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Lexmark C736dn User's Guide - Page 4

Clearing jams, Troubleshooting, Notices, Index, Contacting Customer Support - problems

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Viewing reports...149 Restoring the factory default settings...149 Copying printer settings to other printers...150 Clearing jams 151 Avoiding jams...151 Accessing jam areas...152 200-201 paper jams...152 202 paper jam...153 203 and 230 paper jams...156 24x paper jam...158 250 paper jam...159 Troubleshooting 160 Understanding printer messages...160 Solving basic problems...172 Solving printing problems...172 Solving option problems...176 Solving paper feed problems...179 Solving print quality problems...180 Solving color quality problems...193 Contacting Customer Support...195 Notices 197 Product information...197 Edition notice...197 Power consumption...201 Index 211 Contents 4

Section	Page
Contents	2
Safety information	5
Learning about the printer	7
Thank you for choosing this printer!	7
Finding information about the printer	7
Selecting a location for the printer	8
Printer configurations	10
Using the security lock feature	12
Understanding the printer control panel	12
Additional printer setup	14
Installing internal options	14
Available internal options	14
Accessing the system board to install internal options	15
Installing a memory card	16
Installing a flash memory or firmware card	18
Installing an Internal Solutions Port	20
Installing a printer hard disk	26
Reattaching the system board cover	29
Installing hardware options	31
Installing optional trays	31
Attaching cables	33
Verifying printer setup	34
Printing a menu settings page	34
Printing a network setup page	35
Setting up the printer software	35
Installing printer software	35
Updating available options in the printer driver	36
Setting up wireless printing	37
Information you will need to set up the printer on a wireless network	37
Installing the printer on a wireless network (Windows)	37
Installing the printer on a wireless network (Macintosh)	39
Installing the printer on a wired network	42
Changing port settings after installing a new network Internal Solutions Port	45
Setting up serial printing	47
Minimizing your printer's environmental impact	49
Saving paper and toner	49
Using recycled paper and other office papers	49
Conserving supplies	49
Saving energy	50
Using Eco-Mode	50
Reducing printer noise	51
Adjusting Power Saver	51
Adjusting the brightness of the display	52
Recycling	53
Recycling Lexmark products	53
Recycling Lexmark packaging	53
Returning Lexmark cartridges for reuse or recycling	53
Loading paper and specialty media	54
Setting the paper size and type	54
Loading the paper tray	54
Loading the multipurpose feeder	57
Linking and unlinking trays	59
Linking trays	59
Unlinking trays	60
Creating a custom name for a paper type	60
Assigning a custom paper type name to a tray	61
Paper and specialty media guidelines	62
Paper guidelines	62
Paper characteristics	62
Unacceptable paper	63
Selecting paper	63
Selecting preprinted forms and letterhead	63
Storing paper	64
Supported paper sizes, types, and weights	64
Paper sizes supported by the printer	64
Paper types and weights supported by the printer	66
Printing	68
Printing a document	68
Printing a document	68
Printing specialty documents	69
Tips on using letterhead	69
Tips on using transparencies	69
Tips on using envelopes	69
Tips on using labels	70
Tips on using card stock	70
Printing confidential and other held jobs	71
Holding jobs in the printer	71
Printing confidential and other held jobs	72
Printing from a flash drive	73
Printing photos from a PictBridge-enabled digital camera	74
Printing information pages	74
Printing a font sample list	74
Printing a directory list	75
Printing the print quality test pages	75
Canceling a print job	75
Canceling a print job from the printer control panel	75
Canceling a print job from the computer	76
Printing in black and white	77
Using Max Speed and Max Yield	77
Understanding printer menus	78
Menus list	78
Supplies menu	79
Supplies menu	79
Paper menu	80
Default Source menu	80
Paper Size/Type menu	80
Configure MP menu	83
Substitute Size menu	84
Paper Texture menu	84
Paper Weight menu	86
Paper Loading menu	88
Custom Types menu	89
Universal Setup menu	89
Reports menu	90
Reports menu	90
Network/Ports menu	91
Active NIC menu	91
Standard Network or Network <x> menus	91
Network Reports menu	93
Network Card menu	94
TCP/IP menu	94
IPv6 menu	96
Wireless menu	96
AppleTalk menu	97
NetWare menu	97
LexLink menu	98
Standard USB menus	98
Parallel <x> menu	100
Serial <x> menu	102
SMTP Setup menu	105
Security menu	106
Miscellaneous menu	106
Confidential Print menu	106
Disk Wiping menu	107
Security Audit Log menu	108
Set Date/Time menu	109
Settings menu	110
General Settings menu	110
Setup menu	114
Finishing menu	116
Quality menu	117
Utilities menu	121
XPS menu	122
PDF menu	122
PostScript menu	122
PCL Emul menu	123
HTML menu	126
Image menu	127
PictBridge menu	128
Flash Drive menu	128
Help menu	130
Maintaining the printer	132
Cleaning the exterior of the printer	132
Cleaning the printhead lenses	132
Storing supplies	134
Checking the status of supplies	134
Checking the status of supplies from the printer control panel	134
Checking the status of supplies from a network computer	135
Ordering supplies	135
Ordering toner cartridges	135
Ordering photoconductors	135
Ordering a fuser or a transfer module	135
Ordering a waste toner box	136
Replacing supplies	136
Replacing a toner cartridge	136
Replacing a photoconductor	141
Replacing the waste toner box	144
Moving the printer	146
Before moving the printer	146
Moving the printer to another location	146
Setting the printer up in a new location	147
Shipping the printer	147
Administrative support	148
