that password; however, you cannot change all of the parameters. On the BIOS Setup Utility screen, press F9, Enter, F10, and then Enter. Note: When you initialize the computer configuration, some devices are disabled, such as the serial port. If you test one of these devices, you will need to enable it by using Configuration utility for DOS. The utility is available on the following Web site: http://www.lenovo.com/support Testing the computer To run the test, do as follows: 1. Insert the PC-Doctor disc into the optical drive; then power on the computer. If the computer cannot be powered on, go to "Power system checkout" on page 29, and check the power sources. If an error code appears, go to "Symptom-to-FRU index" on page 39. On the first screen, select the model and press Enter. Follow the instructions on the screen. 2. The main panel of PC-Doctor appears. 3. Select Diagnostics with the arrow keys, and press Enter. A pull-down menu appears. (Its exact form depends on the model.) Note: PC-Doctor menu does not mean the formal support device list. Some unsupported device names may appear in the PC-Doctor menu. 26 IdeaPad S9e, S10e, and S10 Hardware Maintenance Manual

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Diagnostics
using
PC-Doctor
for
DOS
The
IdeaPad
computer
has
a
test
program
called
PC-Doctor
for
DOS
(hereafter
called
PC-Doctor
.)
You
can
detect
errors
by
running
the
diagnostics
test
included
in
PC-Doctor.
This
section
is
an
overview
of
the
procedure.
For
details
that
depend
on
model-unique
functions,
refer
to
“IdeaPad
S9e,
S10e,
and
S10”
on
page
45.
For
some
possible
configurations
of
the
computer,
PC-Doctor
might
not
run
correctly.
To
avoid
this
problem,
you
need
to
initialize
the
computer
setup
by
use
of
the
BIOS
Setup
Utility
before
you
run
PC-Doctor.
To
enter
the
BIOS
Setup
Utility,
do
as
follows:
1.
Turn
on
the
computer.
2.
When
the
Lenovo
logo
comes
up,
immediately
press
F2
to
enter
the
BIOS
Setup
Utility.
Note:
If
the
customer
has
set
a
supervisor
password,
the
BIOS
Setup
Utility
menu
appears
after
the
password
is
entered.
If
the
customer
has
set
a
user
password,
you
can
start
the
utility
by
entering
that
password;
however,
you
cannot
change
all
of
the
parameters.
On
the
BIOS
Setup
Utility
screen,
press
F9,
Enter,
F10,
and
then
Enter.
Note:
When
you
initialize
the
computer
configuration,
some
devices
are
disabled,
such
as
the
serial
port.
If
you
test
one
of
these
devices,
you
will
need
to
enable
it
by
using
Configuration
utility
for
DOS.
The
utility
is
available
on
the
following
Web
site:
Testing
the
computer
To
run
the
test,
do
as
follows:
1.
Insert
the
PC-Doctor
disc
into
the
optical
drive;
then
power
on
the
computer.
If
the
computer
cannot
be
powered
on,
go
to
“Power
system
checkout”
on
page
29,
and
check
the
power
sources.
If
an
error
code
appears,
go
to
“Symptom-to-FRU
index”
on
page
39.
On
the
first
screen,
select
the
model
and
press
Enter.
Follow
the
instructions
on
the
screen.
2.
The
main
panel
of
PC-Doctor
appears.
3.
Select
Diagnostics
with
the
arrow
keys,
and
press
Enter.
A
pull-down
menu
appears.
(Its
exact
form
depends
on
the
model.)
Note:
PC-Doctor
menu
does
not
mean
the
formal
support
device
list.
Some
unsupported
device
names
may
appear
in
the
PC-Doctor
menu.
Note:
PC-Doctor
for
DOS
is
available
at
following
Web
site:
support
To
create
the
PC-Doctor
diagnostic
CD
or
DVD,
follow
the
instruction
on
the
Web
site.
26
IdeaPad
S9e,
S10e,
and
S10
Hardware
Maintenance
Manual