Lenovo B50-45 User Guide - Lenovo B40-xx, B50-xx, B50-30 Touch Notebook - Page 35

Troubleshooting, Other problems, Your computer does not, respond.

Page 35 highlights

Chapter 4. Troubleshooting Other problems Your computer does not respond. • To turn off your computer, press and hold the power button for 4 seconds or more. If the computer still does not respond, remove the battery pack and the AC power adapter. • Your computer might lock when it enters sleep mode during a communication operation. Disable the sleep timer when you are working on the network. The computer does not start from a device you want. • See the EFI list of the BIOS setup utility. Make sure that the BIOS setup utility is set so that the computer starts from the device you want. • Also make sure that the device from which the computer starts is enabled. Make sure that the device is included in the EFI list in the BIOS setup utility correctly. • Press F12 when the Lenovo logo appears on the screen while the computer is starting up to select the device you want the computer starts from. The connected external device does not work. • Do not connect or disconnect any external device cables other than USB while the computer power is on; otherwise, you might damage your computer. • When using a high power consumption external device such as an external USB optical disk drive, use an external device power adapter. Otherwise, the device might not be recognized, or system shut down might result. 29

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Chapter 4. Troubleshooting
29
Other problems
Your computer does not
respond.
• To
 
turn
 
off
 
your
 
computer,
 
press
 
and
 
hold
 
the
 
power
 
button
 
for
 
4
 
seconds
 
or
 
more.
 
If
 
the
 
computer
 
still
 
does
 
not
 
respond,
 
remove
 
the
 
battery
 
pack
 
and
 
the
 
AC
 
power
 
adapter.
 
• Your
 
computer
 
might
 
lock
 
when
 
it
 
enters
 
sleep
 
mode
 
during
 
a
 
communication
 
operation.
 
Disable
 
the
 
sleep
 
timer
 
when
 
you
 
are
 
working
 
on
 
the
 
network.
The computer does not start
from a device you want.
• See
 
the
 
EFI
 
list
 
of
 
the
 
BIOS
 
setup
 
utility.
 
Make
 
sure
 
that
 
the
 
BIOS
 
setup
 
utility
 
is
 
set
 
so
 
that
 
the
 
computer
 
starts
 
from
 
the
 
device
 
you
 
want.
 
Also
 
make
 
sure
 
that
 
the
 
device
 
from
 
which
 
the
 
computer
 
starts
 
is
 
enabled.
 
Make
 
sure
 
that
 
the
 
device
 
is
 
included
 
in
 
the
 
EFI
 
list
 
in
 
the
 
BIOS
 
setup
 
utility
 
correctly.
• Press
 
F12
 
when
 
the
 
Lenovo
 
logo
 
appears
 
on
 
the
 
screen
 
while
 
the
 
computer
 
is
 
starting
 
up
 
to
 
select
 
the
 
device
 
you
 
want
 
the
 
computer
 
starts
 
from.
The connected external
device does not work.
• Do
 
not
 
connect
 
or
 
disconnect
 
any
 
external
 
device
 
cables
 
other
 
than
 
USB
 
while
 
the
 
computer
 
power
 
is
 
on;
 
otherwise,
 
you
 
might
 
damage
 
your
 
computer.
• When
 
using
 
a
 
high
 
power
 
consumption
 
external
 
device
 
such
 
as
 
an
 
external
 
USB
 
optical
 
disk
 
drive,
 
use
 
an
 
external
 
device
 
power
 
adapter.
 
Otherwise,
 
the
 
device
 
might
 
not
 
be
 
recognized,
 
or
 
system
 
shut
 
down
 
might
 
result.