Finding advanced networking and administrator information	148
Using the Embedded Web Server	148
Checking the virtual display	148
Checking the device status	148
Setting up e-mail alerts	149
Viewing reports	149
Restoring the factory default settings	149
Copying printer settings to other printers	150
Clearing jams	151
Avoiding jams	151
Accessing jam areas	152
200–201 paper jams	152
202 paper jam	153
203 and 230 paper jams	156
24x paper jam	158
250 paper jam	159
Troubleshooting	160
Understanding printer messages	160
Change <src> to <custom type name>	160
Change <src> to <custom string>	160
Change <src> to <size>	160
Change <src> to <type> <size>	161
Close front door	161
Close top access cover and front door	161
Disk Corrupted	161
Insert tray <x>	161
Load <src> with <custom type name>	161
Load <src> with <custom string>	162
Load <src> with <type> <size>	162
Load <src> with <size>	162
Load Manual Feeder with <custom type name>	162
Load Manual Feeder with <custom string>	163
Load Manual Feeder with <type> <size>	163
Load Manual Feeder with <size>	163
Remove all color supplies	164
Remove paper from standard output bin	164
Remove packaging material, check <area name>	164
Securely clearing disk space	164
Restore Held Jobs?	164
Some held jobs were not restored	164
Unsupported disk	164
Unsupported mode, unplug and change mode	164
Unsupported USB hub, please remove	164
Unsupported USB device, please remove	165
31.yy Missing or defective <color> cartridge	165
32.yy <Color> cartridge part number unsupported by device	165
34 Short paper	165
35 Insufficient memory to support Resource Save feature	165
37 Insufficient memory to collate job	166
37 Insufficient memory, some held jobs were deleted	166
37 Insufficient memory, some held jobs will not be restored	166
38 Memory full	166
39 Complex page, some data may not have printed	166
51 Defective flash detected	166
52 Not enough free space in flash memory for resources	167
54 Network <x> software error	167
54 Standard network software error	167
55 Unsupported option in slot <x>	167
56 Parallel port <x> disabled	167
56 Serial port <x> disabled	167
56 Standard USB port disabled	168
57 Configuration change, held jobs were not restored	168
58 Too many disks installed	168
58 Too many flash options installed	168
58 Too many trays attached	168
59 Incompatible tray <x>	169
61 Remove defective hard disk	169
62 Disk full	169
63 Unformatted disk	169
80.xx Fuser near life warning	169
80.xx Fuser life warning	169
80.xx Replace fuser	169
80.xx Fuser missing	170
82.yy Replace waste toner box	170
82.yy Waste toner box nearly full	170
82.yy Waste toner box missing	170
83.xx Transfer module near life warning	170
83.xx Transfer module life warning	170
83.xx Replace transfer module	170
83.xx Transfer module missing	170
84.xx <color> photoconductor low	171
84.xx <color> photoconductor nearly low	171
84.xx Replace <color> photoconductor	171
84.xx <color> photoconductor missing	171
88.yy <color> cartridge low	171
88.1x <color> cartridge nearly low	171
88.2x Replace <color> cartridge	171
Solving basic problems	172
Solving basic printer problems	172
Embedded Web Server does not open	172
Solving printing problems	172
Multiple-language PDFs do not print	172
Printer control panel display is blank or displays only diamonds	173
Error message about reading USB drive appears	173
Jobs do not print	173
Confidential and other held jobs do not print	174
Job takes longer than expected to print	174
Job prints from the wrong tray or on the wrong paper	175
Incorrect characters print	175
Tray linking does not work	175
Large jobs do not collate	175
Unexpected page breaks occur	176
Solving option problems	176
Option does not operate correctly or quits after it is installed	176
Paper trays	177
Solving 2,000-sheet drawer problems	177
Memory card	178
Flash memory card	178
Hard disk with adapter	178
Internal Solutions Port	178
Internal print server	178
USB/parallel interface card	179
Solving paper feed problems	179
Paper frequently jams	179
Paper jam message remains after jam is cleared	179
Page that jammed does not reprint after you clear the jam	179
Solving print quality problems	180
Isolating print quality problems	180
Blank pages	180
Characters have jagged or uneven edges	181
Color misregistration	181
Clipped images	182
Fine horizontal lines appear on color pages	182
Ghost images	182
Gray background	183
Incorrect margins	183
Light colored line, white line, or incorrectly colored line	184
Paper curl	185
Print irregularities	185
Print is too dark	186
Print is too light	186
Repeating defects	187
Skewed print	188
Solid color pages	188
Streaked horizontal lines	189
Streaked vertical lines	189
Toner fog or background shading appears on the page	190
Toner rubs off	190
Toner specks	191
Transparency print quality is poor	192
Uneven print density	192
Solving color quality problems	193
FAQ about color printing	193
Contacting Customer Support	195
Notices	197
Product information	197
Edition notice	197
UNITED STATES GOVERNMENT RIGHTS	198
Trademarks	198
Federal Communications Commission (FCC) compliance information statement	198
Modular component notice	199
Noise emission levels	199
Waste from Electrical and Electronic Equipment (WEEE) directive	199
Static sensitivity notice	199
ENERGY STAR	200
Temperature information	200
Laser notice	200
Laser advisory label	200
Power consumption	201
Product power consumption	201
Power Saver	201
Off mode	201
Total energy usage	201
European Community (EC) directives conformity	202
Regulatory notices for wireless products	202
Exposure to radio frequency radiation	202
Industry Canada (Canada)	202
Notice to users in the European Union	203
Statement of Limited Warranty	205
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT	207
ADOBE SYSTEMS INCORPORATED NOTICE	210

