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Strategy for replacing FRUs for CTO, CMV, and GAV products, Product definition - serial

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Strategy for replacing FRUs for CTO, CMV, and GAV products Product definition Dynamic Configure To Order (CTO) Custom Model Variant (CMV) General Announce Variant (GAV) This provides the ability for a customer to configure a Lenovo solution from an eSite, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label, PC Entitlement Warehouse (PEW), eSupport, and the HMM will include these products as the 4-digit machine type (MT) and 3-digit model, where model = 'CTO' (Example: 8129-CTO) This is a unique configuration that has been negotiated between Lenovo and the customer. A unique 4-digit MT and 3-digit model is provided to the customer to place orders (Example: 8129-W15) A CMV is a special bid offering. Therefore, it is NOT generally announced. • The machine type model (MTM) portion of the machine label is the 4-digit MT and 3-digit model, where model = 'CTO' (Example: 8129-CTO) The PRODUCT ID portion of the machine label is the 4-digit MT and 3-digit CMV model (Example: 8129-W15) • The PEW record is the 4-digit MT and 3-digit model, where model = 'CTO' (Example: 8129-CTO) • eSupport will show both the CTO and CMV machine type models (Example: 8129-CTO and 8129-W15 will be found on the eSupport site.) • The HMM will have the 4-digit MT and 3-digit CTO model only (Example: 8129-CTO) Again, CMVs are custom models and are not found in the HMM. This is a standard model (fixed configuration) GAVs are announced and offered to all customers. The MTM portion of the machine label is a 4-digit MT and 3-digit model, where model = a "fixed model number", not 'CTO' (Example: 8129-F1U) Also, PEW, eSupport, and the HMM will list these products under the same fixed model number. FRU Identification for CTO, CMV, and GAV products There are three information resources to identify which FRUs are used to support CTO, CMV, and GAV products. These sources are PEW, eSupport, and the HMM. Using PEW • PEW is the primary source for identifying FRU part numbers and FRU descriptions for the key commodities for CTO, CMV and GAV products at a MT - serial number level. An example of key commodities are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory. 2 Hardware Maintenance Manual

Section	Page
Chapter 1. About this manual	7
Important Safety Information	7
Strategy for replacing FRUs for CTO, CMV, and GAV products	8
Product definition	8
FRU Identification for CTO, CMV, and GAV products	8
Important information about replacing RoHS compliant FRUs	9
Chapter 2. Safety information	11
General safety	11
Electrical safety	11
Safety inspection guide	13
Handling electrostatic discharge-sensitive devices	13
Grounding requirements	14
Safety notices (multi-lingual translations)	14
Chapter 3. General information	37
The ThinkVantage™ Productivity Center program	37
Additional information resources	37
Physical specifications	37
Types 8009, 8791, 8795, 8799, 8803, and 8807	37
Types 6488, 8010, 8792, 8796, 8800, 8804, 8808, and 9168	38
Types 8011, 8793, 8797, 8801, 8805, 8810, and 9166	39
Types 6487, 8012, 8794, 8798, 8802, 8806, 8811, and 9167	40
Chapter 4. General Checkout	43
Problem determination tips	44
Chapter 5. Diagnostics	47
PC-Doctor for Windows	47
PC-Doctor for DOS	47
Creating a diagnostic CD image	47
Creating diagnostic diskettes	48
Running diagnostics from the CD or diskettes	48
Running diagnostics from the Rescue and Recovery workspace	48
PC-Doctor for Windows PE	49
Running diagnostics from the Rescue and Recovery workspace	49
Navigating through the diagnostics programs	49
Running tests	49
Test results	50
Fixed disk advanced test (FDAT)	50
Quick and Full erase - hard drive	52
Viewing the test log	52
Chapter 6. Using the Setup Utility	53
Starting the Setup Utility program	53
Viewing and changing settings	53
Exiting from the Setup Utility program	53
Using passwords	53
User Password	53
Administrator Password	54
Setting, changing, and deleting a password	54
Selecting a startup device	54
Selecting a temporary startup device	54
Changing the startup device sequence	54
Advanced settings	55
Chapter 7. Symptom-to-FRU Index	57
Hard disk drive boot error	57
Power Supply Errors	57
Diagnostic error codes	58
Beep symptoms	76
No-beep symptoms	78
POST error codes	78
Miscellaneous error messages	80
Undetermined problems	82
Chapter 8. FRU lists	85
Machine Type 6487	85
Machine Type 6488	96
Machine Type 8009	106
Machine Type 8010	116
Machine Type 8011	120
Machine Type 8012	129
Machine Type 8791	141
Machine Type 8792	151
Machine Type 8793	161
Machine Type 8794	171
Machine Type 8795	181
Machine Type 8796	190
Machine Type 8797	200
Machine Type 8798	209
Machine Type 8799	219
Machine Type 8800	231
Machine Type 8801	243
Machine Type 8802	254
Machine Type 8803	265
Machine Type 8804	277
Machine Type 8805	286
Machine Type 8806	296
Machine Type 8807	305
Machine Type 8808	318
Machine Type 8810	335
Machine Type 8811	349
Machine Type 9166	368
Machine Type 9167	372
Machine Type 9168	376
Chapter 9. Additional Service Information	381
Security features	381
Hardware controlled Passwords	381
Operating system password	381
Vital product data	381
BIOS levels	381
Flash update procedures	381
Updating (flashing) BIOS from a diskette or CD-ROM	382
Updating (flashing) BIOS from your operating system	382
Recovering from a POST/BIOS update failure	382
Power management	383
Automatic configuration and power interface (ACPI) BIOS	383
Automatic Power-On features	383
Recovering software using the Rescue and Recovery program	383
Appendix A. Notices	385
Television output notice	386

