Lexmark T642 Help Menu Pages - Page 20

Print quality troubleshooting - prints all black

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Print quality and troubleshooting Page 5 of 5 Print quality troubleshooting To help isolate print quality problems, print the Print Quality Test Pages. Note: A (check mark) appears to the left of an item to indicate that it is selected. 1 Turn the printer off. 2 Hold down and , and turn the printer on. The Performing Self Test message appears followed by Config Menu. 3 Press until Prt Quality Pgs is selected, and then press . The pages are formatted. The Printing Quality Test Pages message appears, then the pages print. The message remains on the operator panel until all the pages print. The Print Quality Test Pages contain four pages printed in English text only. The first page contains general printer information. The second page is gray with two black squares, and the third page is solid black. The fourth page is blank so you can see if there is streaked or smeared toner appearing on the page. After the Print Quality Test Pages print, to exit the Config Menu: 4 Press until Exit Config Menu is selected, and then press . 5 The messages Resetting Printer and Performing Self Test appear, and the printer returns to Ready. If another type of print quality problem exists, see the Troubleshooting chapter in the User's Guide on the publications CD.

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Print quality and troubleshooting
Page 5 of 5
Print quality troubleshooting
To help isolate print quality problems, print the Print Quality Test Pages.
Note:
A
(check mark) appears to the left of an item to indicate that it is selected.
1
Turn the printer off.
2
Hold down
and
, and turn the printer on.
The
Performing Self Test
message appears followed by
Config Menu
.
3 Press
until
Prt Quality Pgs
is selected, and then press
.
The pages are formatted. The
Printing Quality Test Pages
message appears, then the pages print.
The message remains on the operator panel until all the pages print.
The Print Quality Test Pages contain four pages printed in English text only. The first page contains general
printer information. The second page is gray with two black squares, and the third page is solid black. The
fourth page is blank so you can see if there is streaked or smeared toner appearing on the page.
After the Print Quality Test Pages print, to exit the Config Menu:
4 Press
until
Exit Config Menu
is selected, and then press
.
5
The messages
Resetting Printer
and
Performing Self Test
appear, and the printer returns to
Ready
.
If another type of print quality problem exists, see the Troubleshooting chapter in the
User’s Guide
on the
publications CD.