Panasonic KXTG6311 Expandable Cordless Phone/ans Sys
Panasonic KXTG6311 - EXPANDABLE CORDLESS PHONE/ANS SYS Manual
 |
View all Panasonic KXTG6311 manuals
Add to My Manuals
Save this manual to your list of manuals |
Panasonic KXTG6311 manual content summary:
- Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 1
Operating Instructions Expandable Digital Cordless Phone Model No. KX-TG6311 with 2 Handsets Model No. KX-TG6312 with 3 Handsets Model No. KX-TG6313 Model shown is KX-TG6311. Expandable Digital Cordless Answering System with 2 Handsets Model No. KX-TG6322 with 3 Handsets Model No. KX-TG6323 with - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 2
operation 35 Answering system settings 36 Voice Mail Service Voice mail service 38 Intercom/Locator Intercom 40 Transferring calls, conference calls . 40 Handset locator 41 Useful Information Wall mounting 42 Error messages 44 Troubleshooting 45 FCC and other information 50 Specifications - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 3
a Panasonic digital cordless phone. Notable differences between the models KX-TG6311 series Model No. KX-TG6311 KX-TG6312 KX-TG6313 Base unit Part No. KX-TG6311 KX-TG6311 KX-TG6311 KX-TG6321 series Handset Part No. KX-TGA630 KX-TGA630 KX-TGA630 L Model shown is KX-TG6313. Quantity 1 2 3 Model - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 4
Feature differences Model No. KX-TG6311 KX-TG6312 KX-TG6313 KX-TG6322 KX-TG6323 KX-TG6324 Answering system - - - r r r Intercom | ⇔ N*1 - - - r r r N ⇔ N*2 r*3 r r r r r *1 Intercom calls can be made between the handset and base unit. *2 Intercom calls can be made between the handsets - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 5
No. Accessory item/ Order number 1 AC adaptor for base unit/ PQLV207T 2 Telephone line cord/ PQJA10075Z 3 Wall mounting adaptor/ PNKL1001Z2 4 Rechargeable batteries*1 5 Handset cover*2/ PNYNTGA931SR 6 Charger/ PNLC1001YS 7 AC adaptor for charger/ PQLV209T Quantity KX-TG 6311 KX-TG 6312/ KX-TG - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 6
handsets depend on the base unit to which the handset is registered. Feature Headset jack Belt clip Drop and splash resistance Model No. KX-TGA630 - - - KX-TGA930 r r - KX-TGA935 r r r Sales and support information L To order additional/replacement accessories, call 1-800-332-5368. L TTY users - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 7
from external RF (radio frequency) energy. (The product operates in the frequency range of 1.92 GHz to 1.93 GHz, and the RF transmission power is 115 mW (max.).) L Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 8
indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 9
phone cell stations (avoid putting the base unit on a bay window or near a window). L Coverage and voice quality depends on the local environmental conditions. L If the reception for a base unit location is not satisfactory, move the base , etc. L Operating the product near panasonic.com/help 9 - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 10
Preparation Controls ■ KX-TG6322/KX-TG6323/KX-TG6324 A B CD E F Base unit ■ KX-TG6311/KX-TG6312/KX-TG6313 A B A Charge contacts B {LOCATOR} GHI J K A Charge contacts B Speaker C {■} ( } {INTERCOM} K {ANSWER ON} ANSWER ON indicator 10 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 11
By pressing a soft key, you can select the feature shown directly above it on the display. View KCID Phone book L Display Handset display items Item 5 [1] Line in use Meaning Battery level Handset number Someone is using the line. For assistance, please visit http://www.panasonic.com/help 11 - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 12
can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 6. If you subscribe to a DSL/ADSL service Please attach a DSL/ADSL filter (contact your DSL/ADSL provider) to the telephone line between the base unit and the telephone line jack in the event of the - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 13
correct polarites (S, T). L When replacing the batteries: - USE ONLY rechargeable Ni-MH batteries AAA (R03) size. - Do NOT use Alkaline/Manganese/Ni-Cd batteries. - We recommend using the Panasonic rechargeable batteries noted on page 6, 8. 1 Press the notch on the handset cover firmly, and slide it - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 14
: L KX-TG6311/KX-TG6312/KX-TG6313 The batteries need to be charged if the handset beeps while you are engaged in a call. L KX-TG6322/KX-TG6323/KX-TG6324 The batteries need to be charged if the handset beeps while you are engaged in a call or operating the answering system remotely. *1 KX-TG6312/KX - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 15
