Lexmark XC4352 Users Guide - Page 314

Troubleshoot a problem 314 Can receive but not send faxes using analog fax Action Step 1 Load an original document properly into the ADF tray or on the scanner glass. Yes The problem is solved. Can you send faxes? Step 2 Set up the shortcut number properly. • Check if the shortcut number is set for the telephone number that you want to dial. • Dial the telephone number manually. The problem is solved. Can you send faxes? Can send but not receive faxes using analog fax Action Step 1 Make sure that the paper source is not empty. Yes The problem is solved. Can you receive faxes? Step 2 Check the ring count delay settings. The problem is solved. From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Rings to Answer. Can you receive faxes? Step 3 If the printer is printing blank pages, then see "Blank or white pages" on page 264. The problem is solved. Can you receive faxes? Cannot set up etherFAX Action Step 1 Check the printer connectivity. a Print the Network Setup Page. From the home screen, touch Settings > Reports > Network > Network Setup Page. b Check the network status. Yes Go to step 3. Is the printer connected to the network? No Go to step 2. Contact customer support. No Go to step 2. Go to step 3. Contact customer support. No Go to step 2.