Lexmark XC4352 Users Guide - Page 307

Troubleshoot a problem 307 Note: Downloaded fonts and macros that are not previously stored in the flash memory are deleted. Red light on the convenience stapler Try one or more of the following: • Close the staple access door. • Remove the loose staples. Note: After removing loose staples, two priming cycles are required before stapling. Insert a stack of paper into the stapler three times. The stapling starts at the third insertion. • Replace the staple cartridge. Issues with supplies Replace cartridge, printer region mismatch To correct this problem, purchase a cartridge with the correct region that matches the printer region, or purchase a worldwide cartridge. • The first number in the message after 42 indicates the region of the printer. • The second number in the message after 42 indicates the region of the cartridge. Printer and toner cartridge regions Region Worldwide or Undefined region North America (United States, Canada) European Economic Area, Western Europe, Nordic countries, Switzerland Asia Pacific Latin America Rest of Europe, Middle East, Africa Australia, New Zealand Invalid region Numeric code 0 1 2 3 4 5 6 9 Note: To find the region settings of the printer and toner cartridge, print the print quality test pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Non‑Lexmark supply The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of thirdparty supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.