level may not be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours. Symbols used in these operating instructions Symbol {} i "" {V}/{^}: "" Meaning The words in the brackets indicate button names - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 16
cannot make calls, change this setting according to your telephone line service. The default setting is "Tone". "Tone": For tone dial service. "Pulse": For rotary/pulse dial service. 1 {MENU} i {#}{1}{2}{0} 2 {V}/{^}: Select time again. 16 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 17
correct a digit, press {Clear}. 2 Press {C} or {Call}. 3 When you finish talking, press {OFF} or place the handset on the base unit or charger. Using the speakerphone 1 Dial the phone number, and press {s}. L Speak alternately with the other party. 2 When you finish talking, press {OFF}. Note: L For - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 18
25. For call waiting or Call Waiting Caller ID service users To use call waiting, you must first subscribe to the call waiting service of your service provider/telephone company. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 19
handset is on an outside call. Note: L The maximum number of participating parties (including 1 outside party) depends on the model. - 3 parties (KX-TG6311/ KX-TG6312/KX-TG6313) Making/Answering Calls - 4 parties (KX-TG6322/ KX-TG6323/KX-TG6324) For assistance, please visit http://www.panasonic - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 20
dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone phone number (32 digits max.). i {Next} i {Save} L To add other entries, repeat from step 2. 5 {OFF} Note: L Caller ID subscribers can use ringer ID feature ://www.panasonic.com/help - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 21
). i {Next} 4 Edit the phone number if necessary (32 digits max phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually service, - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 22
by programming the following features using the handset. To access the features, there are 2 methods: - scrolling through the display menus (page 22) - using the direct commands (page 24) L Mainly the direct command method is used in these operating instructions. Programming by scrolling through - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 23
HS registration 28 Deregistration 28 Display 15 Voice prompt*1 15 (KX-TG6322/ KX-TG6323/ KX-TG6324) *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. For assistance, please visit http://www.panasonic.com/help 23 - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 24
operation, press {OFF}. Note: L In the following table, < > indicates the default settings. Feature Alarm Auto talk*2 Caller ID edit (Caller ID number auto edit) Customer support Date and time Deregistration Display (Change language) HS registration (Handset visit http://www.panasonic.com/help - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 25
checked, you do not need to program the same item using another handset. *2 If you subscribe to Caller ID service and want to view the caller's information after lifting up the handset to answer a call, turn off this feature. *3 Turn this feature off if you prefer not to hear key tones while you are - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 26
line mode setting should not be adjusted. If "Line in use" is not displayed when another phone connected to the same line is in use, you need to change the line mode to "A". *8 This feature allows the unit to automatically adjust the date and time setting when caller information is received. To - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 27
. Night mode can be set for each handset. Important: L Set the date and time beforehand (page 16). L We recommend turning the base unit ringer off (page 18) and call screening off (page 32) in addition to turning the night mode feature on. (KX-TG6322/KX-TG6323/ KX-TG6324) L If you have set the alarm - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 28
where you can download the operating instructions or get further information for this product by using your computer. 1 {MENU} i {#}{6}{8}{0} 2 {OFF} Registering a unit Operating additional handsets 1 Handset: {MENU} i {#}{1}{3}{0} 2 Base unit: ■ KX-TG6311/KX-TG6312/ KX-TG6313 Press and hold - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 29
features, you must subscribe to Caller ID service. Contact your service provider/telephone company for details. Caller ID features When an outside call is being received, the name and phone select "No Ringer ID" (default), the handset uses the ringer tone you selected on page panasonic.com/help 29 - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 30
