Lenovo ThinkPad G41 (English) Service and Troubleshooting guide for the ThinkP - Page 72

Calling, service

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Most computers, operating systems, and application programs come with information that contains troubleshooting procedures and explanations of error messages and error codes. The information that comes with your computer also describes the diagnostic tests that you can perform. If you suspect a software problem, refer to the information for the operating system or application program. Calling for service Please have the following information ready: v Machine type, model, and serial number v Description of the problem v Exact wording of any error messages v Hardware and software configuration information To find the telephone number for the Support Center nearest you, see "Telephone numbers" in Chapter 3, "Getting help and service from IBM," on page 39. 50 ThinkPad® G40 Series Service and Troubleshooting Guide

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Most
computers,
operating
systems,
and
application
programs
come
with
information
that
contains
troubleshooting
procedures
and
explanations
of
error
messages
and
error
codes.
The
information
that
comes
with
your
computer
also
describes
the
diagnostic
tests
that
you
can
perform.
If
you
suspect
a
software
problem,
refer
to
the
information
for
the
operating
system
or
application
program.
Calling
for
service
Please
have
the
following
information
ready:
v
Machine
type,
model,
and
serial
number
v
Description
of
the
problem
v
Exact
wording
of
any
error
messages
v
Hardware
and
software
configuration
information
To
find
the
telephone
number
for
the
Support
Center
nearest
you,
see
“Telephone
numbers”
in
Chapter
3,
“Getting
help
and
service
from
IBM,”
on
page
39.
50
ThinkPad
®
G40
Series
Service
and
Troubleshooting
Guide