Motorola A925 User Guide - Page 128

Power/End key, Motorola battery

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Question Has the handset been damaged, or gotten wet? Was a nonMotorola battery charger used? Answer Dropping your handset, getting it wet, or using a non-Motorola battery charger can damage the handset. The handset's limited warranty does not cover damage caused from using non-Motorola accessories. The following refer to specific problems: Problem My handset was stolen. To whom should I report this? I pressed the Power/End key (A), but nothing happened. My handset does not ring. I tried to place a call and heard an alternating high/low tone. Solution Report a stolen handset to the police and to your service provider (the company that sends your monthly wireless service bill). Be sure to press and hold A until the display appears and you hear an alert sound (this could take several seconds). If nothing happens, check that the battery is charged. See "Charging the Battery" on page 19. If you see or in the status bar, the ringer is turned off. See "Alert Mode" on page 29. Your call did not reach the wireless system. You may have dialled the number too soon after turning the handset on. Wait until the Network indicator in the status bar shows you are connected to the network. See "Network" on page 30. 128 - Troubleshooting

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128
- Troubleshooting
The following refer to specific problems:
Has the handset
been damaged,
or gotten wet?
Was a non-
Motorola battery
charger used?
Dropping your handset, getting it wet,
or using a non-Motorola battery
charger can damage the handset.
The handset’s limited warranty does
not cover damage caused from using
non-Motorola accessories.
Problem
Solution
My handset was
stolen. To whom
should I report
this?
Report a stolen handset to the police
and to your service provider (the
company that sends your monthly
wireless service bill).
I pressed the
Power/End key
(
A
), but
nothing
happened.
Be sure to press and hold
A
until the
display appears and you hear an alert
sound (this could take several
seconds). If nothing happens, check
that the battery is charged. See
“Charging the Battery” on page 19.
My handset
does not ring.
If you see
or
in the status bar,
the ringer is turned off. See “Alert
Mode” on page 29.
I tried to place a
call and heard
an alternating
high/low tone.
Your call did not reach the wireless
system. You may have dialled the
number too soon after turning the
handset on. Wait until the Network
indicator in the status bar shows you
are connected to the network. See
“Network” on page 30.
Question
Answer