same Format as the Edited Number. - After the call is ended, the phone number of the caller, when reviewed from the Caller list, is displayed in the same Format as the Edited Number. For example, you can use this feature to set the unit to ignore the area code of callers in your - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 31
{Edit} repeatedly until the phone number is shown in the desired format. 3 {Save} L If there is name information for the caller, go to step 5. 4 Enter the name (16 characters max.; page 20). i {Next} i {Save} 5 {OFF} Caller ID Service For assistance, please visit http://www.panasonic.com/help 31 - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 32
KX-TG6322/KX-TG6323/KX-TG6324 The answering system can answer and record calls for you when you are unavailable to answer the phone handset. Turning off the call screening feature When the base unit is not in use, press {GREETING CHECK}, then press and hold {V} until the base unit panasonic.com/help - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 33
If there are no new messages, the base unit plays back all messages. Operating the answering system Key {^} or {V} {7} {8} {■} (STOP) {ERASE} Operation Adjust the speaker volume Repeat message (during the unit is not being used. For assistance, please visit http://www.panasonic.com/help 33 - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 34
handset flashes slowly if the message alert feature is turned on (page 37). 1 {MENU} 2 {V}/{^}: "Message play" i {Select} L If new messages have been recorded, the handset . *2 To resume operation, press a command key handset's voice guidance starts. Operate phone number is shown in the - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 35
remotely 1 Dial your phone number from a touch-tone phone. 2 After the operation, the unit's voice guidance starts and prompts you to press {1} to perform a specific operation, or press {2} to listen to more available operations. Operations See the Spanish quick guide for details. Note Operation - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 36
up, or from a touch-tone phone you can enter your remote access code and begin remote operation (page 35). Skipping the greeting message service provided by your service provider/ telephone company, please contact your service provider/telephone 36 For assistance, please visit http://www.panasonic - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 37
your service provider/telephone company. Answering System Message alert You can select whether or not the message indicator on the handset flashes } i {OFF} Note: L While message alert is on, battery operating time is shortened (page 14). Caller's recording time You can change panasonic.com/help 37 - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 38
line to see if new voice mail messages have been recorded. Turn this feature off when: - You do not subscribe to voice mail service. - Your service provider/telephone company does not send voice mail tones. - Your phone is connected to a PBX. If you are not sure which setting is required, contact - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 39
. - The message indicator on the handset flashes slowly if message alert feature is turned on ("Message alert"; page 37). 1 Press {C}, then press {VM} within 15 seconds. OR {MENU} i {#}{3}{3}{0} L The speakerphone turns on. 2 Follow the pre-recorded instructions. 3 When finished, press {OFF}. Note - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 40
paging, press {OFF}. 3 When you finish talking, press {OFF}. Base unit ■ KX-TG6322/KX-TG6323/ KX-TG6324 1 {INTERCOM} L All registered handsets beep. L To stop paging, press {INTERCOM}. 2 When you finish routed to the destination unit. 40 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 41
locator You can locate a misplaced handset by paging it. 1 Base unit: {LOCATOR} L All registered handsets beep for 1 minute. 2 To stop paging: Base unit: Press {LOCATOR}. Handset: ■ KX-TG6311/KX-TG6312/ KX-TG6313 Press {OFF}. ■ KX-TG6322/KX-TG6323/ KX-TG6324 Press {INTERCOM}, then press {OFF}. Note - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 42
line cord inside the wall mounting adaptor (A). Connect the AC adaptor cord and telephone line cord (B). 4 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. B A Hook 42 For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 43
wall phone plate installed. (120 V AC, 60 Hz) 1 83 mm (3 1/4 inches) or 102 mm (4 inches) 2 Useful Information To remove the wall mounting adaptor While pushing down the release levers (A), remove the adaptor (B). A A B Charger Available for: KX-TG6312/KX-TG6313/ KX-TG6322/KX-TG6323/KX-TG6324 - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 44
