Panasonic KX-TG5771S 5.8ghz Exp W/usb Hs - Page 73

Caller ID, Problem, Cause/solution, rings, Toll saver

Page 73 highlights

Useful Information Caller ID Problem The handset does not display the caller's name and/or phone number. The handset or base unit does not announce the displayed caller names. The caller list/incoming phone numbers are not edited automatically. Cause/solution L You have not subscribed to Caller ID service. Contact your telephone service provider to subscribe. L If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone jack, disconnect the unit from the equipment and plug the unit directly into the wall jack. L If your unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your DSL provider for details. L The name display service may not be available in some areas. Contact your telephone service provider for details. L Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. L The caller requested not to send caller information (page 37). L If a call is being transferred to you, the caller information is not displayed. L Generally, caller information is displayed from the 2nd ring. L The handset or base unit's ringer volume is turned off. Adjust it (page 28, 47). L The Talking Caller ID feature is turned off. Turn it on (page 47). L The ring count for the answering system is set to "2 rings" or "Toll saver". Select a different setting (page 59). L If the base unit and another handset are having an intercom call, your handset does not announce caller information. L The Caller ID number auto edit feature is turned off. Turn it on and try again (page 46). L You need to call back the edited number to activate Caller ID number auto edit. For assistance, please visit http://www.panasonic.com/help 73

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Useful Information
For assistance, please visit http://www.panasonic.com/help
73
Caller ID
Problem
Cause/solution
The handset does not
display the caller’s name
and/or phone number.
L
You have not subscribed to Caller ID service. Contact
your telephone service provider to subscribe.
L
If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless
telephone jack, disconnect the unit from the equipment
and plug the unit directly into the wall jack.
L
If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L
The name display service may not be available in some
areas. Contact your telephone service provider for
details.
L
Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L
The caller requested not to send caller information
(page 37).
L
If a call is being transferred to you, the caller information
is not displayed.
L
Generally, caller information is displayed from the 2nd
ring.
The handset or base unit
does not announce the
displayed caller names.
L
The handset or base unit’s ringer volume is turned off.
Adjust it (page 28, 47).
L
The Talking Caller ID feature is turned off. Turn it on
(page 47).
L
The ring count for the answering system is set to “
2
rings
” or “
Toll saver
”. Select a different setting
(page 59).
L
If the base unit and another handset are having an
intercom call, your handset does not announce caller
information.
The caller list/incoming
phone numbers are not
edited automatically.
L
The Caller ID number auto edit feature is turned off.
Turn it on and try again (page 46).
L
You need to call back the edited number to activate
Caller ID number auto edit.