Lexmark C4352 Users Guide - Page 215
Paper frequently jams, Jammed s are not reprinted, Step 1, Notes, Settings, Paper, Configuration
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Troubleshoot a problem 215 Paper frequently jams Action Yes Step 1 a Remove the tray. b Check if paper is loaded correctly. Go to step 2. Notes: • Make sure that the paper guides are positioned correctly. • Make sure that the stack height is below the maximum paper fill indicator. • Make sure to print on recommended paper size and type. c Insert the tray. d Print the document. No The problem is solved. Do paper jams occur frequently? Step 2 a From the home screen, touch Settings > Paper > Tray Configuration > Paper Size/Type. b Set the correct paper size and type. c Print the document. Go to step 3. The problem is solved. Do paper jams occur frequently? Step 3 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Contact customer The problem is support. solved. Do paper jams occur frequently? Jammed pages are not reprinted Action Yes a From the home screen, touch Settings > Device > Notifications The problem is > Jam Content Recovery. solved. b In the Jam Recovery menu, touch On or Auto. c Print the document. Are the jammed pages reprinted? No Contact customer support.