Match case Limit results 1 per page

Viewing reports

..................................................................................................................................................................

149

Restoring the factory default settings

.......................................................................................................................

149

Copying printer settings to other printers

...............................................................................................................

150

Clearing jams

...................................................................................

151

Avoiding jams

.....................................................................................................................................................................

151

Accessing jam areas

.........................................................................................................................................................

152

200–201 paper jams

.........................................................................................................................................................

152

202 paper jam

.....................................................................................................................................................................

153

203 and 230 paper jams

.................................................................................................................................................

156

24x paper jam

.....................................................................................................................................................................

158

250 paper jam

.....................................................................................................................................................................

159

Troubleshooting

.............................................................................

160

Understanding printer messages

................................................................................................................................

160

Solving basic problems

...................................................................................................................................................

172

Solving printing problems

.............................................................................................................................................

172

Solving option problems

................................................................................................................................................

176

Solving paper feed problems

.......................................................................................................................................

179

Solving print quality problems

....................................................................................................................................

180

Solving color quality problems

....................................................................................................................................

193

Contacting Customer Support

.....................................................................................................................................

195

Notices

..............................................................................................

197

Product information

.........................................................................................................................................................

197

Edition notice

.....................................................................................................................................................................

197

Power consumption

.........................................................................................................................................................

201

Index

.................................................................................................

211

Contents