Lexmark MX722 Users Guide PDF - Page 212
Mottled print and dots
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Troubleshooting 212 Mottled print and dots Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Is the print mottled? Step 2 Check the printer for leaked toner contamination. Go to step 3. Contact customer support. Is the printer free of leaked toner? Step 3 Check the status of the imaging unit. From the control panel, navigate to: Status/Supplies > Supplies Go to step 4. Contact customer support. Is the imaging unit near end of life? Step 4 a Replace the imaging unit. b Print the document. Contact customer The problem is support. solved. Is the print mottled?