Lexmark MX722 Users Guide PDF - Page 213
Paper curl
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Troubleshooting 213 Paper curl Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. No The problem is solved. Is the paper curled? Step 2 Go to step 3. a Adjust the guides in the tray to the correct position for the paper loaded. b Print the document. The problem is solved. Is the paper curled? Step 3 Go to step 4. a Depending on your operating system, specify the paper size and paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the settings match the paper loaded. • You can also change the settings from the printer control panel. b Print the document. The problem is solved. Is the paper curled? Step 4 a Remove paper from the tray, and then turn over the paper. b Print the document. Go to step 5. The problem is solved. Is the paper curled?