too far from the base unit. Move closer and try again. L The handset's registration may have been canceled. Re-register the handset (page 28). L The supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 12). L A wrong type of batteries such as - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 45
Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit's AC adaptor, then reconnect the base unit's AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 46
unit (page 28). L Place the handset and the base unit away from other electrical appliances. Battery recharge Problem The handset beeps and/or 7 flashes. I fully charged the batteries, but 7 still flashes or 8 is displayed. I fully charged the batteries, but the operating time seems to be shorter - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 47
unit. Disconnect the other equipment and try again. L Depending on your service provider/telephone company, the unit may display the caller's information at 2nd ring or later. L Move closer to the base unit. L The Caller ID number auto edit feature is turned off. Turn it on and try again (page 24 - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 48
your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). Answering system (KX-TG6322/KX-TG6323/KX-TG6324) Problem The unit does not record new messages. I cannot operate the - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 49
. Answer the call and try again later. Liquid damage Problem Liquid or other form of moisture has entered the handset/base unit. Cause/solution L Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 50
If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 51
help. Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If For assistance, please visit http://www.panasonic.com/help - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 52
any other antenna or transmitter. L For body-worn operation, the handset must be used only with a non-metallic accessory. Use of other accessories may not ensure compliance with FCC RF exposure requirements. Notice L FCC ID can be found inside the battery compartment or on the bottom of the units - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 53
160 g (0.35 lb.) Base unit*2: Approx. 190 g (0.42 lb.) Handset: Approx. 130 g (0.29 lb.) Charger*3: Approx. 60 g (0.13 lb.) *1 KX-TG6311/KX-TG6312/KX-TG6313 *2 KX-TG6322/KX-TG6323/KX-TG6324 *3 KX-TG6312/KX-TG6313/ KX-TG6322/KX-TG6323/KX-TG6324 Note: L Design and specifications are subject to change - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 54
-211-7262), Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pstc - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 55
all accessories, and send it prepaid. Include a letter detailing the complaint, a return address and provide a day time phone number where Warranty service for headsets if a headset is included with this product please follow instructions above. For assistance in Puerto Rico call Panasonic Puerto - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 56
the problem is not handled to your satisfaction, then write to the warrantor's Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. 56 For assistance, please visit http://www.panasonic.com - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 57
Ringer tone: 24 Rotary/pulse service: 19 S SP-PHONE (Speakerphone): 17 T Time adjustment: 25 Transferring calls: 40 Troubleshooting: 45 TTY: 6, 54 V VM (Voice mail): 38 Voice guidance language: 15 Voice mail: 36, 38 Volume Receiver: 11, 17 Ringer (Base unit): 18 Ringer (Handset): 18, 24 Speaker: 11 - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 58
Notes 58 - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 59
Notes 59 - Panasonic KXTG6311 | Expandable Cordless Phone/ans Sys - Page 60
Operating Instructions 2 Visit our website: http://www.panasonic.com/help L FAQs and troubleshooting hints are available. 3 Contact us via the web at: http://www.panasonic EST) To order a replacement batteries, call 1-800-332-5368 or visit http://www.panasonic.com/batterystore For your future
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
 |
 |
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Please read these operating instructions before using the unit and save
them for future reference.
For assistance, visit our website:
for customers in the U.S.A. or Puerto
Rico.
Charge the batteries for about 7 hours before initial use.
Operating Instructions
Expandable Digital Cordless Phone
Model No.
KX-TG6311
with 2 Handsets
Model No.
KX-TG6312
with 3 Handsets
Model No.
KX-TG6313
Model shown is KX-TG6311.
with 2 Handsets
Model No.
KX-TG6322
with 3 Handsets
Model No.
KX-TG6323
with 4 Handsets
Model No.
KX-TG6324
Expandable Digital Cordless
Answering System