Match case Limit results 1 per page

Strategy for replacing FRUs for CTO, CMV, and GAV products

Product deﬁnition

Dynamic Conﬁgure To Order (CTO)

This provides the ability for a customer to conﬁgure

a Lenovo solution from an eSite, and have this

conﬁguration sent to fulﬁllment, where it is built

and shipped directly to the customer. The machine

label, PC Entitlement Warehouse (PEW), eSupport,

and the HMM will include these products as the

4-digit machine type (MT) and 3-digit model, where

model = 'CTO' (Example: 8129-CTO)

Custom Model Variant (CMV)

This is a unique conﬁguration that has been

negotiated between Lenovo and the customer. A

unique 4-digit MT and 3-digit model is provided to

the customer to place orders (Example: 8129-W15)

A CMV is a special bid offering. Therefore, it is NOT

generally announced.

•

The machine type model (MTM) portion of the

machine label is the 4-digit MT and 3-digit model,

where model = 'CTO' (Example: 8129-CTO) The

PRODUCT ID portion of the machine label is the

4-digit MT and 3-digit CMV model (Example:

8129-W15)

•

The PEW record is the 4-digit MT and 3-digit

model, where model = 'CTO' (Example:

8129-CTO)

•

eSupport will show both the CTO and CMV

machine type models (Example: 8129-CTO and

8129-W15 will be found on the eSupport site.)

•

The HMM will have the 4-digit MT and 3-digit

CTO model only (Example: 8129-CTO) Again,

CMVs are custom models and are not found in

the HMM.

General Announce Variant (GAV)

This is a standard model (ﬁxed conﬁguration) GAVs

are announced and offered to all customers. The

MTM portion of the machine label is a 4-digit

MT and 3-digit model, where model = a “ﬁxed

model number”, not 'CTO' (Example: 8129-F1U)

Also, PEW, eSupport, and the HMM will list these

products under the same ﬁxed model number.

FRU Identiﬁcation for CTO, CMV, and GAV products

There are three information resources to identify which FRUs are used to support CTO, CMV, and GAV

products. These sources are PEW, eSupport, and the HMM.

Using PEW

•

PEW

is the primary source for identifying FRU part numbers and FRU descriptions for the key commodities

for CTO, CMV and GAV products at a MT - serial number level. An example of key commodities are hard

disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory.

Hardware Maintenance Manual