Home » Lenovo Manuals » Desktops » Lenovo ThinkCentre M55 » Manual Viewer

Lenovo ThinkCentre M55 Hardware Maintenance Manual - Page 49

PC-Doctor for Windows PE, Running diagnostics from the Rescue and Recovery workspace

View all Lenovo ThinkCentre M55 manuals

Add to My Manuals
Save this manual to your list of manuals

Page 49 highlights

Note: For some models, press the Esc key to enter Rescue and Recovery. 4. From the Rescue and Recovery workspace, select Diagnose hardware. 5. Follow the prompts on the screen. The computer will reboot. 6. When the computer restarts, the diagnostic program opens automatically. Select the diagnostic test you want to run. Press the F1 key for additional help. PC-Doctor for Windows PE Depending upon your machine type and model, you either have PC-Doctor for DOS or PC-Doctor for Windows PE on each Lenovo computer. The PC-Doctor for Windows PE diagnostic program is part of the Rescue and Recovery workspace. Use PC-Doctor for Windows PE, if you are unable to start the Windows operating system or if PC-Doctor for Windows has not been successful in isolating a possible problem. Running diagnostics from the Rescue and Recovery workspace You can run the PC-Doctor for Windows PE diagnostic program from the Rescue and Recovery workspace. To run diagnostics from the Rescue and Recovery workspace, use the following procedure: 1. Shut down the operating system and turn off the computer. 2. Repeatedly press and release the F11 key as you turn on the computer. 3. When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens. 4. From the Rescue and Recovery workspace, select Diagnose hardware. 5. The diagnostic program opens automatically. Select the diagnostic test you want to run. Press the F1 key for additional help. 6. Follow the instructions on the screen. Note: Rescue media includes PC-Doctor for Windows PE. For more information about rescue media, see the User Guide for the computer. Navigating through the diagnostics programs Use the cursor movement keys to navigate within the menus. • The Enter key is used to select a menu item. • The Esc key is used to back up to the previous menu. • For online help select F1. Running tests There are four ways to run the diagnostic tests. • Using the cursor movement keys, highlight Run Normal Test or Run Quick Test from the Diagnostics menu and then press Enter. This automatically runs a pre-defined group of tests from each test category. Run Normal Test runs a more extensive set of tests than does Run Quick Test and takes longer to complete. • Press F5 to automatically run all selected tests in all categories. • From within a test category, press Ctrl-Enter to automatically run only the selected tests in that category. • Using the cursor movement keys, highlight a single test within a test category, and then press Enter. This runs only that test. Chapter 5. Diagnostics 43

