Lenovo ThinkPad G41 (English) Service and Troubleshooting guide for the ThinkP - Page 34

Diagnosing, problems

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Solving computer problems Diagnosing problems If you have a problem with your computer, you can test it by using PC-Doctor® for Windows. To run PC-Doctor for Windows, do as follows: 1. Click Start. 2. Move the pointer to All Programs (in Windows other than Windows XP, Programs) and then to PC-Doctor for Windows. 3. Click PC-Doctor. 4. Choose one of the tests from either the Device Categories or the Test Scripts. Attention Running any tests may take several minutes. Make sure you have time to run the entire test; do not interrupt the test while it is running. The System Test of the Test Scripts runs some tests of critical hardware components, but it does not run all of the diagnostic tests in PC-Doctor for Windows. If PC-Doctor for Windows reports that all of the tests in the System Test have been run and that it has found no problems, consider running more of the tests in PC-Doctor for Windows. If you are preparing to contact IBM for support, be sure to print the test log so that you can rapidly provide information to the help technician. 12 ThinkPad® G40 Series Service and Troubleshooting Guide

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Diagnosing
problems
If
you
have
a
problem
with
your
computer,
you
can
test
it
by
using
PC-Doctor
®
for
Windows.
To
run
PC-Doctor
for
Windows,
do
as
follows:
1.
Click
Start
.
2.
Move
the
pointer
to
All
Programs
(in
Windows
other
than
Windows
XP,
Programs
)
and
then
to
PC-Doctor
for
Windows
.
3.
Click
PC-Doctor
.
4.
Choose
one
of
the
tests
from
either
the
Device
Categories
or
the
Test
Scripts
.
Attention
Running
any
tests
may
take
several
minutes.
Make
sure
you
have
time
to
run
the
entire
test;
do
not
interrupt
the
test
while
it
is
running.
The
System
Test
of
the
Test
Scripts
runs
some
tests
of
critical
hardware
components,
but
it
does
not
run
all
of
the
diagnostic
tests
in
PC-Doctor
for
Windows.
If
PC-Doctor
for
Windows
reports
that
all
of
the
tests
in
the
System
Test
have
been
run
and
that
it
has
found
no
problems,
consider
running
more
of
the
tests
in
PC-Doctor
for
Windows.
If
you
are
preparing
to
contact
IBM
for
support,
be
sure
to
print
the
test
log
so
that
you
can
rapidly
provide
information
to
the
help
technician.
Solving
computer
problems
12
ThinkPad
®
G40
Series
Service
and
Troubleshooting
Guide