Nokia 002J3H5 User Guide - Page 127

Q: How can I end the data connection when the, What is happening?

Page 127 highlights

To stop the background scans, select Menu > Tools > Settings > Connection > Wireless LAN > Show WLAN availability > Never. You can still manually scan for available WLAN networks and connect to WLAN networks as usual. To increase the background scan interval, select Show WLAN availability > Yes, and define the interval in Scan for networks. Q: Why can't I browse the web even though the WLAN connection is working and the IP settings are correct? A: Check that you have defined the HTTP/ HTTPS proxy settings correctly in the advanced settings of your WLAN access point. Q: How do I check the signal quality of my WLAN connection? Select Menu > Connectivity > Conn. mgr. > Active data connections > Options > Details. If the signal quality is weak or moderate, you may encounter connection problems. Try again closer to the access point. Q: Why do I have problems with the security mode? A: Check that you have configured the security mode correctly, and that it is the same that the network uses. To check the security mode the network uses, select Menu > Connectivity > Conn. mgr. > Active data connections > Options > Details. Check also the following: you have the correct WPA mode (preshared key or EAP), you have disabled all EAP types that are not needed, and all the EAP type settings are correct (passwords, user names, certificates). Q: Why can't I select a contact for my message? A: The contact card does not have a phone number, an address, or an e-mail address. Select Menu > Communic. > Contacts, and edit the contact card. Q: The note Retrieving message is shown briefly. What is happening? A: The device is trying to retrieve a multimedia message from the multimedia messaging centre. This note is shown if you have selected Menu > Communic. > Messaging > Options > Settings > Multimedia message > Multimedia retrieval > Always automatic. Check that the settings for multimedia messaging are defined correctly and that there are no mistakes in phone numbers or addresses. See "Multimedia message settings", p. 57. Q: How can I end the data connection when the device starts a data connection again and again? A: The device may be trying to retrieve a multimedia message from the multimedia message centre. To stop the device from making a data connection, select Menu > Communic. > Messaging > Options > Settings > Multimedia message > Multimedia retrieval > Manual to have the multimedia messaging centre save messages to be retrieved later, or Off to ignore all incoming multimedia messages. If you select Manual, you receive a notification when there is a new multimedia message that you can retrieve in the multimedia message centre. If you select Off, the device does not make any network connections related to multimedia messaging. © 2010 Nokia. All rights reserved. 127

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To stop the background scans, select
Menu
>
Tools
>
Settings
>
Connection
>
Wireless LAN
>
Show WLAN
availability
>
Never
. You can still manually scan for
available WLAN networks and connect to WLAN networks as
usual.
To increase the background scan interval, select
Show WLAN
availability
>
Yes
, and define the interval in
Scan for
networks
.
Q: Why can't I browse the web even though the
WLAN connection is working and the IP settings
are correct?
A: Check that you have defined the HTTP/ HTTPS proxy
settings correctly in the advanced settings of your WLAN
access point.
Q: How do I check the signal quality of my WLAN
connection?
Select
Menu
>
Connectivity
>
Conn. mgr.
>
Active data
connections
>
Options
>
Details
. If the signal quality is
weak or moderate, you may encounter connection problems.
Try again closer to the access point.
Q: Why do I have problems with the security
mode?
A: Check that you have configured the security mode
correctly, and that it is the same that the network uses. To
check the security mode the network uses, select
Menu
>
Connectivity
>
Conn. mgr.
>
Active data connections
>
Options
>
Details
.
Check also the following: you have the correct WPA mode
(preshared key or EAP), you have disabled all EAP types that
are not needed, and all the EAP type settings are correct
(passwords, user names, certificates).
Q: Why can’t I select a contact for my message?
A: The contact card does not have a phone number, an
address, or an e-mail address. Select
Menu
>
Communic.
>
Contacts
, and edit the contact card.
Q: The note Retrieving message is shown briefly.
What is happening?
A: The device is trying to retrieve a multimedia message from
the multimedia messaging centre. This note is shown if you
have selected
Menu
>
Communic.
>
Messaging
>
Options
>
Settings
>
Multimedia message
>
Multimedia retrieval
>
Always automatic
. Check that the
settings for multimedia messaging are defined correctly and
that there are no mistakes in phone numbers or addresses.
See "Multimedia message settings"
, p.
57
.
Q: How can I end the data connection when the
device starts a data connection again and again?
A: The device may be trying to retrieve a multimedia message
from the multimedia message centre. To stop the device from
making a data connection, select
Menu
>
Communic.
>
Messaging
>
Options
>
Settings
>
Multimedia
message
>
Multimedia retrieval
>
Manual
to have the
multimedia messaging centre save messages to be retrieved
later, or
Off
to ignore all incoming multimedia messages. If
you select
Manual
, you receive a notification when there is
a new multimedia message that you can retrieve in the
multimedia message centre. If you select
Off
, the device does
not make any network connections related to multimedia
messaging.
© 2010 Nokia. All rights reserved.
127