Olympus IR 500 IR-500 Reference Manual (English) - Page 258
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Chapter 10: Others Before you contact us Before you contact us • Confirm the following points before contacting us so that we can provide quick and accurate answers. • Please fill out this check sheet if you want to contact us by fax or mail. • Symptom, displayed messages, frequency, and other details of the problem: PC-related problems are difficult to accurately identify. Please provide as much detail as possible. • Name: • Contact information: Postal code Address (your residential address or office address) Phone/Fax E-mail • Product name (model): • Serial number (located on the bottom of the product): • Purchase date: * Please provide the following information if you are using the digital camera connected to a computer or if you are using third party application software: • Type of PC: Manufacturer, model, and others • Memory size and free hard disk space: • Type of operating system and version: (Windows) Settings on Control Panel/System/Device Manager (Mac OS) Settings on Control Panel and System Extension • Other peripheral devices connected: • Name and version of the application software related to your problem: • Name and version of the OLYMPUS software product related to your problem: 258