Oki C9600n Additional OkiLAN 510w Troubleshooting - Page 14

ᮣ Authentication Failure in EAP Mode: Authentication fails when set to the EAP mode, even though there are no problems with wireless communication in the Open or WPA-PSK modes. • A log indicating the authentication errors is recorded in the RADIUS server log. • 'Fail (EAP-TLS + TKIP)' is indicated in the Authentication Status field of the Network Summary. Possible Cause Suggested Solution(s) The access point setting is incorrect. Check the access point settings, and then set them correctly. Examples of the settings that need to be checked: • Network settings (The IP address, subnet mask, and default gateway have been set correctly.) • EAP settings (The IP address of the RADIUS server, port number, shared secret, etc. have been set correctly.) • Encryption mode setting (It have been set to TKIP.) The RADIUS server is incorrect. Check the RADIUS server settings, and then set them correctly. Examples of the settings that need to be checked: • Authenticator (access point) settings (The IP address of the access point, the authorized authentication mode, the shared secret, etc. have been set correctly.) • EAP settings (The EAP user name, certificate, etc. have been set correctly.) The printer EAP user name Check the EAP user name with the network setting is incorrect. administrator and correct the printer setting. The client certificate imported into the printer is incorrect. Have the network administrator distribute a certificate corresponding to the EAP user name that can be authenticated on the RADIUS server and then import it into the printer. The authentication method Change the RADIUS server setting and set the does not coincide with the EAP-TLS authentication to Active. RADIUS server. 14 EAP Authentication Failure