Marantz AV7701 AV7701 - User Guide - Page 175

Basic version Advanced version Symptom Cause/Solution Internet radio cannot be played. • Ethernet cable is not properly connected or network is disconnected. Check the connection status. • Program is being broadcast in non-compatible format. Only Internet radio programs in MP3 and WMA can be played on this unit. • The firewall of the PC or router has been activated. Check the firewall settings of the connected PC or router. • Radio station is not currently broadcasting. Choose a radio station that is currently broadcasting. • IP address is wrong. Check the set's IP address. • Some radio stations may go silent at certain times of the day. In this case, no audio is output even when a station is received. Try again later, or switch to another radio station. Files stored on a computer cannot be played. • Files are stored in a non-compatible format. Record in a compatible format. • You are attempting to play a file that is copyright protected. Files that are copyright protected cannot be played on this unit. • Set and computer are connected by USB cable. The set's iPod/ USB port cannot be used for connection to a computer. • Media sharing settings are not correct. Change media sharing settings so that the unit can access the folders on your computer. Music stored on a NAS cannot be played. • If you use a NAS in conformity with the DLNA standard, enable the DLNA server function in the NAS setting. • If you use a NAS that does not conform with the DLNA standard, play the music via a PC. Set Windows Media Player's media sharing function and add NAS to the selected play folder. • If connection is restricted, set audio equipment as the connection target. Server is not found, or it is not possible to connect to the server. • The computer's or router's firewall is activated. Check the computer's or router's firewall settings. • Computer's power is not turned on. Turn on the power. • Server is not running. Launch the server. • Set's IP address is wrong. Check the set's IP address. Cannot connect to preset or favorite radio stations. • Radio station is not currently broadcasting. Wait a while before trying again. • Radio station is not currently in service. It is not possible to connect to radio stations that are no longer in service. A list of broadcasting • Connection to the network is unstable. Reconnect to the network stations is not or redo the "Network" setting in the menu. displayed. Page 27 54 - 54 131 - 57 57 - 58 - 58 - - - - 131 - - 27, 132 Symptom Cause/Solution For some radio stations, "Radio station server full" or "Connection down" is displayed and station cannot be connected to. • Station is congested or not currently broadcasting. Wait a while before trying again. Sound is broken during playback. • Network or USB memory device's signal transfer speed is slow or communications lines or radio station is congested. This is not a malfunction. When playing broadcast data with a high bit rate, the sound may be broken, depending on the communications conditions. Sound quality is poor • File being played has a low bit rate. This is not a malfunction. or noise is heard during play. Cannot login to Pandora. ("Email address" or "Password" is displayed.) • Login information is incorrect. Check if the "Email address" for Pandora has been properly entered. Re-enter the "Password". (Password is not displayed.) http://www.pandora.com/marantz GAirPlayH Symptom Cause/Solution The AirPlay icon is not displayed in iTunes or on the iPhone/iPod touch/ iPad. No sound. • This unit and the computer or iPhone/iPod touch/iPad are not connected to the same network (LAN). Connect the computer or iPhone/iPod touch/iPad to the same network as this unit. • iTunes or the iPhone/iPod touch/iPad do not have firmware that supports AirPlay installed. Update to the latest firmware. • The volume in iTunes or on the iPhone/iPod touch/iPad is set to the minimum setting. Adjust the volume to the optimum level. • This unit is not selected in the screen that is displayed when iTunes or the iPhone/iPod touch/iPad is started. Start iTunes or switch on the iPhone/iPod touch/iPad, click the AirPlay icon in the displayed screen, and select this unit. • AirPlay playback has not started. Click the 1 button in iTunes or press the 1 button on the iPhone/iPod touch/iPad. Page - - - 64 Page 27 138 - 75 - v See overleaf Information DVD 172