Section	Page
Chapter 1. About this manual	7
Important Safety Information	7
Strategy for replacing FRUs for CTO, CMV, and GAV products	8
Product definition	8
FRU Identification for CTO, CMV, and GAV products	8
Important information about replacing RoHS compliant FRUs	9
Chapter 2. Safety information	11
General safety	11
Electrical safety	11
Safety inspection guide	13
Handling electrostatic discharge-sensitive devices	13
Grounding requirements	14
Safety notices (multi-lingual translations)	14
Chapter 3. General information	37
The ThinkVantage™ Productivity Center program	37
Additional information resources	37
Physical specifications	37
Types 8009, 8791, 8795, 8799, 8803, and 8807	37
Types 6488, 8010, 8792, 8796, 8800, 8804, 8808, and 9168	38
Types 8011, 8793, 8797, 8801, 8805, 8810, and 9166	39
Types 6487, 8012, 8794, 8798, 8802, 8806, 8811, and 9167	40
Chapter 4. General Checkout	43
Problem determination tips	44
Chapter 5. Diagnostics	47
PC-Doctor for Windows	47
PC-Doctor for DOS	47
Creating a diagnostic CD image	47
Creating diagnostic diskettes	48
Running diagnostics from the CD or diskettes	48
Running diagnostics from the Rescue and Recovery workspace	48
PC-Doctor for Windows PE	49
Running diagnostics from the Rescue and Recovery workspace	49
Navigating through the diagnostics programs	49
Running tests	49
Test results	50
Fixed disk advanced test (FDAT)	50
Quick and Full erase - hard drive	52
Viewing the test log	52
Chapter 6. Using the Setup Utility	53
Starting the Setup Utility program	53
Viewing and changing settings	53
Exiting from the Setup Utility program	53
Using passwords	53
User Password	53
Administrator Password	54
Setting, changing, and deleting a password	54
Selecting a startup device	54
Selecting a temporary startup device	54
Changing the startup device sequence	54
Advanced settings	55
Chapter 7. Symptom-to-FRU Index	57
Hard disk drive boot error	57
Power Supply Errors	57
Diagnostic error codes	58
Beep symptoms	76
No-beep symptoms	78
POST error codes	78
Miscellaneous error messages	80
Undetermined problems	82
Chapter 8. FRU lists	85
Machine Type 6487	85
Machine Type 6488	96
Machine Type 8009	106
Machine Type 8010	116
Machine Type 8011	120
Machine Type 8012	129
Machine Type 8791	141
Machine Type 8792	151
Machine Type 8793	161
Machine Type 8794	171
Machine Type 8795	181
Machine Type 8796	190
Machine Type 8797	200
Machine Type 8798	209
Machine Type 8799	219
Machine Type 8800	231
Machine Type 8801	243
Machine Type 8802	254
Machine Type 8803	265
Machine Type 8804	277
Machine Type 8805	286
Machine Type 8806	296
Machine Type 8807	305
Machine Type 8808	318
Machine Type 8810	335
Machine Type 8811	349
Machine Type 9166	368
Machine Type 9167	372
Machine Type 9168	376
Chapter 9. Additional Service Information	381
Security features	381
Hardware controlled Passwords	381
Operating system password	381
Vital product data	381
BIOS levels	381
Flash update procedures	381
Updating (flashing) BIOS from a diskette or CD-ROM	382
Updating (flashing) BIOS from your operating system	382
Recovering from a POST/BIOS update failure	382
Power management	383
Automatic configuration and power interface (ACPI) BIOS	383
Automatic Power-On features	383
Recovering software using the Rescue and Recovery program	383
Appendix A. Notices	385
Television output notice	386

Match case Limit results 1 per page

Note:

For some models, press the Esc key to enter Rescue and Recovery.

From the Rescue and Recovery workspace, select

Diagnose hardware

Follow the prompts on the screen. The computer will reboot.

When the computer restarts, the diagnostic program opens automatically. Select the diagnostic test you

want to run. Press the F1 key for additional help.

PC-Doctor for Windows PE

Depending upon your machine type and model, you either have PC-Doctor for DOS or PC-Doctor for

Windows PE on each Lenovo computer. The PC-Doctor for Windows PE diagnostic program is part of the

Rescue and Recovery workspace. Use PC-Doctor for Windows PE, if you are unable to start the Windows

operating system or if PC-Doctor for Windows has not been successful in isolating a possible problem.

Running diagnostics from the Rescue and Recovery workspace

You can run the PC-Doctor for Windows PE diagnostic program from the Rescue and Recovery workspace.

To run diagnostics from the Rescue and Recovery workspace, use the following procedure:

Shut down the operating system and turn off the computer.

Repeatedly press and release the F11 key as you turn on the computer.

When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery

workspace opens.

From the Rescue and Recovery workspace, select

Diagnose hardware

The diagnostic program opens automatically. Select the diagnostic test you want to run. Press the F1

key for additional help.

Follow the instructions on the screen.

Note:

Rescue media includes PC-Doctor for Windows PE. For more information about rescue media,

see the

User Guide

for the computer.

Navigating through the diagnostics programs

Use the cursor movement keys to navigate within the menus.

•

The

Enter

key is used to select a menu item.

•

The

Esc

key is used to back up to the previous menu.

•

For online help select

Running tests

There are four ways to run the diagnostic tests.

•

Using the cursor movement keys, highlight

Run Normal Test

Run Quick Test

from the Diagnostics

menu and then press

Enter

. This automatically runs a pre-deﬁned group of tests from each test category.

Run Normal Test

runs a more extensive set of tests than does

Run Quick Test

and takes longer to

complete.

•

Press

to automatically run all selected tests in all categories.

•

From within a test category, press

Ctrl-Enter

to automatically run only the selected tests in that category.

•

Using the cursor movement keys, highlight a single test within a test category, and then press

Enter

This runs only that test.

Chapter 5

Diagnostics