Lenovo ThinkPad G41 (English) Service and Troubleshooting guide for the ThinkP - Page 47

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Solving computer problems If the optional Quick Charger is available, use it to charge the over-discharged battery. Problem: Your computer shuts down before the battery status indicator shows empty, -or- Your computer operates after the battery status indicator shows empty. Solution: Discharge and recharge the battery. Problem: The operating time for a fully charged battery is short. Solution: Discharge and recharge the battery. If your battery's operating time is still short, use a new battery. Problem: The computer does not operate with a fully charged battery. Solution: The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again. Problem: The battery does not charge. Solution: You cannot charge the battery when it is too hot. If the battery feels hot, remove it from the computer and allow it to cool to room temperature. After it cools, reinstall it and recharge the battery. If it still cannot be charged, have it serviced. Hard disk drive problems Problem: The hard disk drive makes a rattling noise intermittently. Solution: The rattling noise might be heard when: v The hard disk drive starts accessing the data or when it stops. v You are carrying the hard disk drive. v You are carrying your computer. This is a normal characteristic of a hard disk drive and is not a defect. Problem: The hard disk drive does not work. Solution: In the startup menu in IBM BIOS Setup Utility, make sure that the hard disk drive is included in the "Boot priority order" list. If it is included in the "Excluded from boot order" list, it is disabled. Select the entry for it in the list and press the x key. This moves the entry to the "Boot priority order" list. Chapter 2. Solving computer problems 25

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If
the
optional
Quick
Charger
is
available,
use
it
to
charge
the
over-discharged
battery.
Problem:
Your
computer
shuts
down
before
the
battery
status
indicator
shows
empty,
-or-
Your
computer
operates
after
the
battery
status
indicator
shows
empty.
Solution:
Discharge
and
recharge
the
battery.
Problem:
The
operating
time
for
a
fully
charged
battery
is
short.
Solution:
Discharge
and
recharge
the
battery.
If
your
battery’s
operating
time
is
still
short,
use
a
new
battery.
Problem:
The
computer
does
not
operate
with
a
fully
charged
battery.
Solution:
The
surge
protector
in
the
battery
might
be
active.
Turn
off
the
computer
for
one
minute
to
reset
the
protector;
then
turn
on
the
computer
again.
Problem:
The
battery
does
not
charge.
Solution:
You
cannot
charge
the
battery
when
it
is
too
hot.
If
the
battery
feels
hot,
remove
it
from
the
computer
and
allow
it
to
cool
to
room
temperature.
After
it
cools,
reinstall
it
and
recharge
the
battery.
If
it
still
cannot
be
charged,
have
it
serviced.
Hard
disk
drive
problems
Problem:
The
hard
disk
drive
makes
a
rattling
noise
intermittently.
Solution:
The
rattling
noise
might
be
heard
when:
v
The
hard
disk
drive
starts
accessing
the
data
or
when
it
stops.
v
You
are
carrying
the
hard
disk
drive.
v
You
are
carrying
your
computer.
This
is
a
normal
characteristic
of
a
hard
disk
drive
and
is
not
a
defect.
Problem:
The
hard
disk
drive
does
not
work.
Solution:
In
the
startup
menu
in
IBM
BIOS
Setup
Utility,
make
sure
that
the
hard
disk
drive
is
included
in
the
“Boot
priority
order”
list.
If
it
is
included
in
the
“Excluded
from
boot
order”
list,
it
is
disabled.
Select
the
entry
for
it
in
the
list
and
press
the
x
key.
This
moves
the
entry
to
the
“Boot
priority
order”
list.
Solving
computer
problems
Chapter
2.
Solving
computer
problems
25