Lexmark 22R0010 User's Guide - Page 67

Troubleshooting, Solving basic printer problems, Checking an unresponsive printer

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8 Troubleshooting Solving basic printer problems Sometimes printer problems are very easy to solve. When you have a problem, first make sure that: • If a message is displayed on the operator panel, you consult the Menus and Messages Guide on the Software and Documentation CD. • The printer power cord is plugged into the printer and a properly grounded electrical outlet. • The printer power switch is on. • The electrical outlet is not turned off by any switch or breaker. • Other electrical equipment plugged into the outlet is working. • All options are properly installed. If you have checked all of the above and still have a problem, turn the printer power off, wait for about 10 seconds, and then turn the printer power on. This often fixes the problem. Checking an unresponsive printer When you have a problem, first make sure that: • The printer power cord is plugged into the printer and a properly grounded electrical outlet. • The printer power switch is on. • The electrical outlet is not turned off by any switch or breaker. • Other electrical equipment plugged into the outlet is working. • You try turning the printer off, then wait for about 10 seconds, and turn the printer on. This often fixes the problem. • Your printer driver settings are correct. Note: If an error message appears, see the Menus and Messages Guide on the Software and Documentation CD. Troubleshooting 65

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Troubleshooting
65
8
Troubleshooting
Solving basic printer problems
Sometimes printer problems are very easy to solve. When you have a problem, first make sure that:
•
If a message is displayed on the operator panel, you consult the
Menus and Messages Guide
on the
Software and
Documentation
CD.
•
The printer power cord is plugged into the printer and a properly grounded electrical outlet.
•
The printer power switch is on.
•
The electrical outlet is not turned off by any switch or breaker.
•
Other electrical equipment plugged into the outlet is working.
•
All options are properly installed.
If you have checked all of the above and still have a problem, turn the printer power off, wait for about 10 seconds, and then
turn the printer power on. This often fixes the problem.
Checking an unresponsive printer
When you have a problem, first make sure that:
•
The printer power cord is plugged into the printer and a properly grounded electrical outlet.
•
The printer power switch is on.
•
The electrical outlet is not turned off by any switch or breaker.
•
Other electrical equipment plugged into the outlet is working.
•
You try turning the printer off, then wait for about 10 seconds, and turn the printer on. This often fixes the problem.
•
Your printer driver settings are correct.
Note:
If an error message appears, see the
Menus and Messages Guide
on the
Software and
Documentation
CD.