Linksys SPA-841 Cisco SPA9000 Voice System Administration Guide - Page 137
Example Prompts, Configuring the Auto Attendant, Table 2, Prompt ID, Message
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Configuring the Auto Attendant Working with the Auto Attendant Greetings 7 Example Prompts In this example, the business will have different Auto Attendant Scripts for different times of day. Table 2 Example AA Prompts Prompt ID Prompt1 Prompt2 Prompt3 Prompt4 Prompt5 Prompt6 Prompt7 Prompt8 Prompt9 Prompt10 Message "If you know your party's extension, you may enter it now." "Your call has been forwarded." "Not a valid extension, please try again." "Goodbye." "Welcome to All Seasons Travel." "Thank you for calling All Seasons Travel. Presently we are closed." "We are open Monday through Friday 9 AM to 6 PM, and we are closed on Saturdays and Sundays. Our address is 101 Main Street, Anytown, Anystate, USA." "If you know your party's three-digit extension, you may enter it now." "To reach our receptionist, press 0 at any time. For our company location, press 1. For travel support, press 2. For sales, press 3. Otherwise, please stay on the line for our receptionist." "Welcome to the All Seasons Travel support line. If this is regarding our Holiday Getaway Special, please press 1; otherwise, please stay on the line for one of our travel associates. Or press * to go back." For examples of AA scripts that use custom prompts, see "An Introduction to XML Scripting Grammar in AA Script Examples," on page138. SPA9000 Voice System Administration Guide 135